--- description: Ontdek de plus- en minpunten van DialedIn CCaaS en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DialedIn CCaaS - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Call center software](/directory/30007/call-center/software) > [DialedIn CCaaS](/software/29589/callcenternow) # DialedIn CCaaS Canonical: https://www.capterra.be/software/29589/callcenternow Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.capterra.be/software/29589/callcenternow?page=2) > Veelzijdige, flexibele, gehoste callcentersoftware (inkomend en uitgaand) met een zeer eenvoudig(e) implementatie, beheer en gebruik. > > Oordeel: score van **4.8/5** door 335 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt DialedIn CCaaS? De bedrijven van klanten vertrouwen op een hoge bedrijfstijd, efficiënte inkomende en uitgaande gesprekken om hun bedrijfsmissies voor B2B en B2C te vervullen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 335 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ChaseData - **Opgericht**: 1997 ## Commerciële context - **Beginprijs**: US$ 25,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Aanpasbare rapporten - Activiteitendashboard - Agent-interface - Automated Attendant - Automatic call distribution (ACD) - Automatisch nummers kiezen - Automatische nummerkiezer - Belgroepen - Beller-ID - Bellijstbeheer - CRM - Call screening - Callcenterbeheer - Campagnebeheer - Chatbot - Communicatie via meerdere kanalen - Contactenbeheer - Controle van oproepen - Dashboard - Geautomatiseerde routing - IVR - Inbound callcenter - Integratie van computertelefonie - Interactie bijhouden - Kwaliteitsbeheer - Leads beheren - Lijstbeheer - Op rollen gebaseerde toestemmingen - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepscripts - Oproepverdeling - Outbound callcenter - PBX - Personeelsbeheer - Predictief kiezen - Prestatiebeheer - Rapportage en analyse - Rapportage en statistieken - Third-Party Integrations - Virtuele extensies - VoIP - Voicemail - Waarschuwingen/Meldingen - Wachtrijbeheer ## Integraties (8 in totaal) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - Zapier - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Call center software](https://www.capterra.be/directory/30007/call-center/software) ## Gerelateerde categorieën - [Call center software](https://www.capterra.be/directory/30007/call-center/software) - [Predictive dialer software](https://www.capterra.be/directory/30597/predictive-dialer/software) - [Telefonie software](https://www.capterra.be/directory/30084/telephony/software) - [Inside sales software](https://www.capterra.be/directory/30680/inside-sales/software) - [Auto-dialer software](https://www.capterra.be/directory/30999/auto-dialer/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1789 reviews) 2. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [Zendesk Suite](https://www.capterra.be/software/164283/zendesk) — 4.4/5 (4094 reviews) 4. [Five9](https://www.capterra.be/software/132405/five9) — 4.2/5 (487 reviews) 5. [Genesys Cloud CX](https://www.capterra.be/software/21409/genesys-cloud) — 4.3/5 (269 reviews) ## Reviews ### "Simple and Effective Calling Platform" — 5.0/5 > **Tracy** | *18 september 2026* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I liked most about DialedIn CCaaS was that it was easy to use and helped streamline our survey calling process. The system made it simple to manage calls and keep everything organized. > > **Minpunten**: The error messages could be frustrating at times, especially when it wasn’t clear what caused the issue or how to resolve it. > > Overall, my experience with DialedIn CCaaS has been very positive. The platform is fast, user-friendly, and makes it easy to stay organized. I especially appreciate being able to easily track my metrics and hours, which helps me monitor my productivity and performance. ----- ### "Best dialer" — 5.0/5 > **Jeremy** | *5 maart 2026* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: How consistent and reliable it is. Calls come in automatically. Barely any dead airs. I would recommend. > > **Minpunten**: Sometimes dispos glitch, the call back sometimes doesnt work. Sometimes i have to uninstall and run a .cmd file to be able to reset it. > > Its the best dialer i have used. I used convoso and tld. But chase just beats them. Smooth realiable and consistent ----- ### "A Rare Find in Today's CRM Market\!" — 5.0/5 > **Asia** | *18 september 2026* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I liked most about DialedIn CCaaS was how smart and intuitive the system felt from day one. It does a great job of helping teams work more efficiently without adding unnecessary complexity. The platform makes it easy to manage customer interactions, and many of its features seem designed to anticipate what users need before they even have to think about it. I've worked with a lot of CRM and contact center platforms over the years, and DialedIn is honestly one of the best I've used in a long time. It's reliable, easy to navigate, and provides the visibility needed to make better decisions. Overall, it helped our team stay organized, improve productivity, and deliver a better customer experience with less effort. > > **Minpunten**: At this time, I honestly don't have any significant cons to share. My experience with DialedIn CCaaS has been very positive overall. The platform has been reliable, easy to use, and consistently delivers the features our team needs. Like any system, there is always room for future enhancements, but I haven't encountered any major issues or limitations that have impacted my day-to-day work. So far, it has met or exceeded my expectations, making it difficult to identify any meaningful drawbacks at this stage. > > My overall experience with DialedIn CCaaS has been refreshingly good. Instead of feeling like another tool that requires constant workarounds, it actually helps simplify the day-to-day job. The platform is smart, responsive, and designed in a way that feels natural to use. Features are easy to find, workflows make sense, and the system helps keep everything organized without creating extra steps. What impressed me most is that it seems built with real users in mind. After working with countless CRM and contact center platforms over the years, DialedIn stands out as one of the few that genuinely makes work easier rather than more complicated. It's been a reliable solution that our team enjoys using, and that's not something I can say about many systems. ----- ### "Former employer" — 3.0/5 > **Tatijana** | *14 mei 2026* | Groothandel | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: How fast the calls come in on other dialers they are a bit so slow but this one is just right could use a few tinks but other that it's good to go > > **Minpunten**: Sometimes you can't hear when a call comes in so you get very frustrated and even though you can see the numbers at the bottom don't mean you know your in a call > > Overall nothing bad to say really it could use a bit of adjustments just like everything else needs a little kick to it ----- ### "Review on September 10 2025" — 5.0/5 > **Marcus** | *10 september 2025* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like how dialed in simplify and saves me time when I need to dial multiple numbers throughout the day I can auto dial or manually dial and the hands-free aspect as well. > > **Minpunten**: There’s nothing that really comes to mind that I did not like about dialed in. I have had times where I needed to restart my computer, but that would fix any bug issue that I ever dealt had with dialed in so overall it is had been a very good experience. > > Overall, my experience without in has been a positive, time saving good experience. I plan on continuing to use dialed in, and I have used other companies in the past, and by far dialed in, has been the most seamless and easy to use service. ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.capterra.be/software/29589/callcenternow?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/29589/callcenternow) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens