Wie gebruikt Emma?

Emma is ontworpen voor marketingteams bij bedrijven van elke omvang met op maat gemaakte versies voor bureaus, universiteiten en franchises.

Wat is Emma?

Het e-mailmarketingplatform van Emma maakt het voor teams van elke omvang gemakkelijk om aantrekkelijke campagnes te creëren op verschillende afdelingen of locaties en eraan samen te werken, waardoor er een naadloze merkbeleving ontstaat die de betrokkenheid verhoogt en meer inkomsten uit e-mail genereert. Het teamgericht productontwerp, de krachtige integraties en bekroonde professionele diensten maken het voor marketeers eenvoudiger dan ooit om hun allerbeste werk te leveren.

Emma - Details

Emma

http://www.myemma.com

Opgericht in 2003

Emma - Prijsoverzicht

Emma heeft geen gratis versie en biedt geen gratis proefperiode. Emma betaalde versie vanaf US$ 89,00/maand.

Emma-video
Play
-thumb
-thumb
-thumb
-thumb
-thumb

Beginprijs

US$ 89,00/maand

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Emma

  • A/B-tests
  • Abonneebeheer
  • Afbeeldingenbibliotheek
  • Autoresponders
  • Bestemmingspagina's en webformulieren
  • CAN SPAM-compliance
  • Door gebeurtenissen geactiveerde e-mail
  • Drip -campagnes
  • Dynamische inhoud
  • Klantenonderzoeken
  • Lijstbeheer
  • Rapportage en analyse
  • Sjabloonbeheer
  • Voor mobiel geoptimaliseerde e-mails
  • WYSIWYG-e-maileditor

Bekijk de volledige lijst van E-mail marketing software

Reviews van Emma

Read all reviews

Overall rating

4,2/5

Average score

Gebruiksgemak 4,2
Klantenservice 4,2
Functies 3,9
Waar voor je geld 4

Review software

Share your experiences with other software buyers.

Schrijf een review!
Jessica G.
Designer
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 30/9/2019

"I loved my experience"

Opmerkingen: It was so easy to use and the customer service helped with any issues.

Pluspunten: I loved so many things about using Emma. If I didn't like something I would be able to reach out to customer service and receive a quick response.

Minpunten: I didn't like how you couldn't change the background or how the templates weren't always working the way you wanted them to.

  • Bron van de reviewer 
  • Beoordeeld op 30/9/2019
Geverifieerde reviewer
Marketing Communications Manager
Consumentendiensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 24/6/2019

"Great ESP for Enterprise Level"

Opmerkingen: Great. No complaints. System works as advertised, allows us to use more advance features and integrations and the always available call in customer service is very helpful when needed.

Pluspunten: I currently use this to manager multiple brands as sub-accounts under a single primary account. The interface is intuitive, once you get used to it the builder is more powerful that others out there, and I really enjoy the way segmenting works. Automation is a breeze and multivariate testing works really well and is clear to see campaign specific winners.

Minpunten: The only real item on my wish list would be the ability to build a segment on the review and send tab instead of actually building a segment, saving it and then going through the process of sending your campaign and selecting the segment then. Would be nice to build segments on the fly based on previous campaigns etc.

  • Bron van de reviewer 
  • Beoordeeld op 24/6/2019
Geverifieerde reviewer
Associate Director
Hoger onderwijs, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 16/9/2020

"Great email software"

Opmerkingen: Great software to send emails. Easy to use, great reporting/analysis, and features to optimize open rates and get through the clutter.

Pluspunten: Easily works with our internal database. We send all of our email communication to alumni through emma. Very easy to use, has great reporting (analysis on email rates - opt outs, open, clicks, etc.), lets you test subject lines, and have emails look like it is coming from a person (will show in inbox as coming from a person) even though its from a general email.

Minpunten: So far we have had a wonderful experience with Emma and have continued to experiment with all the features it offers.

  • Bron van de reviewer 
  • Beoordeeld op 16/9/2020
Ben E.
Director of Communication
Hoger onderwijs, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 1/9/2020

"Decent Platform, but Beware the Extra Fees"

Opmerkingen: Overall, Emma is certainly on par with most of the well-known email marketing management platforms and has good insights and customization options. I only advise that you pay close attention to your contract.

Pluspunten: Emma is a solid email marketing management platform that provided campaign performance insights, tracking, and a fair amount of customization. Additionally, building out an API so that it spoke to our personnel database made updating contact information and managing unsubscribes considerably easier.

Minpunten: There were two areas that were considerably frustrating when it came to Emma. The first was the sometimes inexplicable display/formatting differences that would exist between the preview of an email draft and the test email that you'd receive. Line spacing, text formatting, and other inconsistencies would occur when viewing a test email, which were all things that did not show up when creating the email draft. Most of these issues only occurred when copying and pasting content into the draft. The other frustration stemmed from billing. Condensing a long-winded and uninteresting story, we unknowingly doubled our contacts by creating sub accounts within our account. This doubled our contact count, which put us more than 20,000 contacts over what we were contracted for. We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract. It was expensive and the sting of it was only amplified by the fact that there was no customer service interaction or notification of the issue prior to us having to fork over a considerable amount of money.

  • Bron van de reviewer 
  • Beoordeeld op 1/9/2020
Keith O.
Director for Communication
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 6/2/2019

"Emma Marketing/Email System for higher ed"

Opmerkingen: We send regular newsletters to external and internal audiences with Emma at a fair and reasonable price. We also have segmented users by department.

Pluspunten: The WYSIWYG is pretty reliable and intuitive. The list management is easy to use and sending an email to multiple audiences is so clear that there is no possible confusion to send to the wrong groups. The emails frequently get sent immediately upon hitting send.

Minpunten: The copy/paste from Word or from other sources occasionally will cause serious formatting issues that can't be resolved without looking into the source. The Word clipboard feature doesn't always work. The building out of the design of a template -- specifically the dragging and dropping -- can be frustrating because blocks can't always be relocated where you'd like them to be. At times, the format of font -- ital, bold, underline -- can get "stuck," meaning you have to go into the source to re-format.

  • Bron van de reviewer 
  • Beoordeeld op 6/2/2019