---
description: Ontdek de plus- en minpunten van VIER en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VIER - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Call center software](/directory/30007/call-center/software) > [VIER](/software/197861/vier)

# VIER

Canonical: https://www.capterra.be/software/197861/vier

> Modulaire callcentersoftware die bedrijven helpt bij het beheer van outbound, e-mail, feedback van klanten, personeel of opname.
> 
> Oordeel: score van **5.0/5** door 1 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **5.0/5** | 1 Reviews |
| Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews |
| Functies | 5.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: VIER GmbH

## Commerciële context

- **Doelgroep**: 201-500
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop)
- **Ondersteunde talen**: Duits, Engels, Frans

## Functies

- Controle van oproepen
- IVR
- Oproepen opnemen
- Oproepen routeren
- Oproepscripts
- Rapportage en analyse

## Ondersteuningsopties

- E-mail/helpdesk
- Telefonische ondersteuning
- 24/7 (contact met medewerker)

## Categorie

- [Call center software](https://www.capterra.be/directory/30007/call-center/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1754 reviews)
2. [DialedIn CCaaS](https://www.capterra.be/software/29589/callcenternow) — 4.8/5 (315 reviews)
3. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [Calabrio ONE](https://www.capterra.be/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)
5. [CallHippo](https://www.capterra.be/software/159578/callhippo) — 4.4/5 (675 reviews)

## Reviews

### "einfache Handhabung & hervorragender Kundenservice" — 5.0/5

> **Daniela** | *5 januari 2024* | Chemicaliën | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: ACD-Lösung ist sehr einfach in der Handhabung, sowohl für Agents als auch für Admins;
Kundenbetreuung wird bei VIER groß geschrieben, sehr enge und kompetente Abstimmung
> 
> **Minpunten**: Statistikabruf wenig intuitiv; wir behelfen uns allerdings inzwischen über den Zukauf der Rohdaten, mit welchen wir die Auswertungen in unserem eigenen BI-System umsetzen können
> 
> tolle und kompetente Lösung; einfach in der Handhabung

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/197861/vier)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/software/197861/vier> |
| de-AT | <https://www.capterra.at/software/197861/vier> |
| de-CH | <https://www.capterra.ch/software/197861/vier> |
| en | <https://www.capterra.com/p/197861/VIER/> |
| en-AE | <https://www.capterra.ae/software/197861/vier> |
| en-AU | <https://www.capterra.com.au/software/197861/vier> |
| en-CA | <https://www.capterra.ca/software/197861/vier> |
| en-GB | <https://www.capterra.co.uk/software/197861/vier> |
| en-IE | <https://www.capterra.ie/software/197861/vier> |
| en-IL | <https://www.capterra.co.il/software/197861/vier> |
| en-IN | <https://www.capterra.in/software/197861/vier> |
| en-NZ | <https://www.capterra.co.nz/software/197861/vier> |
| en-SG | <https://www.capterra.com.sg/software/197861/vier> |
| en-ZA | <https://www.capterra.co.za/software/197861/vier> |
| es | <https://www.capterra.es/software/197861/vier> |
| es-AR | <https://www.capterra.com.ar/software/197861/vier> |
| es-CL | <https://www.capterra.cl/software/197861/vier> |
| es-CO | <https://www.capterra.co/software/197861/vier> |
| es-CR | <https://www.capterra.co.cr/software/197861/vier> |
| es-DO | <https://www.capterra.do/software/197861/vier> |
| es-EC | <https://www.capterra.ec/software/197861/vier> |
| es-MX | <https://www.capterra.mx/software/197861/vier> |
| es-PA | <https://www.capterra.com.pa/software/197861/vier> |
| es-PE | <https://www.capterra.pe/software/197861/vier> |
| fr | <https://www.capterra.fr/software/197861/vier> |
| fr-BE | <https://fr.capterra.be/software/197861/vier> |
| fr-CA | <https://fr.capterra.ca/software/197861/vier> |
| fr-LU | <https://www.capterra.lu/software/197861/vier> |
| nl | <https://www.capterra.nl/software/197861/vier> |
| nl-BE | <https://www.capterra.be/software/197861/vier> |

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