---
description: Ontdek de plus- en minpunten van ServiceChannel en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceChannel - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [CMMS-software](/directory/30032/cmms/software) > [ServiceChannel](/software/38574/servicechannel)

# ServiceChannel

Canonical: https://www.capterra.be/software/38574/servicechannel

Pagina: 1 / 7\
Volgende: [Volgende pagina](https://www.capterra.be/software/38574/servicechannel?page=2)

> Optimaliseer de workflow, verbeter de communicatie en geef inzicht in het doorlopende onderhoud van je faciliteiten.
> 
> Oordeel: score van **4.4/5** door 138 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt ServiceChannel?

Toonaangevende merken in de detailhandel, restaurants, buurtwinkels en supermarkten. Specifieke functies: Facilitair beheer, gebouwbeheer, vastgoed, operationele activiteiten, financiën en bankieren, gezondheidszorg, logistiek, overheid

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.4/5** | 138 Reviews |
| Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: ServiceChannel
- **Locatie**: New York, VS
- **Opgericht**: 1999

## Commerciële context

- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Arabisch, Chinees, Chinees, Duits, Engels, Frans, Grieks, Hongaars, Italiaans, Japans, Koreaans, Nederlands, Pools, Portugees, Portugees, Portugees, Roemeens, Russisch, Servisch, Sloveens, Spaans, Thai, Tsjechisch, Turks, Zweeds
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer

## Functies

- Aansturing van onderaannemers
- Activiteiten volgen
- Activiteitendashboard
- Afschrijvingsbeheer
- Apparatuurbeheer
- Asset Lifecycle Management
- Assets volgen
- Auditbeheer
- Audittrail
- Beheer van onderdelen
- Beheer van technici
- Beheer van vaste activa
- Compliancebeheer
- Contract- en licentiebeheer
- Database met onderaannemers
- Documentbeheer
- Elektronische handtekening
- Faciliteitsplanning
- Facility Asset Management
- Factureren
- Gebruikersbeheer
- Herinneringen
- Incidentenbeheer
- Inkooporderbeheer
- Inspectiebeheer
- Kalenderbeheer
- Kwalificatie bijhouden
- Leveranciersbeheer
- Mobiele toegang
- Onderhoudsbeheer
- Onderhoudsplanning
- Plannen
- Predictief onderhoud
- Preventief onderhoud
- Projecten bijhouden
- Rapportage en analyse
- Rapportage en statistieken
- Risk Analysis
- Servicegeschiedenis
- Streepjescodes/RFID
- Taakbeheer
- Third-Party Integrations
- Verzendbeheer
- Voorraadbeheer
- Waarschuwingen/Meldingen
- Werk bijhouden
- Werkorderbeheer

## Integraties (15 in totaal)

- Accruent
- Lucernex
- Microsoft 365
- Microsoft Teams
- NetSuite
- Observe
- Oracle PeopleSoft
- SAP Ariba
- SAP BW/4HANA
- SAP HANA Cloud
- SAP S/4HANA Cloud
- ServiceNow
- ServiceNow IT Service Management
- Visual Lease
- WennSoft

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)

## Categorie

- [CMMS-software](https://www.capterra.be/directory/30032/cmms/software)

## Gerelateerde categorieën

- [CMMS-software](https://www.capterra.be/directory/30032/cmms/software)
- [Facility management software](https://www.capterra.be/directory/30211/facility-management/software)
- [Werkorder software](https://www.capterra.be/directory/30785/work-order/software)
- [Software voor preventief onderhoud](https://www.capterra.be/directory/31023/preventive-maintenance/software)
- [Fixed asset management software](https://www.capterra.be/directory/10026/fixed-asset-management/software)

## Alternatieven

1. [MaintainX](https://www.capterra.be/software/179296/getmaintainx) — 4.8/5 (1035 reviews)
2. [Fracttal One](https://www.capterra.be/software/159911/fracttal) — 4.6/5 (1773 reviews)
3. [Limble](https://www.capterra.be/software/162600/limble-cmms) — 4.8/5 (753 reviews)
4. [Jobber](https://www.capterra.be/software/127994/jobber) — 4.6/5 (1456 reviews)
5. [Fiix](https://www.capterra.be/software/74916/fiix) — 4.5/5 (628 reviews)

## Reviews

### "Strong end user experience, but with a slightly complicated back end" — 4.0/5

> **Ryan** | *5 oktober 2017* | Detailhandel | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: Service Channel was our mode of communicating all site level service/maintenance needs for 2 years until we switched to a different service. From an end user experience, SC allowed a great deal of customization in pulling reports, had a mobile app (that actually worked even better than the parent web based app) and was very functional for daily use in regards to submitting tickets.
> 
> **Minpunten**: The back end of SC, however, was much more difficult to manage and integrate into a large company. We ultimately switched to software we were already utilizing for other purposes that had service ticket abilities.

-----

### "One Stop Shop" — 5.0/5

> **Chelsie** | *25 maart 2026* | Facilitaire diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Superclean has had a great experience partnering with ServiceChannel. Their platform streamlines our operations, improves visibility, and helps us deliver consistent, high-quality service to our clients. The ease of communication and efficiency has made a noticeable impact on our day-to-day performance. We value the partnership and look forward to continued success together.
> 
> **Minpunten**: There are some trade specific aspects that I wish would be built differently to benefit the vendor partner.

-----

### "Reliable Platform for Managing Work Orders and Client Communication" — 4.0/5

> **luisa** | *22 mei 2026* | Bouw | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: ServiceChannel makes it easy to manage work orders, track progress, and communicate with clients in one place. It helps keep information organized and accessible for both office staff and field teams. CLIENT
> 
> **Minpunten**: The platform can sometimes be difficult to navigate, especially when searching for specific information or managing multiple jobs at once.
> 
> Overall, our experience with ServiceChannel has been positive. It is a useful platform for managing service requests, tracking job status, and maintaining communication with clients. While there is a learning curve and some areas could be more user-friendly, it has helped streamline operations and improve organization.

-----

### "Worst software ever. Avoid at all costs and you will lose suppliers." — 1.0/5

> **Fred** | *10 maart 2025* | Milieudiensten | Aanbevelingsscore: 0.0/10
> 
> **Pluspunten**: Worst ever for suppliers. We are leaving a client because that software is such a nightmare. Keep your money, we'll service others.
> 
> **Minpunten**: User completely UNFRIENDLY, complicated, illogical, designed by PC people, zero empathy, focused on doing a million non-necessary things and the basic stuff is so unaccessible. If you are not a PC expert or IT consultant and you are a regular business owner, this will be a nightmare for you. Avoid clients who push you into this.
> 
> Nightmare, we left the client and we left with unpaid invoices. Screw it, big loss. If a client uses that service, I am not touching it.

-----

### "Service Channel Review" — 5.0/5

> **Silvia** | *26 februari 2026* | Facilitaire diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I have been using Service Channel for 10 years and have had great success with it. It allows me to easily communicate with our clients, upload quotes, get approvals and upload photos.  Our technicians are also able to easily check in and out of jobs using the IVR system which allows us and the client to track the progress and completion of the job.  The IVR system is easy to use with clear instructions.
> 
> **Minpunten**: It sometimes takes clients a while to respond to messages posted in service channel.  We then have to reach out to them outside of Service Channel either by phone or email.
> 
> Our company has used Service Channel for many years and is very happy with the platform.  We are also able to run reports and get rated which allows us to see how we are performing.  Many of our clients use service channel.  It is a wonderful portal to use and I highly recommend it to those who want to achieve success.

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Pagina: 1 / 7\
Volgende: [Volgende pagina](https://www.capterra.be/software/38574/servicechannel?page=2)

## Links

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