---
description: Ontdek de plus- en minpunten van Mint Service Desk en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mint Service Desk - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Servicedesk software](/directory/31027/service-desk/software) > [Mint Service Desk](/software/187044/mint-service-desk)

# Mint Service Desk

Canonical: https://www.capterra.be/software/187044/mint-service-desk

Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.be/software/187044/mint-service-desk?page=2)

> Zeer flexibel platform voor service desk en middelenbeheer met een gebruiksvriendelijke manier om met potentiële klanten te chatten.
> 
> Oordeel: score van **4.8/5** door 23 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Mint Service Desk?

Ontworpen voor bedrijven die op zoek zijn naar een oplossing die op locatie kan worden geïnstalleerd op hun eigen infrastructuur (bijv. private cloud).

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.8/5** | 23 Reviews |
| Gebruiksgemak | 4.9/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews |
| Functies | 4.7/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: OPGK RZESZOW
- **Locatie**: Rzeszów, Polen
- **Opgericht**: 2011

## Commerciële context

- **Beginprijs**: US$ 5,00
- **Prijsmodel**:  (Gratis proefversie)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal)
- **Ondersteunde talen**: Duits, Engels, Maleis, Pools, Spaans
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, België, Belize en 208 meer

## Functies

- Aanpasbare branding
- Activiteitendashboard
- Agent-interface
- Alerts/Escalation
- Analyse
- Assetcategorisering
- Assets volgen
- Barcode/Ticket Scanning
- Beheer van IT-assets
- Beheer van Service Level Agreements (SLA's)
- Beheer van supporttickets
- CMDB
- Communicatie via meerdere kanalen
- Configuratiebeheer
- Contract- en licentiebeheer
- Enquêtes en feedback
- Geautomatiseerde routing
- Incidentenbeheer
- Interactie bijhouden
- Kennisbankbeheer
- Klantendatabase
- Klantenondersteuning
- Macro's/reacties via sjablonen
- Onderzoeksbeheer
- Priorisering
- Probleembeheer
- Rapportage en analyse
- Rapportage en statistieken
- Rapportage van incidenten
- Status bijhouden
- Taakbeheer
- Third-Party Integrations
- Ticketbeheer
- Veranderingsbeheer
- Voorraadbeheer
- Waarschuwingen/Meldingen
- Wachtrijbeheer
- Zelfserviceportal
- Zoeken/filteren

## Integraties (5 in totaal)

- Lansweeper
- Microsoft Azure
- Microsoft Exchange
- OAuth
- baramundi Management Suite

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Servicedesk software](https://www.capterra.be/directory/31027/service-desk/software)

## Gerelateerde categorieën

- [Servicedesk software](https://www.capterra.be/directory/31027/service-desk/software)
- [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software)
- [IT-asset management software](https://www.capterra.be/directory/30077/it-asset-management/software)
- [Digital asset management software](https://www.capterra.be/directory/30203/digital-asset-management/software)
- [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software)

## Alternatieven

1. [ManageEngine Endpoint Central](https://www.capterra.be/software/170018/manageengine-desktop-central) — 4.6/5 (1681 reviews)
2. [Freshservice](https://www.capterra.be/software/132997/freshservice) — 4.5/5 (724 reviews)
3. [JIRA Service Management](https://www.capterra.be/software/138769/jira-service-management) — 4.5/5 (770 reviews)
4. [ServiceNow](https://www.capterra.be/software/152871/servicenow) — 4.5/5 (349 reviews)
5. [SysAid](https://www.capterra.be/software/107225/sysaid) — 4.5/5 (519 reviews)

## Reviews

### "Lot of Posibilities with out no cost surprises" — 5.0/5

> **Iván** | *29 april 2026* | Computersoftware | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: We migrated to Mint because the posibilities we can do with the SD. Not only for IT Tickets, we use it for purchasing, HR and Customer Service. So far we are not only using it, we are partnering with them.
> 
> **Minpunten**: They are constantly improving on features that make the user experience more easy. They have a focus On-Prem but "Cloud is coming"

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### "ITSM Software that doesn't kill your budget and time" — 5.0/5

> **Piotr** | *30 september 2021* | Computersoftware | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: - flexibility and ease to deploy in an organization
- available on-premise (what is very important in our organization)
- ITIL V4 certified
- scalable (ready for cloud architecture - it's dockerized)
> 
> **Minpunten**: - some UX improvements 
- calendar control should be changed
- lack of API documentation in free version (had to order Enteprise)

-----

### "Very good Asset Management tool" — 5.0/5

> **Geverifieerde reviewer** | *9 oktober 2020* | Financiële dienstverlening | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: I like that it has its own ticketing system integrated with it.
> 
> **Minpunten**: I wish they improve and modernize the user interface.

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### "Budget friendly. Great features. Built for those who actually work on SD platforms." — 5.0/5

> **Tomasz** | *30 juli 2025* | Nutsbedrijven | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Enteprise features for a very reasonable budget. If you don't want to spend tons of money - that's your choice. In addition, anytime we need a custom integration Mint Service Desk team is very helpful in that matter.
> 
> **Minpunten**: As any platform, process of implementation may take a while but it's mostly due to understanding your actual organisation needs. Luckily Mint team is very competent and they guide you through the process.
> 
> We migrated from a different platform due to their drastic pricing changes and we regret we haven't done it earlier. I strongly recommend Mint as the platform that is stable with great support (if needed).

-----

### "Easy to Use and Very Reliable" — 5.0/5

> **Frank** | *26 augustus 2025* | Bouw | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: What I like most about Mint Service Desk is how intuitive and user-friendly it is. The interface is clean, well-organized, and easy to navigate, which makes onboarding new users very smooth. It’s robust and a stable platform, so we rarely encounter issues or downtime.
> 
> **Minpunten**: None for the moment. You need to spend the proper time on the design and implementation in order to have a stable system.
> 
> Overall, my experience has been great. It’s simple, reliable, and does exactly what I need without complications.

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Pagina: 1 / 2\
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## Links

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