Retail Execution Platform

"Store Execution Standard Communication"

Opmerkingen: The Reflexis Task Management software simplifies store task execution. By allowing Stores Support Center teams to define a Task/Project, a standard sign is sent to stores, requesting a confirmation (info, photographic evidence, etc.). This gives the project owner the peace of mind regarding the correct implementation of its task/project.

Pluspunten: Easy to use and operate

Minpunten: Not so frequent and big updates

"Communication and Task Management"

Opmerkingen: I have been using Reflexis for a little over 3 years. I have been through an initial roll-out as well many module add-ons. Our project and support team are wonderful to work with, always available to answer questions.

Pluspunten: Easy to use and manage

Minpunten: Updates with customer feedback isn't often enough.

"Good software, but could use a bit more enhancements"

Opmerkingen: Overall the software is great and has helped us manage our communications better. There are several things that would help improve our experience, such as being able to upload more than one attachment at a time, ability to open communications in multiple tabs, recurring calendar memos/calendar communications, spell check to automatically highlight misspelled words, ability to comment on a communication even when it has been completed, notification when a communication has been completed, ability to add attachments when responding to a question/comment from a store, additional attachment forms for store (currently they can only upload PDF and picture files).

"Reflexis Task Management = Key to Retail Execution and Real Time Visibility"

Opmerkingen: I have been the application owner for 3 years utilizing the Reflexis Task Management application to communicate to 250 grocery retail stores on a daily basis. This tool allows us to communicate directly to 14 different roles in any or all of our stores and have real time visibility into their execution and review of the projects. SO much better than an email read receipt. Stores can communicate back to the project creators and it provides a one stop shop for communication, direction and feedback between the corporate office and retail.
The service with the company is great and they are always trying to continuously improve their product assortment and functionality to be cutting edge and the right thing for retail. They are very responsive with support needs or inquires and also have an annual user conference that is very informative and a blast. Each year I come away with new ideas on how other industries utilize the tool and communicate with their retail locations and that insight helps us continuously improve.
Thank you Reflexis Team for a great product and great service!

Pluspunten: ease of use, vast functionality and logic for retail.

Minpunten: my version has way to many bells and whistles and customization. the next version is much more intuitive, mobile friendly and has less customization.

"The best tool of corporate communication and the most experienced company."

Opmerkingen: Excellent tool task management and corporate communication.
Additional Experience Reflexis team relies on the ease of implementation and reduces the time of adoption at the company. Each year a meeting of users that allows a very useful networking with other companies for new ideas or even to improve current processes is performed. Reflexis change the way we communicate and we activate within the company to become a strategic channel for the actions of critical processes. Liverpool Reflexis is used to communicate strategic changes in the operation, as are promotions, inventory, display, human resources, removal of goods, audits, etc., basically everything we need to have a control and monitoring. A very important tool in Reflexis is handling walks for review sales floor, warehouses, shopping malls and boutiques with which not only took control of the reviews, but also sending and monitoring tasks. In short Reflexis gives us structure our processes and monitoring as well as monitoring by exception where instead of investing time to review all the shops, we only focus on those that have a problem.

Pluspunten: Excellent tool task management and corporate communication.
Additional Experience Reflexis team relies on the ease of implementation and reduces the time of adoption at the company. Each year a meeting of users that allows a very useful networking with other companies for new ideas or even to improve current processes is performed. Reflexis change the way we communicate and we activate within the company to become a strategic channel for the actions of critical processes. Liverpool Reflexis is used to communicate strategic changes in the operation, as are promotions, inventory, display, human resources, removal of goods, audits, etc., basically everything we need to have a control and monitoring. A very important tool in Reflexis is handling walks for review sales floor, warehouses, shopping malls and boutiques with which not only took control of the reviews, but also sending and monitoring tasks. In short Reflexis gives us structure our processes and monitoring as well as monitoring by exception where instead of investing time to review all the shops, we only focus on those that have a problem.

Minpunten: Most of the processes and suggestions from Reflexis are designed for the US market, however recently has more experience and market penetration. Reflexis is making efforts to complement much more this market and generate Networking among the same customers to support its implementation and improvement.