--- description: Ontdek de plus- en minpunten van HaloPSA en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HaloPSA - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [PSA-software (Professional services automation)](/directory/16/professional-services-automation/software) > [HaloPSA](/software/20971/halopsa) # HaloPSA Canonical: https://www.capterra.be/software/20971/halopsa Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.be/software/20971/halopsa?page=2) > HaloPSA combineert alles wat een Managed Service Provider nodig heeft op één centrale locatie. > > Oordeel: score van **4.8/5** door 40 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt HaloPSA? Uitermate geschikt voor bedrijven die op zoek zijn naar een ITIL-afgestemde oplossing voor meerdere afdelingen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 40 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Halo Service Solutions - **Opgericht**: 1994 ## Commerciële context - **Beginprijs**: US$ 119,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Iers, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - Activiteitendashboard - Alerts/Escalation - Back-up en herstel - Beheer van Service Level Agreements (SLA's) - Beheer van problemen - Beheer van supporttickets - Beleidbeheer - CRM - Callcenterbeheer - Communicatie via meerdere kanalen - Configuratiebeheer - Contract- en licentiebeheer - Controle en beheer op afstand - Dashboard - Documentbeheer - Enquêtes en feedback - Factureren - Geautomatiseerde routing - Kennisbankbeheer - Klantendatabase - Patchbeheer - Plannen - Portefeuillebeheer - Prestatiemeetwaarden - Priorisering - Projectbeheer - Rapportage en analyse - Rapportage en statistieken - Resourcebeheer - Samenwerkingstools - Servercontrole - Taakbeheer - Third-Party Integrations - Tijd en onkosten bijhouden - Toegang en controle op afstand - Wachtrijbeheer - Workflowbeheer - Zelfserviceportal ## Integraties (33 in totaal) - 3CX - Acronis Cyber Protect - Addigy - Adobe Acrobat - Adobe Commerce - AlertOps - Analytify - AnyDesk - Armis - Armis - Arrow - Arrow - Atera - Bright - Bright ... en 18 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [PSA-software (Professional services automation)](https://www.capterra.be/directory/16/professional-services-automation/software) ## Gerelateerde categorieën - [PSA-software (Professional services automation)](https://www.capterra.be/directory/16/professional-services-automation/software) - [MSP-software](https://www.capterra.be/directory/30921/msp/software) - [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software) - [Klantenservice software](https://www.capterra.be/directory/22/customer-service/software) - [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software) ## Alternatieven 1. [Cove Data Protection](https://www.capterra.be/software/163343/backup-and-recovery) — 4.6/5 (375 reviews) 2. [N-central](https://www.capterra.be/software/13803/n-central) — 4.2/5 (253 reviews) 3. [N-sight RMM](https://www.capterra.be/software/163344/n-sight) — 4.3/5 (202 reviews) 4. [IT Glue](https://www.capterra.be/software/170401/itglue) — 4.6/5 (342 reviews) 5. [ConnectWise PSA](https://www.capterra.be/software/107931/connectwise-manage) — 4.1/5 (280 reviews) ## Reviews ### "Not a Project Management System / Great Ticketing and Billing" — 3.0/5 > **Matt** | *30 juli 2026* | Administratie | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The ticketing system is pretty good. It is a little hard to determine what people can see and not see (if agent security is a concern) and billing flexibility, the billing rules really allow you to get very granular to create almost any contract. > > **Minpunten**: Their project management module is virtually useless, they aren't real projects and tasks, they are actually just a collection of service tickets. This has made thing very complicated for use, and in some cases, we have had to use alternative procedures. > > The implementation team was great, the software on the ticketing side is good, fairly easy to use... we have a lot of multi-entity clients, and they aren't great in Halo, but there are workarounds for it. Their team is good at helping you find workarounds for the shortcomings of the software, but to me that is just putting a band-aid on a wound. ----- ### "Halo - The golden standard for PSA" — 5.0/5 > **Tyler** | *16 maart 2026* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Halo is easily the best PSA we've used. It is highly customizable, easy to use, has great customer support and we can outline our processes directly inside the tool. This is used for our primary ticket management system and it does exactly what we need. > > **Minpunten**: The set up can certainly take some time, especially if you have a lot of custom workflows. But this can be said about many PSA's. > > I can't praise HaloPSA enough\! We switched over a few years ago and I am extremely happy that we did. This has been one of the best decisions we made to make the move and it has helped our team manage our day to day operations with ease. ----- ### "Powerful PSA with strong flexiblity, but a learning curve" — 4.0/5 > **Nils** | *1 mei 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Highly flexible and customizable. It can handle just about anything once configured, and works well as a central system for tickets, billing, and operations. > > **Minpunten**: Documentation doesn’t always keep up with the platform, and there’s a learning curve — even simple tasks can require a deeper understanding of how things are structured. > > Overall very positive. It’s a powerful PSA that can scale with the business, though it does take time to fully dial in. We’re still working on bringing projects fully into Halo, but the platform has the capability to support it. ----- ### "An Absolute Powerhouse" — 5.0/5 > **Christopher** | *15 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Has absolutely everything you could ever want out of a PSA platform, from user management, asset management, ticketing, automation, you name it. > > **Minpunten**: At first it was a lot to learn (a million different options, settings, infinitely customizable) but once you put the time in to figure it out you'll be happy to have the option to do anything you can imagine. > > We were moving away from Zendesk for cost reasons and decided to give HaloPSA a try. We were not disappointed in the least. Absolute powerhouse of a software that does things we could never dream of doing in past software filling the same roles. ----- ### "Great product, very customizable, but sometimes complex" — 5.0/5 > **Nick** | *5 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Halo's customizability is unlike any other software I have used. It allows us to build it to function how we need. > > **Minpunten**: Halo's greatest strength, its customizability, also plays into its greatest weakness. Its incredibly complex with many different settings that can have large impacts when changed. Sometimes this can be confusing, but I am not sure how else you would provide the incredible customizability otherwise. > > Our overall experience has been positive. Halo is a great product and a great team. It has not been problem free, but it has definitely been positive. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.be/software/20971/halopsa?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/20971/halopsa) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens