Bigin by Zoho CRM

total game changer

Opmerkingen: a game changer, i have used hubspot but it quickly became a very complicated zone

Pluspunten:

i use bigin with all my other tools on zoho, which are books, desk, sign and forms!! it has been a game changer, the prices are decent and tons of features

Minpunten:

i think zoho bigin and zoho crm should be one app, there is no need for 2 extra functions, better customer service that understand the proper english

Overwogen alternatieven: Zendesk Suite

Redenen om voor Bigin by Zoho CRM te kiezen: overall easier to use then hubspot........

Overgestapt van: HubSpot CRM

Redenen om over te stappen op Bigin by Zoho CRM: overall easier to use then hubspot........

zoho ,excellent for start ups and small businesses

Opmerkingen: it was excellent, very useful for small businesses

Pluspunten:

nice interface , easy integrations , quick set up

Minpunten:

nothing much , hope that some more analytics were there

Overwogen alternatieven: HubSpot Marketing Hub en Salesforce Sales Cloud

Redenen om over te stappen op Bigin by Zoho CRM: Easy of starting up,affordability and seemly mobile interface

Value for Money

Opmerkingen: Value for Money considering overall features

Pluspunten:

Custom Fields are very helpful to customize

Minpunten:

Slow refresh rate while going to different modules

Overwogen alternatieven: LeadSquared en Pipedrive

Redenen om over te stappen op Bigin by Zoho CRM: Value for money for startup having limited resources.

Amazing power given the price

Opmerkingen: BIGIN CRM punches well above its weight class considering its cost. The reality is, it provides enough core function that 80% of small and medium sized businesses needs. I've used SalesForce, AGILE, Workbooks, and Dynamics CRM and BIGIN is comparable for most of what I want to achieve.

Pluspunten:

Bigin is very powerful given its price point. It offers all the basic functions you would likely need. The bolt ons into other ZOHO applications makes it almost infinitely upgradable.

Minpunten:

The marketing campaign assignment is very limited, and there is limited ways to process sales leads.

Overwogen alternatieven: Agile CRM

Redenen om over te stappen op Bigin by Zoho CRM: Price and functionality, plus transparency on costs.

A Powerful CRM for Small and Medium Businesses!

Opmerkingen: My experience with Bigin has been excellent. It has significantly streamlined our sales processes, saving time and improving team collaboration. The affordability and reliability make it a fantastic value for money. The customer support team is also highly responsive and helpful.

Pluspunten:

Bigin's simplicity and user-friendly interface make it easy to set up and navigate. The seamless integration with other Zoho apps and email platforms enhances productivity. The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales and client interactions.

Minpunten:

While Bigin is fantastic, it could benefit from a few more advanced reporting features for power users. Additionally, a broader variety of integrations with third-party tools would make it even more versatile.

Amazing CRM for Small Businesses

Pluspunten:

Ease of setup & implementation Automation Pipelines Customisation

Minpunten:

User access/permissions functionality is not very detailed Assiging multiple owners to a deal is not straightforward

Overwogen alternatieven: Pipedrive

Redenen om over te stappen op Bigin by Zoho CRM: Customisation and flexibility. Ease of setup

Seamless CRM for Sales

Opmerkingen: Being a noob on keeping my customer's data collectively. This tool helps me keeping it effortless.

Pluspunten:

The most favourite part of mine is the mobile application of the Bigin's CRM. Being a Sales person, I would always be clinging to my mobile rather than my laptop. Which has a very easy interface and it also helps me call logs of my every leads.

Minpunten:

We find hard to import csv files in the modules. The data often gets skipped and it's very hard to find the origin of the issue. That's the only thing I found difficult.

Cant go wrong with Begin!

Opmerkingen: Our experience has been great. We are able to tracj our leads and stay in contact with our customers.

Pluspunten:

This CRM is very easy to use. Perfect for a small business just starting out.

Minpunten:

Nothing really. Its simple to use and navigate.

Overall great CRM

Pluspunten:

Nice Overview and great experience in UI. Nice App support for different devices.

Minpunten:

VOIP Phone integration could be better. Hope updates will follow.

Value for Money

Opmerkingen: Great Product. Simple enough. Perfect for a start-up that does not need anything fancy in the beginning

Pluspunten:

Pricepoint, Value for the money is unbeatable

Minpunten:

Some minor integrations seem to be lagging

Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration

Opmerkingen: Firstly, the user interface is incredibly intuitive. I was able to get started with minimal setup time and training. The pipeline management features are fantastic, allowing me to easily track the progress of my deals and stay organized. The customization options are also impressive, enabling me to tailor the CRM to fit my specific business needs perfectly.

Pluspunten:

I recently started using Bigin CRM, and I have to say, it has completely transformed the way I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been a challenge, but Bigin CRM has exceeded all my expectations.

Minpunten:

integrations with other tools are generally seamless, there are a few third-party applications that I wish Bigin supported.

Overwogen alternatieven: LeadSquared

Redenen om voor Bigin by Zoho CRM te kiezen: HUBSPOT was costly and less efficient. Had less features.

Overgestapt van: HubSpot CRM

Redenen om over te stappen op Bigin by Zoho CRM: One of the standout features for me is the seamless integration with other tools I use daily. Whether it’s syncing with my email, calendar, or other business applications, Bigin CRM ensures that all my data is in one place, making my workflow much more efficient. Customer support has been top-notch as well. Whenever I had questions or needed assistance, the Bigin team was quick to respond and provided thorough, helpful solutions. Overall, Bigin CRM offers exceptional value for its price. It’s a robust, user-friendly solution that has significantly improved my ability to manage customer relationships and drive sales. I highly recommend it to any small business looking for an effective CRM system.

Best CRM for Startups and Small Business

Opmerkingen: Easy to use, app is easy to read and use on our cell phones. We were up and running with BIGIN in one day.

Pluspunten:

Easy to setup with industry specific template, in our case we used the "Education" template, easy to upload data from spreadsheets, and from forms on our Website.

Minpunten:

Would like a way to better organize files for each customer.

Overwogen alternatieven: HubSpot CRM

Redenen om voor Bigin by Zoho CRM te kiezen: Prior CRM to cumbersome to setup and did not offer the same flexibility as Bigin did.

Overgestapt van: monday.com

Redenen om over te stappen op Bigin by Zoho CRM: Bigin offered more flexibility, was easier to setup, and lower cost as well.

Just Simple Enough

Opmerkingen: The best possible option for most freelancers, and among the best for fractional leaders. Incredibly painless for managing contacts. A little tweaking of the pipeline will allow it to do most of what you could need, especially with sales follow-up.

Pluspunten:

Very simple, clean, great for contact management and lead follow-up

Minpunten:

It's a "lite" CRM, which is great if you're solo like I am, but your mileage may vary if you have a larger organization

Overwogen alternatieven: Pipedrive, Copper en HubSpot CRM

Redenen om voor Bigin by Zoho CRM te kiezen: Less expensive, more visually appealing, VASTLY better mobile app

Overgestapt van: Capsule

Redenen om over te stappen op Bigin by Zoho CRM: Best balance of cost vs performance for my needs

Bigin for Business/Marketing agency/consulting firms

Opmerkingen: It is good. It solves the majority of my requirements.

Pluspunten:

It's light and made uniquely for small and medium businesses.

Minpunten:

It's developing, some integrations are required more to power the game.

Great for small businesses

Pluspunten:

Bigin is easy to use and pretty user-friendly while still providing a lot of the needs that most companies will be looking for in a CRM. It gives you the ability to set up multiple funnels so your team can handle the job no matter what department they're in or what product/service you sell.

Minpunten:

Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their templates.

Overwogen alternatieven: Zoho CRM

Redenen om voor Bigin by Zoho CRM te kiezen: Our work requires we adhere to HIPAA and the cost to be HIPAA compliant with Hubspot was very high.

Overgestapt van: HubSpot CRM

Redenen om over te stappen op Bigin by Zoho CRM: We're a smaller company, so we didn't need the extensive capabilities of a large CRM.

Bigin by Zoho CRM perfect for my business!

Opmerkingen: Great support and customer service. The experts at Zoho recommended Bigin as a better fit for my small startup.

Pluspunten:

I love that it fits my small business and doesn't overwhelm or clutter with tools I don't need.

Minpunten:

There is really no feature that wasn't useful in some way.

Overwogen alternatieven: Salesforce Starter

Redenen om over te stappen op Bigin by Zoho CRM: The outreach by Zoho service team and functionality plus cost.

Great CRM for a growing small business

Opmerkingen: Enjoying it so far and looking forward to making it a key part of our business, and possibly expanding to Zoho products as we grow

Pluspunten:

I'd been using an older CRM for years and, as I'm transitioning to a new business model, we needed a modern CRM that would grow with us and not break the bank. I spent days researching and playing around with first a dozen CRMs, narrowed it down to three or four, and settled on Bigin. It had the cleanest UI and structure, a great feature set, and the opportunity to grow with Zoho as our business grows.

Minpunten:

Sometimes I struggle to find the information I need or tools I need. I suspect I need time to get used to Bigin. The notes text field is inadequate. It needs to have at least bold, italics, bullets and numbering for me to be able to take quality, readable note

Bigin is a Amazing CRM tool for small businesses

Opmerkingen: Overall, We love Bigin by ZOHO, it also our company to grow, as we grow, we can expand our use of Bigin

Pluspunten:

I appreciate the awesome customer service; it was prompt and answered all of my questions. Bigin is simple and easy to use CRM tool for small businesses. It's great that you can start with the basics and add on the different tools that you need as you grow. Sales pipeline, contact management, as well as task automation features guarantee time-saving and flexibility throughout your business day, your day-to-day business activity will prosper. Bigin for the Win!!

Minpunten:

So far, in the past 90 days of use, I haven't experienced any Cons.

Effortless CRM for Small Businesses: Bigin by Zoho Review

Opmerkingen: I’ve been using Bigin by Zoho for a month, and it has quickly become an invaluable tool for organizing my customer data. As a small business owner, I needed a CRM that was simple yet powerful, and Bigin delivers exactly that. The interface is user-friendly, making it easy to get started right away, and I love how it streamlines my customer interactions, helping me stay organized and efficient. The pipeline view is particularly helpful for tracking my leads and ongoing projects. Bigin makes customer relationship management feel effortless, and it’s an affordable solution with features that match my needs perfectly. Highly recommended for small businesses looking for a straightforward, effective CRM!

Pluspunten:

One of the standout features of Bigin by Zoho is its simplicity combined with powerful functionality. The interface is clean and intuitive, making it easy to navigate, even for those new to CRM tools. I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my workflow efficiently. The integration with other Zoho apps is seamless, and it’s an affordable choice, offering great value for small businesses like mine. Overall, Bigin has made organizing and tracking customer data a breeze!

Minpunten:

While Bigin by Zoho has been fantastic overall, I found that some advanced features, like custom reporting options and more in-depth automation tools, are somewhat limited compared to larger CRM systems. Also, a bit more flexibility in customization would be useful for tailoring the platform to specific business needs. However, for a CRM focused on small businesses, it still offers a great balance of simplicity and functionality.

A Solid Springboard for Small Business Email

Opmerkingen: Zoho Begin is a fantastic starting point for small businesses and startups. It's easy to use, keeps your wallet happy, and has the essential tools to tame the email beast and nurture those leads. But, if you crave more advanced features, you might need to explore other options.

Pluspunten:

First things first, this thing is easy to use. No tech degree required, just point and click. Even my grandma (well, maybe not my grandma...) could probably figure it out. Plus, there's a free plan that's perfect for testing the waters before you dive in. The paid plans are budget-friendly too, which is a major win for a small business like us. And for the price, you get some cool features like automated emails (lifesaver!) and a system that helps you prioritize leads. Zoho Begin also plays nicely with other Zoho apps, which is a bonus if you're already part of the Zoho fam. Everything feels connected and streamlined. Not Quite Perfect

Minpunten:

Now, don't get me wrong, it's not all sunshine and rainbows. Zoho Begin doesn't have all the bells and whistles of some other CRMs. If you're looking for fancy marketing automation or super detailed sales pipeline stuff, you might need to look elsewhere. Also, the integrations with other Zoho apps can be a bit tricky to set up. It wasn't exactly a walk in the park for our not-so-tech-savvy team.

Great CRM and lead management tool for small teams

Pluspunten:

Its price: meant for small businesses. Its ease of use. Automation features. Possibility to set up various pipelines, not only for sales but also for other operations (support, admin etc).

Minpunten:

No synchronization with LinkedIn. It's a shame as data enrichment and updates are critical in a CRM.

Overwogen alternatieven: HubSpot CRM

Redenen om voor Bigin by Zoho CRM te kiezen: Price. Features: more automation in Bigin.

Overgestapt van: Pipedrive

Best CRM for small startup teams.

Opmerkingen: The best for my business. I have a team of 3 people to manage sales and customer success and Bigin was the easy one.

Pluspunten:

It's too easy to use for a small business. I have a restaurant tech startup and the UX and UI is so smooth. They promise a 30 minutes setup and I did it in 15 min.

Minpunten:

Doesn't have SalesIQ integration, if zoho want to make from bigin the best small CRM you need to make a SalesIQ integration.

Essential tools for our sales pipeline.

Opmerkingen: A streamlined, productive experience and no overwhelming complexities.

Pluspunten:

Bigin by Zoho CRM is intuitive and simple, with a user-friendly interface ideal for our team.

Minpunten:

So far, I have not had an issue, but if a concern arises I'll be sure to update my review.

Great startup CRM that scales as you grow

Pluspunten:

It's scaling properties and simplicity of use and set up. It offers great contact tracking and pipeline abilities

Minpunten:

Doesn't integrate with Zoho Books on the free version

Best CRM for Startup and SMEs

Pluspunten:

The ease of access and usage is the best part of this CRM. Even interns with no experience with any CRM can easily use and manage this without fail.

Minpunten:

There are some limitations for a startup in the long run. As in eventually as the company grows we would definitely need to move away to a more extensive CRM platform.

Overwogen alternatieven: Zoho CRM Plus en HubSpot CRM