iContact

iContact

door iContact

Wie gebruikt iContact?

iContact is perfect voor kleine bedrijven, ondernemers, marketeers en agentschappen, maar ook afzenders met grote volumes en van 25.000 tot meer dan 500.000 abonnees. Non-profitorganisaties, EDU's, financiële diensten, evenementmanagers en vele anderen waarderen dit platform!

Wat is iContact?

Onbeperkt verzenden. Ondersteuning vanuit Amerika. E-mailexperts onder het personeel. E-mailmarketing van iContact helpt bedrijven in alle stadia en van elke omvang om resultaten te behalen. Het kleine bedrijf dat net is begonnen tot professionele marketeers en bureaus, of grote afzenders met 25.000-500.000+ abonnees biedt iContact een plan om aan elke behoefte te voldoen. Alle klanten krijgen een succesmanager die erop is gericht om jou snel aan de slag te krijgen, onbeperkte toegang tot bekroonde technische ondersteuning en een leverbaarheidsscore van 98%.

iContact - Details

iContact

http://www.icontact.com

Opgericht in 2003

iContact - Prijsoverzicht

iContact heeft geen gratis versie maar biedt wel een gratis proefperiode.

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van iContact

E-mail marketing software
A/B-tests
Abonneebeheer
Afbeeldingenbibliotheek
Autoresponders
Bestemmingspagina's en webformulieren
CAN SPAM-compliance
Door gebeurtenissen geactiveerde e-mail
Drip -campagnes
Dynamische inhoud
Klantenonderzoeken
Lijstbeheer
Rapportage en analyse
Sjabloonbeheer
Voor mobiel geoptimaliseerde e-mails
WYSIWYG-e-maileditor
A/B-tests
Aanpasbare CTA's
Analyse/ROI volgen
Bestemmingspagina's en webformulieren
Drip -campagnes
Dynamische inhoud
Leadscoring
Sales Intelligence
Segmentering
Social marketing
Websitebezoekers bijhouden
Zoekmachinemarketing

Reviews van iContact

5 van 520 reviews worden weergegeven

In totaal
4,5/5
Gebruiksgemak
4,4/5
Klantenservice
4,7/5
Functies
4,2/5
Waar voor je geld
4,4/5
Lauren B.
Marketing Coordinator
13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 20/12/2017

"iContact helps me be successful at my job"

Pluspunten: iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.

Minpunten: Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do. I also wish I could delete more than one contact list at once. On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...

Antwoord van de leverancier

van iContact op 19/3/2018

Hi Lauren! We sincerely appreciate you taking the time to provide this feedback. Our support team loves helping companies like HireLive who make such a tremendous positive impact. As for the concerns you raised about list uploading, we are taking all product improvement comments very seriously and are working to continually improve our product. We currently do allow you to have 5 concurrent uploads at any given time, but you must start the uploads one at a time. And you are correct, we cannot upload multiple sheets from one excel file. We have noted this potential feature, along with multiple list deletion, and title expansion ¿ and we realize its importance. Thank you again and have a great day!

  • Bron van de reviewer 
  • Beoordeeld op 20/12/2017
Karen C.
Consultant
Informatietechnologie en -diensten, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 12/2/2020

"Works great for us"

Opmerkingen: We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution. But we came back to it after having trouble with ClickDimensions, it actually works better.

Pluspunten: When I want to send out an email, I go into my list of prior emails, make changes, and send. It's very easy. It has all of the functionality we need for sending out bulk emails.

Minpunten: The editor is a bit clunky. It does take a bit of time to create a new email format. Sometimes it doesn't behave like it is supposed to. But once you save that new format you can use it over and over.

  • Bron van de reviewer 
  • Beoordeeld op 12/2/2020
Geverifieerde reviewer
Network Administrator/Office 365 Administrator/Video Production/Photography
E-learning, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 27/5/2020

"Great and easy to use email marketing compaign solution"

Opmerkingen: Experience has been great with this solution and very effective by the way. Highly recommended and will continue to use it and explore new functionality.

Pluspunten: Even if you are not familiar with email marketing campaigns iContact makes the process a breeze with intuitive user interface and automated processes and even greater templates.

Minpunten: iContact offers a large number of integration but we (not the norm) had a number of issues with these that fortunately with help of a great support team got resolved in no time.

  • Bron van de reviewer 
  • Beoordeeld op 27/5/2020
Geverifieerde reviewer
Email Marketing Manager
13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 5/4/2018

"I've used iContact for the last five years."

Pluspunten: iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.

Minpunten: The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.

Antwoord van de leverancier

van iContact op 14/5/2018

Thank you very much for being a long time iContact customer! We are happy to hear that you have been able to quickly and easily design automations with workflows using your iContact Pro account. We like this feature so much we plan to make it available to all iContact accounts. Thank you as well for your feedback, particularly about adding a post unsubscribe survey. This is being shared with our Product Management team so that it can be reviewed for possible updates in a future release.

  • Bron van de reviewer 
  • Beoordeeld op 5/4/2018
Brian H.
Marketing Director
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    3/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 27/9/2019

"Be sure to cancel -- they auto-renew"

Opmerkingen: There are other more-integrated models that make work more efficient. I would recommend those models instead of iContact. The features all work, but applications like Network for Good make things easier, faster, more efficient for me.

Pluspunten: Things worked fine. If you don't use the software frequently, it can be hard to master. I wish the layout was a bit easier to work with, but it is not terrible. The platform does what it says it can do in the advertising.

Minpunten: I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating. Leaving iContact was a pain also. My organization signed a contract for annual subscription, so I assumed we would have to re-upp at the end of each year. That is pretty typical. It turned out though, the fine print of the contract says that customers must specifically put in a cancellation in writing. Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste. Other subscription models I am familiar with don't do that. Be better than that, iContact.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 27/9/2019