--- description: Ontdek de plus- en minpunten van Preferred Patron Loyalty en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Preferred Patron Loyalty - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Customer loyalty software](/directory/10031/customer-loyalty/software) > [Preferred Patron Loyalty](/software/78966/preferred-patron-loyalty) # Preferred Patron Loyalty Canonical: https://www.capterra.be/software/78966/preferred-patron-loyalty Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.be/software/78966/preferred-patron-loyalty?page=2) > Beheer je merkeigen klantloyaliteitsprogramma. Geef erkenning bij aankopen en bezoeken, verhoog het klantbehoud en bevorder de groei. > > Oordeel: score van **4.9/5** door 109 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Preferred Patron Loyalty? Kleine, middelgrote en grote bedrijven in verschillende sectoren in de VS, Canada en Engeland. Geschikt voor onafhankelijke handelaren, winkelketens, communities en franchises. B2B en B2C ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.9/5** | 109 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Preferred Patron Loyalty - **Opgericht**: 2004 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Bahama’s, Canada, Filipijnen, Ierland, Puerto Rico, Verenigd Koninkrijk, Verenigde Arabische Emiraten, Verenigde Staten, Zuid-Afrika ## Functies - Aanpasbare formulieren - Aanpasbare sjablonen - Aanstellen (van personeel) - Accountbeheer - Accountwaarschuwingen - Activiteiten volgen - Activiteitendashboard - Alerts/Escalation - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Bijhouden van klantenactiviteit - Bonusbeheer - CRM - Campagnebeheer - Communicatie via meerdere kanalen - Contactenbeheer - Engagement bijhouden - Enquêtes en feedback - Feedbackbeheer - Gegevens importeren en exporteren - Gegevensvisualisatie - Gezondheidsscore - Integratie van sociale media - Interactie bijhouden - Klantenbinding - Klantendatabase - Klantenportal - Klantensegmenten - Klantgeschiedenis - Ledenlijst - Loyaliteitsprogramma - Opmerkingen/notities - Personalisatie - Plannen - Problemen bijhouden - Publicatieplanning - Rapportage en statistieken - Sentimentanalyse - Sjabloonbeheer - Sms-berichten - Sociale promotie - Tekstanalyse - Third-Party Integrations - Toegangsopties/machtigingen - Toezicht houden op klachten - Trendanalyse - Visuele analyse - Volgen en analyseren van gebruik - Voor meerdere talen ... en 13 meer functies ## Integraties (18 in totaal) - Bandwidth - Dealertrack DMS - EZ Texting - IVision - Infor CRM - Kaleyra - Lightspeed Retail - Plivo - Pxier Sales and Catering - Pxier Salon and Spa - SimpleTexting - Square Point of Sale - Tango - Text Request - Twilio ... en 3 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) ## Categorie - [Customer loyalty software](https://www.capterra.be/directory/10031/customer-loyalty/software) ## Gerelateerde categorieën - [Customer loyalty software](https://www.capterra.be/directory/10031/customer-loyalty/software) - [Content marketing tools](https://www.capterra.be/directory/30796/content-marketing/software) - [Customer reference management software](https://www.capterra.be/directory/30679/customer-reference-management/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [Customer success software](https://www.capterra.be/directory/30961/customer-success/software) ## Alternatieven 1. [Guusto](https://www.capterra.be/software/186209/guusto) — 4.9/5 (3844 reviews) 2. [Kangaroo](https://www.capterra.be/software/149363/kangaroo-rewards) — 4.9/5 (261 reviews) 3. [Tango](https://www.capterra.be/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (535 reviews) 4. [Trustpilot](https://www.capterra.be/software/169618/trustpilot) — 4.5/5 (1207 reviews) 5. [Zendesk Suite](https://www.capterra.be/software/164283/zendesk) — 4.4/5 (4094 reviews) ## Reviews ### "So far so good... GREAT SUPPORT EVERY TIME" — 5.0/5 > **Paul** | *15 juni 2018* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Just got is so Im figuring things out . Signed up a customer last night. Looking forward to what it will do for our tattoo studio.. we stopped using FIVE STARS because they never call you back. 5 stars should be called -100 stars. WORST REWARDS PROGRAM EVER... DONT BE FOOLED BY 5 STARS... You want the right program then go with these guys... > > **Minpunten**: seems good so far... LOOKS EASY TO USE. Well be running promotions today and sending out the text messages. > > hopefully new customers ----- ### "Preferred Patron Has Positive Impact" — 5.0/5 > **Jennie** | *12 juni 2025* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to set up and use. Customizable to my needs. Ongoing technical support was always prompt and friendly. > > **Minpunten**: Nothing to note at this time. Preferred Patron has had a positive impact on my customer loyalty base. > > "I have been a customer of Preferred Patron for over 10 years. The connection the program has created between my business and my customers is fantastic. We have many seasonal customers who have commented that they appreciate receiving our emails when they are not in our area as a way of keeping up with news. This also keeps our business front of mind when they return to our area for the summer. Our customers who are here year round love taking advantage of the points program and, I believe the program has had a significant positive impact on customer loyalty. The support team at Preferred Patron is very friendly with prompt response times. They are very patient with explanations of the system that even a low tech person like myself can understand. I highly recommend this loyalty program and the team at Preferred Patron." ----- ### "Review2024" — 4.0/5 > **Gail** | *22 maart 2024* | Detailhandel | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Easy to navigate and helpful staff. Always good to walk me through my learning and questions > > **Minpunten**: I feel there is more available that we are not utilizing and knowing more of what all the features are would be nice. ----- ### "A great experience" — 5.0/5 > **Rafael** | *21 maart 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - Very high level of communication and support from all of Preferred Patron Teams.- They are willing to climb over mountains to help resolve issues.- Preferred Patron made it a true partner experience right off from the beginning. > > **Minpunten**: none so far and wanted to stay that way. > > We are a Point of Sales Solution provider focused in the quick service restaurant space. It took a while for us to find and filtered out target partners for our system implementation needs. We finally found and have chosen the Preferred Patron Loyalty and Gift Card platform as our partner. We have completed many comprehensive and complex API integrations to our POS platform, mobile application, online ordering module and member website, in a timely fashion. During the process, we found their API to be well documented, easy to use and reliable to our integration. The support we receive from them has always been excellent and timely. They have shown us they are committed to helping us succeed and now we have a true partner we can rely on and forward with this loyalty and gift card extension to our clients. ----- ### "A Positive Experience with PPL" — 5.0/5 > **Thom** | *3 april 2024* | Detailhandel | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: - Easy to implement - Easy to use - very intuitive - Ease of registering new members - Allows instant communication with all members for distribution of important information - Encourages return visits from customers > > **Minpunten**: - Does not integrate natively with all POS, though there is an API option, but for a small business that is taking on a lot - There could be some improvement to the Campaign module for event based activity. > > It has delivered all that we expected and then some. We initially subscribed for month-to-month, but changed to annual since it has made a positive impact on our business. ----- Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.be/software/78966/preferred-patron-loyalty?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/78966/preferred-patron-loyalty) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens