--- description: Ontdek de plus- en minpunten van Dialpad en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Call recording software](/directory/30533/call-recording/software) > [Dialpad](/software/190976/dialpad-sell) # Dialpad Canonical: https://www.capterra.be/software/190976/dialpad-sell Pagina: 1 / 24\ Volgende: [Volgende pagina](https://www.capterra.be/software/190976/dialpad-sell?page=2) > Dialpad Sell is een effectieve verkoopkiezer die de aanlooptijd versnelt en verkopers productiever maakt met behulp van spraakintelligentietechnologie. > > Oordeel: score van **4.2/5** door 570 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dialpad? Verkooporganisaties van elke omvang die de efficiëntie van vertegenwoordigers willen verhogen en de aanlooptijden willen versnellen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.2/5** | 570 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Dialpad - **Locatie**: San Francisco, VS - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 27,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Frans, Japans - **Beschikbare landen**: Australië, Canada, Japan, Nieuw-Zeeland, Verenigd Koninkrijk, Verenigde Staten ## Functies - AI/machine learning - Agent-interface - Automated Attendant - Automatic call distribution (ACD) - Automatisch nummers kiezen - Automatische nummerkiezer - Beheer van vergaderingen - Beller-ID - Bellijstbeheer - Beoordelingsbeheer - Bestandsoverdracht - CRM - Callcenterbeheer - Campagnebeheer - Chatbot - Communicatie via meerdere kanalen - Communicatiebeheer - Contactenbeheer - Controle van oproepen - Dashboard - Geautomatiseerde routing - Gespreksanalyse - Goal Setting/Tracking - Integratie van computertelefonie - Intentieherkenning - Lijstbeheer - Live chatten - Mobiele toegang - Opnemen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepscripts - Oproepverdeling - PBX - Predictief kiezen - Prestatiebeheer - Rapportage en analyse - SIP-trunking - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Sentimentanalyse - Spraakherkenning - Trainingsbeheer - Vergaderen - Verwerking van natuurlijke taal (NLP) - VoIP - Voicemail - Wachtrijbeheer ... en 7 meer functies ## Integraties (58 in totaal) - Abstrakt - Alexa - AzureDesk - Bullhorn ATS & CRM - CEIPAL ATS - CEIPAL Workforce - CRM HUB 360 - Ceipal Procurewise - Chorus - Clio - Cloze - Convin - Copper - DataGrail - Dialpad Ai Contact Center ... en 43 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Call recording software](https://www.capterra.be/directory/30533/call-recording/software) ## Gerelateerde categorieën - [Call recording software](https://www.capterra.be/directory/30533/call-recording/software) - [Predictive dialer software](https://www.capterra.be/directory/30597/predictive-dialer/software) - [Inside sales software](https://www.capterra.be/directory/30680/inside-sales/software) - [Sales enablement software](https://www.capterra.be/directory/30798/sales-enablement/software) - [Auto-dialer software](https://www.capterra.be/directory/30999/auto-dialer/software) ## Alternatieven 1. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (919 reviews) 2. [3CX](https://www.capterra.be/software/158704/3cx) — 4.4/5 (467 reviews) 3. [RingEX](https://www.capterra.be/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 4. [JustCall](https://www.capterra.be/software/157853/justcall) — 4.1/5 (225 reviews) 5. [Ooma Office](https://www.capterra.be/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "Dialpad is a great phone system for sales teams" — 5.0/5 > **Scott** | *8 augustus 2025* | Bankwezen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The AI-powered features, like real-time transcription and automated call summaries, save a ton of time and help me capture important details without having to take constant notes. Integrations with CRM and other tools have also made it easier to keep our sales workflow organized and efficient. > > **Minpunten**: While the AI transcription is useful, it can miss words or struggle with industry-specific terminology. > > Overall, my experience with Dialpad has been very good. The platform is easy to use, with a clean interface that makes calling, messaging, and video conferencing straightforward. Call quality is consistently clear, and I appreciate how seamlessly it works across devices - whether I’m on my laptop or phone. ----- ### "An effective Communication Platform for Educators" — 5.0/5 > **Jennifer** | *25 mei 2026* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I liked most about Dialpad as an educator was its ease of communication and accessibility. It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform. The mobile access and call management features were especially helpful for staying organized and responsive throughout the school day. > > **Minpunten**: One thing I liked least about Dialpad was that call quality could occasionally depend on internet connectivity, which sometimes caused delays or dropped calls. There was also a learning curve for some advanced features, and notifications could become overwhelming during busy workdays. > > My overall experience with Dialpad has been positive. It is a convenient and reliable communication tool that supports collaboration and organization in an educational setting. The platform is user-friendly, works well across devices, and helps streamline communication with staff, students, and families. ----- ### "Meh\!😑 limited integration capabilities, difficult to get support" — 3.0/5 > **Ariel** | *5 juni 2025* | Marketing en reclame | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: I do enjoy that dial pad integrate with our main CRM system HubSpot. It allows us to have call centers with multiple agents that are part of a team get calls routed based on a specific preference, which is also ideal for both support and sales. > > **Minpunten**: What I typically find I like least about dial pad is their support team. I find it difficult to get issues addressed and resolved. I also do not like that. The integration with HubSpot is very limited and we typically run into issues for things are not getting associated or logged correctly > > My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial pad. I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with our CRM ----- ### "Convenient Dialer" — 5.0/5 > **Geverifieerde reviewer** | *12 augustus 2025* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like how smooth and easy to use this software is. Especially their AI when they provide a summary of what happened during the call and transcripts. Sometimes, we forget what happened during the call, and through this, we can easily check what transpired during the call. > > **Minpunten**: It's not like I dislike it, but the AI voice isolation. It just automatically turns off while on a call, but it's still a huge help to reduce/remove background noises. > > So far, Dialpad is the best calling/text message software that I use. It is user-friendly, and it has everything you wish a dialer should have. ----- ### "Great except when it’s not" — 4.0/5 > **Katherine** | *9 september 2025* | Management non-profit organisaties | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: Dialpad has allowed or remote team to have some continuity with incoming calls \& texts \& made it easier to record the information covered in each communication. > > **Minpunten**: Troubleshooting issues feels slow \& ineffective, even after escalated. Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool. > > We use this for our entire team \& most team members use it on a daily basis. Outages \& dropped calls are not infrequent events \& have been hard to get resolution for despite ongoing communication with their support team. ----- Pagina: 1 / 24\ Volgende: [Volgende pagina](https://www.capterra.be/software/190976/dialpad-sell?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/190976/dialpad-sell) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens