--- description: Ontdek de plus- en minpunten van mHelpDesk en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: mHelpDesk - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Field service software](/directory/10009/field-service-management/software) > [mHelpDesk](/software/77264/mhelpdesk) # mHelpDesk Canonical: https://www.capterra.be/software/77264/mhelpdesk Pagina: 1 / 34\ Volgende: [Volgende pagina](https://www.capterra.be/software/77264/mhelpdesk?page=2) > De snelste, eenvoudigste en meest waardevolle software voor servicebeheer om alles te automatiseren, van het eerste klantcontact tot uitbetaling. > > Oordeel: score van **4.3/5** door 824 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt mHelpDesk? mHelpDesk is perfect voor gevestigde en groeiende kleine/middelgrote bedrijven die behoefte hebben aan een betere organisatie, mobiele toegang en efficiëntere plannings- en factureringsprocessen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.3/5** | 824 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.9/5 | Gebaseerd op alle reviews | | Functies | 4.0/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: mHelpDesk - **Opgericht**: 2009 ## Commerciële context - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Aanpasbare rapporten - Activiteiten volgen - Apparatuur bijhouden - Automatisering van bedrijfsprocessen - Beheer van vaste activa - Beschikbaarheidsbeheer - CRM - Contactenbeheer - Documentbeheer - Elektronische betalingen - Elektronische handtekening - Factureren - Formulierbeheer - Foto's toevoegen & bewerken - Gegevens importeren en exporteren - Incidentenbeheer - Interactie bijhouden - Inventarisatie - Kalenderbeheer - Kalendersynchronisatie - Leads beheren - Mobiele toegang - Offertes - Online reserveren - Online tijdklok - Personeelsbeheer - Personeelsplanning - Plannen - Preventief onderhoud - Projectbeheer - Rapportsamenvatting - Realtime planning - Releasebeheer - Reparatietickets - Schattingen - Servicegeschiedenis - Sjablonen - Slepen en neerzetten - Taakbeheer - Taakbeheer - Terugkerende afspraken - Ticketbeheer - Tijd bijhouden - Voor commerciële en/of industriële installateurs - Waarschuwingen/Meldingen - Werknemersdatabase - Werkorderbeheer - Woninginspecties - Workflowconfiguratie - Zelfserviceportal ... en 51 meer functies ## Integraties (14 in totaal) - Close - Google Analytics 360 - Google Calendar - Google Workspace - Mailchimp - PayPal - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Square Appointments - Stripe - Twilio - WordPress - authorize.net ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Field service software](https://www.capterra.be/directory/10009/field-service-management/software) ## Gerelateerde categorieën - [Field service software](https://www.capterra.be/directory/10009/field-service-management/software) - [Software voor schoonmaakbedrijven](https://www.capterra.be/directory/10062/maid-service/software) - [Hoveniers software](https://www.capterra.be/directory/20004/landscape/software) - [Onderhoudsbeheer software](https://www.capterra.be/directory/30058/maintenance-management/software) - [Software voor buitendienstbeheer](https://www.capterra.be/directory/30059/service-dispatch/software) ## Alternatieven 1. [Connecteam](https://www.capterra.be/software/153140/connecteam) — 4.6/5 (5213 reviews) 2. [Jobber](https://www.capterra.be/software/127994/jobber) — 4.6/5 (1456 reviews) 3. [FieldPulse](https://www.capterra.be/software/153475/fieldpulse) — 4.6/5 (445 reviews) 4. [Clockify](https://www.capterra.be/software/169607/clockify) — 4.8/5 (9243 reviews) 5. [Housecall Pro](https://www.capterra.be/software/140363/housecall-pro) — 4.7/5 (2739 reviews) ## Reviews ### "Great helpdesk application" — 5.0/5 > **Mas Idayu** | *27 juli 2022* | Olie en energie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It's elegant in its simplicity, easy to use and does what it's supposed to. As long as you're only looking to arrange projects and make invoicing and estimates, it's a great tool. There's also a smartphone app, although it's just good for the basics. Assessments, service calls, and invoices may be done quickly and easily. Managing customer information across various employment locations is a joy. > > **Minpunten**: There are instances when they provide upgrades that don't benefit my daily application use. Because they cater to a wide range of sectors and demands, I can see how the change would be beneficial. More of them being optional would be ideal. There is a noticeable lag in the application's response but not too serious. ----- ### "Field Service Software for any Business to Stay Organized" — 5.0/5 > **Darell** | *9 oktober 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: You are able to automate your business to keep a customer database, schedule and track work orders. Billing is a breeze with in the email feature you send to your customers. They can pay directly with PayPal or Credit Card account. There is even a feature to generate leads to your business. You can customize your invoices and work orders to meet your business needs. Works on mobile Apps and integrates all your invoices to quick books. > > **Minpunten**: When customers pay from your credit card account, you are only able to setup and activate one payment option at a time. It would be nice to have individual bank accounts set for different sections of your business model. > > Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order. ----- ### "My Dislike of mHelpDesk" — 2.0/5 > **Chinatu** | *10 februari 2025* | Computerhardware | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: Interface is user friendly; site is usable > > **Minpunten**: Poor Customer service, takes a lot of time to get feedback from support team > > Less stress when it comes to Digital Support ----- ### "Great Customer Support" — 5.0/5 > **Julie** | *30 mei 2019* | Bouw | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It integrates very nicely with my Quickbooks - I also like that it keeps everything streamlined to make my job easier. > > **Minpunten**: Wish there was an option to "CLOSE" the estimates so they just go away versus having to mark them inactive. Once I invoice the customer I have to mark the estimate inactive or "Sent" in the status field so I can keep it separate from the "active" or "approved" estimates - I used the estimates to keep track of my current jobs. > > Overall has been great\! I went to another company and came back to MHelpDesk cause the other software just didn't work like MHelpDesk - I always get prompt and friendly service which make my job easier as I am always in a hurry. ----- ### "MHelp Desk is Pretty Good" — 5.0/5 > **Laura** | *6 juli 2021* | Afdrukken en drukwerk | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: User friendly, easy to use. And also has a timekeeper with GPS included for service technicians which is a plus. > > **Minpunten**: Inventory items added to customer invoices do not pull out of QBO inventory until the final sync when invoicing the customer. This can lead to incorrect inventory numbers until synced. > > Our business services print finishing equipment so I would say this is a pretty good application to use. ----- Pagina: 1 / 34\ Volgende: [Volgende pagina](https://www.capterra.be/software/77264/mhelpdesk?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/77264/mhelpdesk) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens