---
description: Ontdek de plus- en minpunten van Web Tracks en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Web Tracks - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software en ticketsystemen](/directory/30008/help-desk/software) > [Web Tracks](/software/38130/web-tracks)

# Web Tracks

Canonical: https://www.capterra.be/software/38130/web-tracks

> Controleert en volgt pc's, randapparatuur, softwaremedia, licenties en documentatie, inkoop en helpdesktickets, en meer.
> 
> Oordeel: score van **4.3/5** door 3 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt Web Tracks?

Kleine tot middelgrote IT-afdelingen die op zoek zijn naar een manier om helpdeskverzoeken te stroomlijnen.

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.3/5** | 3 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews |
| Functies | 4.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Gritware
- **Opgericht**: 1998

## Commerciële context

- **Beginprijs**: US$ 295,00
- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proefversie)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Australië, Canada, Verenigde Staten

## Functies

- Alerts/Escalation
- Assets volgen
- Auditbeheer
- Beheer van supporttickets
- Geautomatiseerde routing
- Kennisbankbeheer
- Kosten bijhouden
- Leveranciersbeheer
- Priorisering
- Rapportage en analyse
- Voorraadbeheer
- Waarschuwingen/Meldingen
- Zelfserviceportal

## Integraties (1 in totaal)

- User.com

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- Chatten

## Categorie

- [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software)

## Gerelateerde categorieën

- [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software)
- [IT-asset management software](https://www.capterra.be/directory/30077/it-asset-management/software)
- [ IT-ticketing systemen](https://www.capterra.be/directory/32623/it-ticketing-systems-software/software)

## Alternatieven

1. [JIRA Service Management](https://www.capterra.be/software/138769/jira-service-management) — 4.5/5 (764 reviews)
2. [SysAid](https://www.capterra.be/software/107225/sysaid) — 4.5/5 (512 reviews)
3. [Agiloft](https://www.capterra.be/software/101273/agiloft) — 4.8/5 (38 reviews)
4. [HappyFox Help Desk](https://www.capterra.be/software/83211/happyfox) — 4.6/5 (92 reviews)
5. [VIZOR IT Asset Management](https://www.capterra.be/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews)

## Reviews

### "I'm happy with the work" — 5.0/5

> **Luisana** | *6 april 2018* | Hoger onderwijs | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I think the quality and effort that Web Tracks puts into working with their clients is something that is not overlooked, like its effectiveness, I'm happy with the work.
> 
> **Minpunten**: I really do not have any complaints to give, on the contrary, I fully recommend it. Excellent service And without doubt one of the best companies in the area of help desks. Recommended

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### "I think it's incredible" — 5.0/5

> **America** | *7 april 2018* | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I think it's incredible how Web Tracks understands its clients and how a really good company-client relationship develops, one of the best companies in terms of helpdesks, I'll definitely be back to continue working with them .
> 
> **Minpunten**: I really do not have any complaints, I'm fully satisfied and with a big smile on my face, excellent work. Keep in that way.

-----

### "Easy to use, but seems outdated and overpriced" — 3.0/5

> **Geverifieerde reviewer** | *4 april 2018* | Aanbevelingsscore: 3.0/10
> 
> **Pluspunten**: It's easy to get setup and installed. It supports modern browsers and every Windows machine we use in house.
> 
> **Minpunten**: The web interfaces leaves a lot to be desired. The pricing is pretty steep. You can get way more features for free with Spiceworks solution. Product website looks like it was designed in the 90's.

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/38130/web-tracks)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/software/38130/web-tracks> |
| de-AT | <https://www.capterra.at/software/38130/web-tracks> |
| de-CH | <https://www.capterra.ch/software/38130/web-tracks> |
| en | <https://www.capterra.com/p/38130/Web-Tracks/> |
| en-AE | <https://www.capterra.ae/software/38130/web-tracks> |
| en-AU | <https://www.capterra.com.au/software/38130/web-tracks> |
| en-CA | <https://www.capterra.ca/software/38130/web-tracks> |
| en-GB | <https://www.capterra.co.uk/software/38130/web-tracks> |
| en-IE | <https://www.capterra.ie/software/38130/web-tracks> |
| en-IL | <https://www.capterra.co.il/software/38130/web-tracks> |
| en-IN | <https://www.capterra.in/software/38130/web-tracks> |
| en-NZ | <https://www.capterra.co.nz/software/38130/web-tracks> |
| en-SG | <https://www.capterra.com.sg/software/38130/web-tracks> |
| en-ZA | <https://www.capterra.co.za/software/38130/web-tracks> |
| fr | <https://www.capterra.fr/software/38130/web-tracks> |
| fr-BE | <https://fr.capterra.be/software/38130/web-tracks> |
| fr-CA | <https://fr.capterra.ca/software/38130/web-tracks> |
| fr-LU | <https://www.capterra.lu/software/38130/web-tracks> |
| nl | <https://www.capterra.nl/software/38130/web-tracks> |
| nl-BE | <https://www.capterra.be/software/38130/web-tracks> |

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