--- description: Ontdek de plus- en minpunten van SurveyMonkey en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Marktonderzoek software](/directory/10041/market-research/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.be/software/32728/surveymonkey Pagina: 1 / 421\ Volgende: [Volgende pagina](https://www.capterra.be/software/32728/surveymonkey?page=2) > Een toonaangevend enquêteplatform. > > Oordeel: score van **4.6/5** door 10499 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt SurveyMonkey? Professionals in CX-, HR-, marketing-, IT- en groei of iedereen die wil weten wat hun klanten, werknemers of prospects willen, nodig hebben en verwachten. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.6/5** | 10499 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Momentive - **Locatie**: San Mateo, VS - **Opgericht**: 2009 ## Commerciële context - **Beginprijs**: US$ 30,00 - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Deens, Duits, Engels, Fins, Frans, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Portugees, Russisch, Spaans, Turks, Zweeds - **Beschikbare landen**: Australië, Brazilië, Canada, China, Denemarken, Duitsland, Finland, Frankrijk, Hongkong SAR van China, Ierland, India, Italië, Japan, Nederland, Nieuw-Zeeland, Noorwegen, Portugal, Rusland, Spanje, Turkije en 4 meer ## Functies - Aanpasbare branding - Aanpasbare sjablonen - Aanpasbare vragen - Activiteitendashboard - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Benchmarking - CES-enquêtestructuur - CSAT-enquêtestructuur - Communicatie via meerdere kanalen - Dashboard - Distributie via meerdere kanalen - Doorlopende feedback - E-mailbeheer - E-mailmarketing - Engagement bijhouden - Enquêtes en feedback - Enquêtes opstellen - Erkenning van medewerkers - Feedbackbeheer - Formulierbeheer - Formulieren maken en ontwerpen - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Klantensegmenten - Live Results Sharing - Logica voor overslaan - NPS-enquêtestructuur - Offline antwoorden verzamelen - Online enquêtes - Peer-to-Peer herkenning - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Sentimentanalyse - Sjabloonbeheer - Slepen en neerzetten - Sms-berichten - Tekstanalyse - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - Typen meerkeuzevragen - URL's aanpassen - Visuele analyse - Voorwaardelijke logica - Vraagstructuren - Vragenbibliotheek - Workflow Automation ... en 7 meer functies ## Integraties (101 in totaal) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... en 86 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Marktonderzoek software](https://www.capterra.be/directory/10041/market-research/software) ## Gerelateerde categorieën - [Marktonderzoek software](https://www.capterra.be/directory/10041/market-research/software) - [Formulier software](https://www.capterra.be/directory/10023/forms-automation/software) - [Formuliergenerator](https://www.capterra.be/directory/33235/form-builder/software) - [Poll tools](https://www.capterra.be/directory/31220/polling/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) ## Alternatieven 1. [UmfrageOnline](https://www.capterra.be/software/201674/enquetes-maken) — 4.6/5 (1760 reviews) 2. [Google Forms](https://www.capterra.be/software/176571/google-forms) — 4.7/5 (11539 reviews) 3. [Jotform](https://www.capterra.be/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 4. [Typeform](https://www.capterra.be/software/137289/typeform) — 4.7/5 (974 reviews) 5. [Survicate](https://www.capterra.be/software/132914/survicate) — 4.6/5 (99 reviews) ## Reviews ### "Easy-to-use, reliable tool to collect feedback" — 5.0/5 > **Dre'** | *19 maart 2026* | Management non-profit organisaties | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: SurveyMonkey is very easy to use and it has great flexibility. I really like that I can generate a survey very quickly or use it for something more elaborate if necessary. Specifically, I like the number of question formats that are either more difficult to create with other products or not available. > > **Minpunten**: For some reason, I have had a hard time with download options. It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format. I don't now what the barrier is to me remembering that. User error, I'm sure. > > I was able to get up and running with SurveyMonkey very quickly. I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app. I still use it but not as regularly as I once did. It is one of the most intuitive tools I have ever used. There are also some cool data visualization options that I didn't use as much but are nice to have available. ----- ### "It works just fine for collecting basic feedback." — 4.0/5 > **Pritam** | *16 augustus 2026* | Schoolleiding | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We mostly use it for post-event surveys and checking in with customers every now and then. The templates are a lifesaver when we’re in a rush to get something sent out the same day. Plus, the question logic actually works without much fuss, and exporting to Excel is simple enough that our small team can handle the data ourselves without needing any fancy extra software. > > **Minpunten**: The pricing jumped way up once we hit their response limits, and honestly, that happened a lot faster than we expected during our product launch. Some of the branding options feel pretty locked down on our current plan, too. It’d be great to have more flexibility with question types, and I’m just over being constantly upsold to the enterprise tiers. > > It gets the job done when we’re looking for customer insights, and it doesn't give us any major headaches. Sure, it’s not the cheapest option out there, but it’s reliable and the whole team can figure it out on their own without any formal training. It works well enough for a growing company that needs quick feedback loops but isn't trying to run massive research operations. ----- ### "Survey Monkey - Quick and Easy" — 3.0/5 > **Natalie** | *6 maart 2026* | Schoolleiding | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: I am able to easily poll students about a variety of questions. It's quick, and very easy to use to gather information at school. > > **Minpunten**: The number of questions I can use with the free programming are limited. Also, the number of students that can respond is capped as well. > > It's easy to use and serves its purpose. For longer, or more in depth surveys where I need lots of responses, I usually use google forms. ----- ### "SurgeryMonkey is best for feedback" — 5.0/5 > **Brooke** | *21 juni 2026* | Schoolleiding | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I loved the ease of use, survey design and scheduling options. Team and employment engagement is phenomenal with this software\! > > **Minpunten**: I don’t have any complaints. I will always leave positive review feedback because of the great customer support and value for money\! > > I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process\! ----- ### "Thanks for actually being able to handle my survey data" — 5.0/5 > **Sam** | *30 juni 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It does follow the correct logic paths. My group and I have used this to do some diet surveys and we did not have an error after exporting the previous days webinar data (which was huge). > > **Minpunten**: However the pages sometimes freeze up entirely. Last week I had a very simple one to five rating question. I found that the tool reported on average and median as opposed to simply reporting how many users selected four. I spent 20 minutes trying to repair the mess in the dashboard while using the tool. > > We are now able to identify what health issues our audience wants us to learn about first. We have to manually count all of the paper forms. The HIPAA compliance will protect me from getting sued. This has replaced several old form tools for the clinic and collected response from the webinars. ----- Pagina: 1 / 421\ Volgende: [Volgende pagina](https://www.capterra.be/software/32728/surveymonkey?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/32728/surveymonkey) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens