Benchmark Email

Benchmark Email

door Benchmark

Wie gebruikt Benchmark Email?

Benchmark e-mail ondersteunt zowel kleine tot middelgrote bedrijven als grote ondernemingen in een verscheidenheid van sectoren.

Wat is Benchmark Email?

Benchmark wil de praktische marketeer strategieën en toegewijde ondersteuning bieden om voortdurende klantenbinding te creëren met tools voor e-mailmarketing en automatisering.
Benchmark biedt een geïntegreerde, geautomatiseerde en robuuste reeks van functionaliteiten die is ontworpen om de praktische marketeer te helpen. Een sterk eenvoudige en eenvoudig sterke oplossing voor betrokkenheidsmarketing die is ontworpen om jou te helpen met gemak boeiende campagnes te creëren en verzenden.

- meer dan 100 werknemers in 15 landen;
- 9 ondersteunde talen;
- 24/7 toegewijde ondersteuning.

Benchmark Email - Details

Benchmark

http://www.benchmarkemail.com/

Opgericht in 2004

Benchmark Email - Prijsoverzicht

Benchmark Email heeft een gratis versie maar biedt geen gratis proefperiode. Benchmark Email betaalde versie vanaf US$ 13,99/maand.

Beginprijs

US$ 13,99/maand

Gratis versie

Ja

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Benchmark Email

E-mail marketing software
A/B-tests
Abonneebeheer
Afbeeldingenbibliotheek
Autoresponders
Bestemmingspagina's en webformulieren
CAN SPAM-compliance
Door gebeurtenissen geactiveerde e-mail
Drip -campagnes
Dynamische inhoud
Klantenonderzoeken
Lijstbeheer
Rapportage en analyse
Sjabloonbeheer
Voor mobiel geoptimaliseerde e-mails
WYSIWYG-e-maileditor

Reviews van Benchmark Email

5 van 149 reviews worden weergegeven

In totaal
4,2/5
Gebruiksgemak
4,3/5
Klantenservice
4,3/5
Functies
3,9/5
Waar voor je geld
4,1/5
Hasnain S.
Digital Marketing Apprentice
Telecommunicatie, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 31/5/2019

"Great Service "

Opmerkingen: The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.

Pluspunten: When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.

Minpunten: Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.

Antwoord van de leverancier

van Benchmark op 5/6/2019

Hello Hasnain,

Thanks for the great feedback.

Next time you're working on a template and need assistance, let us know!

- Benchmark Team

  • Bron van de reviewer 
  • Beoordeeld op 31/5/2019
Andrew D.
Research Manager
Marktonderzoek, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24/5/2019

"Easy to use platform"

Opmerkingen: Overall, I am satisfied and will continue to use Benchmark . I started on a Free Trial and upgraded to a paid service. I plan on sticking to Benchmark for a quarterly newsletter and using to send invitation or special emails.

Pluspunten: This platform is very user-friendly. It doesn't take much effort to get up to speed on how to use it, and there are many email templates to choose from so you don't always have to create something from scratch! I think it's good value for the money, and the support team has been very helpful in my experience.

Minpunten: There ares some features where I feel limited. I am not too experienced with softwares like this, so I don't know what's available....but I really wish there was a pop-up feature, where users could click on a button and it would connect to their email to forward a newsletter for example. I also have experienced some deliverability issues and have not been 100% satisfied with the response. I think with this and being a new user, it takes time to learn and develop the best strategy.

Antwoord van de leverancier

van Benchmark op 30/5/2019

Hello Andrew,

Thank you for the review and high rating.

Regarding the feature you mentioned, we do have a forward option for the campaigns you send. When you have a moment, log in and chat with us, we'd love to show you how this feature works and also how to improve your deliverability.

- Benchmark Team

  • Bron van de reviewer 
  • Beoordeeld op 24/5/2019
Judith E.
CEO/Bus Dev
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 15/4/2017

"Waiting For the Beta "

Opmerkingen: I have used other email marketing programs. I chose Benchmark because I wanted an inexpensive option for a project for a client. I would say Benchmark is easy to use and easy to learn especially if you have ever used an email marketing program before. But like all software programs, it has its quirks and you learn to get around them. But Benchmark's tutorials, FAQs and feature lists may not supply you with all the information you need. For instance, there are two email automation programs that each offer only one or two automated steps after the trigger. Nowhere in the documentation did it clearly state that only the Automation Pro, that is still in Beta, offers a customer's journey that you can use to send out more than two emails in a sequence. On the other hand, don't pay for more than you need. If you blast out emails to a list of established customers with only quarterly sales discounts, or discounts for birthdays and holidays, Benchmark is enough. And Benchmark is inexpensive. But if you want to onboard various segments of your customers, educating them and eliciting their engagement, this is not the email marketing program for you. There are two locations for live support, one is offshore and the other is domestic. The offshore folks are nice people but they mainly operate by rote. The domestic support gets it right, but I am still waiting to find out if a personalized greeting can be added to the Automation Beta. In my opinion, a personalized greeting should be a standard feature in a customer's journey. I don't know if it is or not and none of their stated info tells you.

Pluspunten: Benchmark is easy to use. Easy to set up. Good for very simple customer outreach, i.e a storefront that collects emails and wants to alert customers to sales.

Minpunten: Very limited feature set. Not standard at this point.

Antwoord van de leverancier

van Benchmark Email op 18/4/2017

Hi Judith,

We appreciate you using Benchmark Email and taking the time to provide some feedback. Thank you for your kind words in regards to our ease of use as well.

We do, however, want to address some of your points in regards to our FAQs and tutorials as well as Automation Pro. Admittedly, our FAQs and tutorials are an area we¿d like to put more focus on. That¿s why we¿ve recently established a training department to help keep those areas better up-to-date and helpful to marketers. Our tools are constantly evolving and the support resources we provide must as well. We¿re confident this new department will succeed in this regard, as well as with keeping all support offices across the globe on the same page.

Your feedback in regards to Automation Pro is an integral part of the beta process. We expect new features to continue to be added to the automation platform throughout the beta period and after.

Again, thanks for the kind words and feedback.

  • Bron van de reviewer 
  • Beoordeeld op 15/4/2017
Nikita G.
Owner
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 14/3/2020

"Loving It!"

Opmerkingen: Very happy!

Pluspunten: As a new user to emailing lists, automations, etc., benchmark has been incredibly user friendly, simple and I actually switched over from mail chimp and much prefer it!

Minpunten: The pricing is a little high in my opinion with Canadian exchange factored in but otherwise no complains yet!

  • Bron van de reviewer 
  • Beoordeeld op 14/3/2020
Abed H.
Therapist, Geologist, Researcher
Geestelijke gezondheidszorg, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 27/9/2019

"Benchmark Email"

Opmerkingen: No benefits yet

Pluspunten: Ease of use. Nice design, Makes it easy to track performance

Minpunten: I have sent the first email yesterday. Out of 409 people, only 75 have viewed the mail so far. No one registered online yet. One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading. Is started with the free plan thinking that I can upload up to 2400 contacts and email them. The free plan did not work properly, I was allowed to email 250 persons a month, and I wasnt allowed to upload the contact list because your check found out that I have more than 5% invalid emails ( I believe this is a policy to force upgrading to pro, which we were going to do after testing the performance of benchmark).

  • Bron van de reviewer 
  • Beoordeeld op 27/9/2019