--- description: Ontdek de plus- en minpunten van Hero en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hero - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Reisbureau software](/directory/20034/travel-agency/software) > [Hero](/software/199039/hero) # Hero Canonical: https://www.capterra.be/software/199039/hero Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.be/software/199039/hero?page=2) > Stimuleer je omzet met Hero. Slim, cloudgebaseerd B2B-boekingsplatform voor reizen om in de winkel en online te verkopen. > > Oordeel: score van **4.8/5** door 69 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Hero? Agenten en wederverkopers van rondleidingen, activiteiten, attracties en vervoer. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 69 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Hero Travel - **Locatie**: Sydney, Australië - **Opgericht**: 2014 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Denemarken, Duitsland, Finland, Frankrijk, Griekenland, Ierland, Isle of Man, Japan, Jersey, Luxemburg, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Polen, Portugal, Spanje en 4 meer ## Functies - Betalingen verwerken - Elektronische betalingen - Integratie in de administratie - Klantenbeheer - Offertes - Online reserveren - Prijsbeheer - Rapportage en analyse - Reserveringsbeheer - Routes maken - Voor reisbureaus ## Integraties (11 in totaal) - Checkfront - Cloudbeds - FareHarbor - ProCharter Tour - ResPax - Rezdy - SiteMinder - Stripe - Stripe Terminal - Xero - Zaui ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Reisbureau software](https://www.capterra.be/directory/20034/travel-agency/software) ## Alternatieven 1. [Perk](https://www.capterra.be/software/171040/travelperk) — 4.7/5 (421 reviews) 2. [Ezus](https://www.capterra.be/software/190113/esus) — 4.7/5 (60 reviews) 3. [WeTravel](https://www.capterra.be/software/163474/wetravel) — 4.8/5 (524 reviews) 4. [Signature](https://www.capterra.be/software/181137/signature) — 4.8/5 (29 reviews) 5. [Toogo](https://www.capterra.be/software/160230/toogo) — 4.8/5 (40 reviews) ## Reviews ### "Amazing user friendly platform" — 5.0/5 > **Andrew** | *27 februari 2020* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Hero provides, clear and concise reporting - easy to analyse > > **Minpunten**: We haven't yet discovered many cons with Hero\! > > The team provide great, personal customer service and support ----- ### "Great system" — 5.0/5 > **Leslie** | *31 mei 2020* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I have been involved with Hero Booking System since the start and highly recommend it. I deal with a few tourism companies, and have been greatly involved in the back end with loading the tour products and maintaining their information. The support service has always been amazing. > > **Minpunten**: No cons at all. If I have ever encountered a problem their service team are prompt and thorough . > > I highly recommend Hero Booking system. It is safe, trustworthy and easy to use and understand. The \[SENSITIVE CONTENT HIDDEN\] and the crew are all very approachable and available to talk you through any questions. Their service is second to none. ----- ### "Review" — 3.0/5 > **Madison** | *27 februari 2020* | Marketing en reclame | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Being able to book tours search tours, set up specific times, edit quotes, have multiple quote drafts set up and putting customers refunds in the Pax Wallet instead of refunding. > > **Minpunten**: That you can't call someone for customer support. Sometimes you don't get an answer on the live chat for a few minutes and then you gotta message again to try and get someone's attention. They are also in a different time zone, so when you need to get a hold of the Finance Team or higher up, you gotta wait til the next day to see if they replied back with any results. Sometimes your trying to process a refund and the Hero Team has to handle it on there end. They would tell me I can tell the customer to expect their refund in their account in 5 - 11 business days. But a couple times in the past they would forget to actually process the refund after they fixed the quote and I would receive an email from the customer two weeks later asking why they haven't received their refund... When I contact the Hero Team on the status of the refund, they find out it was missed and the customer will have to wait another 5-11 business days for their refund. > > It's got its kinks but it's a pretty cool tool to use with lots of features for my job. I love the amount of information is stored for each activity. ----- ### "Super user friendly & innovative" — 5.0/5 > **Marketa** | *28 mei 2020* | Recreatieve faciliteiten en diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - It's so easy to use / train new staff - Outstanding support - Great visibility of commission (% and amount) - Weekly invoicing - Zero issues with any types of payments - Timeline view for product availability > > **Minpunten**: None really. Whenever there's some glitch it gets fixed so fast after contacting the lovely support team \#GoHero > > Hero is an amazing platform connecting our industry. If you are a small agent you've got absolutely nothing to loose by signing up with Hero - quite the opposite - you'll gain instant access to thousands of products you can start selling immediately and start earning commission. Love the invoicing and DD weekly - all automated so no need to worry about any accounting at all. With Hero you can only WIN - always ----- ### "Amazing product with the support to back it up." — 5.0/5 > **Geverifieerde reviewer** | *11 juni 2020* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Introducing Hero not only improved our booking process but saved us time and money. The customer service is second to none. A great function of the software is that you can share the booking screen with customers which adds a layer of transparency and confidence in the service. > > **Minpunten**: The only negative was that we didnt start using this software earlier\! ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.be/software/199039/hero?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/199039/hero) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens