---
description: Ontdek de plus- en minpunten van Social Intents en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Social Intents - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Live chat software](/directory/30797/live-chat/software) > [Social Intents](/software/211547/social-intents)

# Social Intents

Canonical: https://www.capterra.be/software/211547/social-intents

Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.be/software/211547/social-intents?page=2)

> Met je klanten praten moet makkelijk zijn.  Chat met ze rechtstreeks vanuit Microsoft Teams, Slack, Google Chat, Zoom en ChatGPT.
> 
> Oordeel: score van **4.7/5** door 10 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt Social Intents?

Live Chat voor bedrijven die al gebruikmaken van Microsoft Teams, Slack, Google Chat, Zoom en ChatGPT.  Chat live met bezoekers van je website vanuit de communicatieapplicaties die je al gebruikt.

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.7/5** | 10 Reviews |
| Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews |
| Functies | 4.6/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Social Intents
- **Opgericht**: 2014

## Commerciële context

- **Beginprijs**: US$ 49,00
- **Prijsmodel**:  (Gratis proefversie)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Aruba, Australië, Bahama’s, België, Belize, Bermuda, Britse Maagdeneilanden, Canada, Cookeilanden, Costa Rica, Curaçao, Denemarken, Duitsland, Fiji, Finland, Frankrijk, Frans-Polynesië, Griekenland en 39 meer

## Functies

- AI Copilot
- AI/machine learning
- Aanpasbare branding
- Alerts/Escalation
- Autoresponders
- CRM
- Callcenterbeheer
- Chatbot
- Chatten/messaging
- Codevrije ontwikkeling
- Communicatie via meerdere kanalen
- Consumentgericht chatten in realtime
- Enquêtes en feedback
- Geautomatiseerde antwoorden
- Geautomatiseerde routing
- Gespreksanalyse
- Inboxbeheer
- Klantenondersteuning
- Leadkwalificatie
- Live chatten
- Mobiele toegang
- Offline formulier
- Overdrachten en routering
- Proactief chatten
- Query-suggesties
- Rapportage en analyse
- Rapportage en statistieken
- Taaldetectie
- Third-Party Integrations
- Transcripten/chatgeschiedenis
- Verwerking van natuurlijke taal (NLP)
- Voor meerdere talen
- Vooraf geconfigureerde bot
- Wachtrijbeheer

## Integraties (21 in totaal)

- BigCommerce
- Bubble
- ChatGPT
- Claude
- Framer
- Gemini
- Google Chat
- Microsoft 365
- Microsoft SharePoint
- Microsoft Teams
- Shopify
- Slack
- Squarespace
- Webex Connect
- Webex Suite

... en 6 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Live chat software](https://www.capterra.be/directory/30797/live-chat/software)

## Gerelateerde categorieën

- [Live chat software](https://www.capterra.be/directory/30797/live-chat/software)
- [Klantenservice software](https://www.capterra.be/directory/22/customer-service/software)
- [Conversational AI software](https://www.capterra.be/directory/31596/conversational-ai-platform/software)
- [Chatbot software](https://www.capterra.be/directory/32448/chatbot/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Tidio](https://www.capterra.be/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Freshchat](https://www.capterra.be/software/158117/freshchat) — 4.1/5 (115 reviews)
4. [Sprinklr](https://www.capterra.be/software/131274/sprinklr-platform) — 4.3/5 (90 reviews)
5. [Gladly](https://www.capterra.be/software/156723/gladly) — 4.8/5 (139 reviews)

## Reviews

### "Social Intents powered our COVID-19 Success Story" — 5.0/5

> **Joshua** | *14 oktober 2020* | Schoolleiding | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Our college was given less than a week's notice that we needed to close our campuses due to the COVID-19 Pandemic. Our 20,000 students would no longer be able to come to come in person to meet with their student services and financial aid representatives, and we did not have sufficient alternative infrastructure in place to continue to serve those students online. 

We reached out to Social Intents and they worked with us to implement a live chat feature on our website in a matter of days. The technology is so plain and easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student's questions every day. While many colleges around the country were failing to be there for their students, we were able to maintain service continuity in a way that prevented students from falling through the cracks.
> 
> **Minpunten**: The built-in analytics are somewhat limited.
> 
> While no technology implementation is going to be without speedbumps, Social Intents has been extremely responsive with their support.

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### "Perfect solution, easy to integrate and best online support I've ever had\!" — 5.0/5

> **James** | *28 oktober 2020* | Marketing en reclame | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: It was incredibly easy to, not just install, to customize with a great API and documentation. A solution that covers basic to completely custom.
> 
> **Minpunten**: We are yet to find anything missing or anything that doesn't meet our high standards.
> 
> I have nothing but very positive things to say about his company. Online documentation for their product is more than complete and with their fast and friendly online chat, its the best support I've had in a very long time\!

-----

### "Great support" — 5.0/5

> **Baylor** | *14 oktober 2020* | Schoolleiding | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: I really appreciated the quick customer support that Social Intents offered. Whenever I had a small issue or bug, I received assistance ASAP\!
> 
> **Minpunten**: There were some bugs in the LiveChat functionality, but the support team kept me updated about fixing it.

-----

### "My personal review for Social Intents." — 4.0/5

> **Alisha** | *12 april 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: This platform equips businesses with the tools they need to provide personalized and efficient customer service via a variety of channels such as live chat, chatbots, email integrations, and social media management. Furthermore, Social Intents enables companies to track and prioritize customer inquiries while automating routine tasks.
> 
> **Minpunten**: Despite not having some of the more advanced features, it is still a decent platform and is satisfactory.

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### "The platform has functionality like live chat, chatbots, and email integrations." — 4.0/5

> **shivasish** | *9 maart 2023* | Marktonderzoek | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: This platform offers features such as live chat, chatbots, email integrations, and social media management to help businesses provide personalized and efficient customer support across multiple channels.Businesses can track and prioritize customer inquiries with Social Intents and automate routine tasks.
> 
> **Minpunten**: Although Social Intents offers a free plan, it comes with limited features, such as a cap on the number of chats and users, and it does not offer all the advanced features available in the paid plans.
> 
> A good client engagement tool like Social Intents can help businesses save time, increase customer satisfaction, and expand by offering top-notch customer service.

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Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.be/software/211547/social-intents?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/211547/social-intents)

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