--- description: Ontdek de plus- en minpunten van Zoho Assist en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Hulp op afstand software](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.be/software/181775/zoho-assist Pagina: 1 / 60\ Volgende: [Volgende pagina](https://www.capterra.be/software/181775/zoho-assist?page=2) > Zoho Assist biedt een eenvoudige en duidelijke gebruikersinterface om overal ter wereld verbinding te maken met externe computers. > > Oordeel: score van **4.7/5** door 1476 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zoho Assist? Outsourced IT- en MSP-ondersteuning, IT-ondersteuning, helpdesks voor klanten. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 1476 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: € 480,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Prijsinformatie**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbewaakte toegang - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Bulgaars, Chinees, Duits, Engels, Frans, Italiaans, Japans, Koreaans, Nederlands, Portugees, Spaans, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - Annotaties - Back-up en herstel - Beheer van problemen - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Chatten/messaging - Communicatie via meerdere kanalen - Controle en beheer op afstand - Dashboard - Desktop/Browser Sharing - Diagnostische hulpmiddelen - Enquêtes en feedback - Externe ondersteuning - HD-audio/-video - Live chatten - Mobiel scherm delen - Mobiele toegang - Onbeheerde toegang - Opnemen - Plannen - Probleemoplossing - Rapportage en analyse - Rapportage en statistieken - Real-Time Monitoring - Realtime chatten - Samenwerkingstools - Scherm delen - Scherm delen in realtime - Schermopname - Servercontrole - Sessies opnemen - Toegang en controle op afstand - Toegangsopties/machtigingen - Videochat - Videovergaderen - Voor MSP's - Zelfserviceportal ## Integraties (17 in totaal) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Hulp op afstand software](https://www.capterra.be/directory/30928/remote-support/software) ## Gerelateerde categorieën - [Hulp op afstand software](https://www.capterra.be/directory/30928/remote-support/software) - [Thuiswerksoftware](https://www.capterra.be/directory/31855/remote-work/software) - [Remote desktop software](https://www.capterra.be/directory/31955/remote-desktop/software) - [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software) - [MSP-software](https://www.capterra.be/directory/30921/msp/software) ## Alternatieven 1. [TeamViewer ONE](https://www.capterra.be/software/122252/teamviewer) — 4.6/5 (11636 reviews) 2. [Slack](https://www.capterra.be/software/135003/slack) — 4.7/5 (24185 reviews) 3. [AnyDesk](https://www.capterra.be/software/149595/anydesk) — 4.6/5 (1795 reviews) 4. [ISL Light](https://www.capterra.be/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [ScreenConnect](https://www.capterra.be/software/147830/ScreenConnect) — 4.7/5 (1901 reviews) ## Reviews ### "Great alternative to other well known solutions\!" — 5.0/5 > **Steven** | *21 september 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho Assist is straightforward and quick to deploy, which makes it very convenient when supporting clients. The interface is clean, sessions are stable, and unattended access is a real time saver. I also appreciate the fair pricing — it gives you all the key features you need without the heavy cost of bigger names in the market. For small companies or independent IT consultants, it’s definitely a strong and reliable option. > > **Minpunten**: Sometimes the app feels a bit messy because it shows features that are not included in your subscription, which can be confusing. It would be better if the interface was clearer about what is available based on the plan you are on. ----- ### "Zoho Assist trial has convinced me why so many IT solopreneurs use it" — 5.0/5 > **John** | *25 juli 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Very pleased with the ease of use (and installation) for both technician and client. Zoho reached out to me shortly after signing up for the trial to see how it was going (appreciate the proactive approach to customer support, despite not needing to call them...yet...during my trial period). Appreciate the ability to purchase remote support subscription separate from remote access subscription, which will allow me to control costs. > > **Minpunten**: While the initial installation of the Zoho Assist client is simple and straightforward, it is unclear whether software updates for clients are automatic or will require reinstallation/redeployment of the apps as new security and/or feature updates are released > > Evaluating Zoho Assist as a potential economical alternative to TeamViewer (I'm a former TeamViewer subscriber). I've moved to part-time employment as I 'ease into' retirement and continue to provide support and knowledge transfer for the engineer hired to backfill my role. Evaluating tools to support my desire to support non-profit and small business clients as a solopreneur to keep my brain active (and keep me from driving my family nuts in retirement). Had first considered AnyDesk, but discovered that their pricing now approaches that of TeamViewer. While providing similar features and functionality, Zoho Assist clearly wins the value-for-money analysis among the three for me and the features I value. I experienced no connection issues or bugs during my testing to date. I do need to research Zoho Assist client software update auto-deployment to fully understand the lift there. ----- ### "Good review" — 4.0/5 > **Junichi** | *6 juli 2026* | Voedselproductie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: What I liked most about Zoho Assist is its ease of use, reliable remote connection, and fast setup. It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration. Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and secure. The web-based interface is intuitive, and the overall performance is stable, helping reduce downtime and improve support response times. > > **Minpunten**: While Zoho Assist is a strong remote support solution, there are a few areas that could be improved. Occasionally, connection quality may decrease on slower internet connections, and some advanced features are limited to higher-tier plans. The user interface could also be more streamlined for first-time users, and file transfers can sometimes be slower when working with very large files. > > Overall, my experience with Zoho Assist has been very positive. It is a reliable and user-friendly remote support solution that makes it easy to connect to and troubleshoot devices quickly. The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues efficiently while minimizing downtime. It has become a valuable tool for providing fast and secure remote assistance. ----- ### "Quick to grab the $$$, way slower to fix the problems" — 3.0/5 > **Steven** | *30 juli 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: Ease of use whilst maintaining security. Talking new customers through the download process was fairly easy. > > **Minpunten**: Lack of followup or availability of support from a real person. I had questions that had been open for 19 months that were NEVER addressed or attempts were made via a chat tool when I stated that I spend desk time in a vehicle, so a call is the optimal way to get me > > Meh. As long as I dealt with Zoho’s challenges, it would reliably work within those constraints. Addressing issues never happened. Connecting to the right person by phone was a kludge. Their support was 12 or more hours ahead and when they reached out, it was so far out from the problem I was having it was irrelevant. The reach out was not like for like; if I call you, don’t send a text, chat or email. Call me back. Might not match your version of support, but if I called, I wanted a resolution on the phone, not weeks after when \[sensitive content hidden\] came back from vacation ----- ### "Easy to Use, Reliable Remote Support Tool" — 5.0/5 > **Will** | *26 mei 2026* | Groothandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho Assist is extremely easy to use, both for the technician and the end user. The setup process is quick, and joining a remote session is straightforward with minimal steps, which is ideal when supporting non‑technical users. The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools. Performance is reliable, with stable connections and good screen responsiveness. It also integrates well with other Zoho products, which helps streamline workflows. > > **Minpunten**: There are very few downsides overall, but at times the interface can feel slightly basic compared to some higher-end alternatives. Some advanced features are not as intuitive to locate initially, and there can occasionally be minor latency depending on the network connection. However, these issues are relatively minor and do not impact day-to-day use. > > Overall, Zoho Assist provides a dependable and user-friendly remote support solution. It strikes a good balance between simplicity and functionality, making it suitable for both IT professionals and less technical users. The platform allows quick access to remote machines, supports efficient troubleshooting, and reduces the time needed to resolve issues. It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key. ----- Pagina: 1 / 60\ Volgende: [Volgende pagina](https://www.capterra.be/software/181775/zoho-assist?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/181775/zoho-assist) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens