---
description: Ontdek de plus- en minpunten van Endear en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
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title: Endear - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Retail software](/directory/20053/retail-management-systems/software) > [Endear](/software/187844/endear-outbound-retailing)

# Endear

Canonical: https://www.capterra.be/software/187844/endear-outbound-retailing

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Volgende: [Volgende pagina](https://www.capterra.be/software/187844/endear-outbound-retailing?page=2)

> Endear is een CRM- en klantrelatieplatform waarmee omnichannel winkelmerken de verkoop en retentie kunnen verhogen.
> 
> Oordeel: score van **4.4/5** door 47 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Endear?

Omnichannel detailhandelaars die hun winkelactiviteiten willen moderniseren en de verkoop en retentie willen stimuleren.

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.4/5** | 47 Reviews |
| Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews |
| Functies | 4.2/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Endear
- **Locatie**: New York, VS
- **Opgericht**: 2016

## Commerciële context

- **Beginprijs**: US$ 350,00
- **Prijsmodel**:  (Gratis proefversie)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels, Frans, Spaans
- **Beschikbare landen**: Argentinië, Australië, Canada, Chili, Colombia, Frankrijk, Mexico, Nicaragua, Nieuw-Zeeland, Peru, Spanje, Verenigd Koninkrijk, Verenigde Staten, Zweden

## Functies

- Aanpasbare rapporten
- Aanpasbare sjablonen
- Activiteitendashboard
- CRM
- Contactenbeheer
- Dashboard
- Documenten opslaan
- E-mailbeheer
- E-mailmarketing
- Engagement bijhouden
- Gegevens importeren en exporteren
- Gegevensvisualisatie
- Interactie bijhouden
- Leads beheren
- Marketing via meerdere kanalen
- Marktplaatsintegratie
- Mobiele toegang
- Opmerkingen/notities
- Prestatiebeheer
- Rapportage en analyse
- Samenwerkingstools
- Segmentering
- Taakbeheer
- Third-Party Integrations
- Waarschuwingen/Meldingen

## Integraties (13 in totaal)

- Gorgias
- Klaviyo
- Kustomer
- Lightspeed
- Microsoft 365
- Newstore
- Shopify
- Shopify POS
- Shopify Plus
- Square Payments
- Teamwork Commerce
- WhatsApp
- Zapier

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Retail software](https://www.capterra.be/directory/20053/retail-management-systems/software)

## Gerelateerde categorieën

- [Retail software](https://www.capterra.be/directory/20053/retail-management-systems/software)
- [Sales tracking software](https://www.capterra.be/directory/32744/sales-tracking/software)
- [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software)
- [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software)
- [Multi-channel e-commerce software](https://www.capterra.be/directory/31281/multi-channel-ecommerce/software)

## Alternatieven

1. [Zoho CRM](https://www.capterra.be/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
2. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1786 reviews)
3. [Typeform](https://www.capterra.be/software/137289/typeform) — 4.7/5 (971 reviews)
4. [Freshdesk](https://www.capterra.be/software/124981/freshdesk) — 4.5/5 (3460 reviews)
5. [Zendesk Suite](https://www.capterra.be/software/164283/zendesk) — 4.4/5 (4083 reviews)

## Reviews

### "Awesome Tool" — 5.0/5

> **Thomas** | *22 mei 2020* | Voedselproductie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I liked the ease of use and the statistical analysis
> 
> **Minpunten**: Make it easier to message 500 people at once.
> 
> Customer service was amazing\!

-----

### "We love Endear\!" — 5.0/5

> **Cristina** | *4 mei 2026* | Detailhandel | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: We love the customer support. We have had experiences in the past from other softwares where the support was not fast and with Endear our questions get answered right away.
> 
> **Minpunten**: I think the reporting could use more work. We would like to build companywide benchmarks and being able to pull in what exact segment is preforming the best would help us be able to do this.
> 
> Our overall experience with Endear is great. The team is there from start to finish from training our stores to make sure that they can use the platform to monthly calls to ensure we are up to date on new offerings, etc. we love working with them\!

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### "Endear is frustrating" — 2.0/5

> **Sophie** | *17 juni 2026* | Kleding en mode | Aanbevelingsscore: 0.0/10
> 
> **Pluspunten**: The filters for the client contacts, so you can sort by last contacted. This is helpful in knowing who I should contact first.
> 
> **Minpunten**: Sending messages. It doesn’t show that I’ve sent them right away, and sometimes my sent messages do not even count.
> 
> Not good. It’s very frustrated that it takes so long to load each page and that the messages I’ve sent are not even being recorded.

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### "User Friendly + Revolutionizing CRM\!" — 5.0/5

> **Alexandria** | *9 mei 2024* | Detailhandel | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Added level of personal touch for client outreach - allows for one to one contact, in an age of retail when companies are sending mass marketing from an automated feature.
> 
> **Minpunten**: Reporting is still tricky to figure out.
> 
> Excellent\! We've only been using it at a store level for a couple of months and it's already a game changer for us.

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### "My team loves it" — 4.0/5

> **Lauren** | *14 mei 2024* | Luxeartikelen en sieraden | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: It is so user friendly and easy to learn - especially if you use Shopify\!
> 
> **Minpunten**: Selecting products for stories in outreach.

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Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.capterra.be/software/187844/endear-outbound-retailing?page=2)

## Links

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