--- description: Ontdek de plus- en minpunten van Wonderflow en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wonderflow - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Feedback en review management software](/directory/31024/review-management/software) > [Wonderflow](/software/186741/wonderflow) # Wonderflow Canonical: https://www.capterra.be/software/186741/wonderflow > Wonderflow is een eenvoudige AI-gebaseerde oplossing om de meningen van klanten te analyseren en inzichten te krijgen in scores en beoordelingen. > > Oordeel: score van **4.0/5** door 5 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Wonderflow? Het richt zich op grote ondernemingen in Europa en de VS met een hoge consumentenbetrokkenheid (grote B2C en B2B2C). Het richt zich op de sectoren consumentenelektronica, cosmetica, verzekeringen, banden en logistiek. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.0/5** | 5 Reviews | | Gebruiksgemak | 4.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews | | Functies | 3.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Wonderflow ## Commerciële context - **Beginprijs**: US$ 30.000,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Albanië, Amerikaanse Maagdeneilanden, Andorra, Anguilla, Antigua en Barbuda, Aruba, Bahama’s, Barbados, Belarus, België, Belize, Bermuda, Bosnië en Herzegovina, Britse Maagdeneilanden, Bulgarije, Canada, Costa Rica, Cuba, Curaçao, Cyprus en 75 meer ## Functies - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Campagnebeheer - Communicatie via meerdere kanalen - Dashboard - Engagement bijhouden - Enquêtes en feedback - Feedbackbeheer - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Integratie van sociale media - Klantensegmenten - Rapportage en analyse - Reviewmelding - Reviews controleren - Sentimentanalyse - Tekstanalyse - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - Visuele analyse ## Integraties (7 in totaal) - Bazaarvoice - Dynamics 365 - Gmail - Instagram - Meta for Business - Twitter/X - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Feedback en review management software](https://www.capterra.be/directory/31024/review-management/software) ## Gerelateerde categorieën - [Feedback en review management software](https://www.capterra.be/directory/31024/review-management/software) - [Customer satisfaction software](https://www.capterra.be/directory/30541/customer-satisfaction/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software) - [NPS-software](https://www.capterra.be/directory/32075/nps/software) ## Alternatieven 1. [SurveyMonkey](https://www.capterra.be/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 2. [Trustpilot](https://www.capterra.be/software/169618/trustpilot) — 4.5/5 (1202 reviews) 3. [Broadly](https://www.capterra.be/software/161326/broadly-reviews) — 4.8/5 (336 reviews) 4. [Jotform](https://www.capterra.be/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) 5. [Weave](https://www.capterra.be/software/141842/weave) — 4.3/5 (668 reviews) ## Reviews ### "Wonderflow for Actionable insights" — 5.0/5 > **Cassandra** | *7 maart 2025* | Consumentengoederen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The simplicity to gather relevant and actionable insights from online reviews. I also like the ability to dig deeper and go easily to the direct quotes. > > **Minpunten**: I wish we could have open access to any SKU on Amazon without importing > > Great so far, we've had 6 months of experimenting with the basic functionality and now we've added the Wonder AI tool ----- ### "Time and money saver" — 5.0/5 > **Bart** | *4 augustus 2021* | Sport | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Wonderflow quickly analyses a lot of data and presents it in a very easy to understand way to big audiences, for any kind of product where R\&R is important, I think Wonderflow is a big benefit\! Wonderflow helps if you are just looking for high level analysis (pros and cons, sentiment, trends) but also if you want to dive a bit deeper into the details. Also nice is that Wonderflow is covering multiple languages and countries. It helped me mainly in analyzing a lot of ratings / reviews on different products and to put it in an easy to understand presentation for colleagues/stakeholders who are not that much into the topic. > > **Minpunten**: I honestly don't have anything that is negative about the tool so far. Especially if I have any feedback, the Wonderflow is quickly picking it up, getting back to me and sometimes even implementing improvements on a very short notice. ----- ### "Good Idea not well performing" — 2.0/5 > **Gioacchino** | *12 maart 2025* | Machinebouw | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: Scrape and analysis of data from different platforms > > **Minpunten**: Text analysis is not optimized it's fully of errors and wrong annotations/interpretation. There are low possibility to customize charts, you spend a lot of time to reach the information and create your own reports. > > Good for data that you gather, not user friendly for create reports, download data and it's not good in text interpretation. ----- ### "I suggest it. Never tried something similar" — 5.0/5 > **Alessio Vincenzo** | *29 maart 2021* | Computerhardware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The accuracy of Wonderflow's analysis is outstanding, and thanks to it we've improved our marketing campaigns ROI by almost 10%. We've seen the best results on open feedback, but I was glad it could integrate and analyze closed feedback too so that we could have a single platform to look at for data. Using Wonderflow helped us better understand how customers perceive us as a company, and how we want to position ourselves based on it > > **Minpunten**: All perfect, i can not want something more from perfection ----- ### "poor automatic / AI labelling and sentiment analysis" — 3.0/5 > **Alex** | *19 maart 2025* | Consumentenelektronica | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: easy to use and practical to have all reviews in one place. > > **Minpunten**: AI labeling and sentiment analysis work poorly. Very often, the labeling and sentiment of specific reviews is capture wrong. Sometimes opposite. This begs the question how reliable the high level summaries are. ## Links - [Bekijk op Capterra](https://www.capterra.be/software/186741/wonderflow) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens