--- description: Ontdek de plus- en minpunten van Zoho Assist en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Thuiswerksoftware](/directory/31855/remote-work/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.be/software/181775/zoho-assist Pagina: 1 / 56\ Volgende: [Volgende pagina](https://www.capterra.be/software/181775/zoho-assist?page=2) > Zoho Assist biedt een eenvoudige en duidelijke gebruikersinterface om overal ter wereld verbinding te maken met externe computers. > > Oordeel: score van **4.7/5** door 1374 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zoho Assist? Outsourced IT- en MSP-ondersteuning, IT-ondersteuning, helpdesks voor klanten. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 1374 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: € 480,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Prijsinformatie**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbewaakte toegang - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Bulgaars, Chinees, Duits, Engels, Frans, Italiaans, Japans, Koreaans, Nederlands, Portugees, Spaans, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - Annotaties - Back-up en herstel - Beheer van problemen - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Chatten/messaging - Communicatie via meerdere kanalen - Controle en beheer op afstand - Dashboard - Desktop/Browser Sharing - Diagnostische hulpmiddelen - Enquêtes en feedback - Externe ondersteuning - HD-audio/-video - Live chatten - Mobiel scherm delen - Mobiele toegang - Onbeheerde toegang - Opnemen - Plannen - Probleemoplossing - Rapportage en analyse - Rapportage en statistieken - Real-Time Monitoring - Realtime chatten - Samenwerkingstools - Scherm delen - Scherm delen in realtime - Schermopname - Servercontrole - Sessies opnemen - Toegang en controle op afstand - Toegangsopties/machtigingen - Videochat - Videovergaderen - Voor MSP's - Zelfserviceportal ## Integraties (17 in totaal) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Thuiswerksoftware](https://www.capterra.be/directory/31855/remote-work/software) ## Gerelateerde categorieën - [Hulp op afstand software](https://www.capterra.be/directory/30928/remote-support/software) - [Thuiswerksoftware](https://www.capterra.be/directory/31855/remote-work/software) - [Remote desktop software](https://www.capterra.be/directory/31955/remote-desktop/software) - [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software) - [MSP-software](https://www.capterra.be/directory/30921/msp/software) ## Alternatieven 1. [ISL Light](https://www.capterra.be/software/146892/isl-light) — 4.7/5 (779 reviews) 2. [TeamViewer ONE](https://www.capterra.be/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.capterra.be/software/149595/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.capterra.be/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Iperius Remote](https://www.capterra.be/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Reviews ### "Great alternative to other well known solutions\!" — 5.0/5 > **Steven** | *21 september 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho Assist is straightforward and quick to deploy, which makes it very convenient when supporting clients. The interface is clean, sessions are stable, and unattended access is a real time saver. I also appreciate the fair pricing — it gives you all the key features you need without the heavy cost of bigger names in the market. For small companies or independent IT consultants, it’s definitely a strong and reliable option. > > **Minpunten**: Sometimes the app feels a bit messy because it shows features that are not included in your subscription, which can be confusing. It would be better if the interface was clearer about what is available based on the plan you are on. ----- ### "Affordable and Reliable Remote Support Tool for Small MSPs" — 5.0/5 > **Carlos** | *4 februari 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho Assist has been a solid remote support tool for my small MSP because it’s straightforward to deploy and doesn’t feel overly complicated like some enterprise platforms. I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical. The pricing is also very reasonable compared to other tools, especially for solo technicians or smaller IT businesses trying to grow without huge overhead. > > **Minpunten**: The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features. Some advanced automation or deeper MSP integrations require a bit of setup, and the documentation could be clearer for new users who are transitioning from other remote support tools. > > Overall, my experience has been positive. As someone running a small IT services business, I needed something reliable that didn’t break the budget, and Zoho Assist fits that role well. It’s easy to onboard clients, connections have been stable, and it gives me enough professional features like session recording and scripting without feeling overwhelming. It works well for both on-demand support and managing unattended systems. ----- ### "Reliable and Secure Remote Support Solution for Our Business" — 5.0/5 > **JUAN OSCAR** | *17 februari 2026* | Omroepen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho Assist has been a great addition to our business. The remote connections are secure, stable, and easy to manage. The unattended access feature works very well and has improved our efficiency. Setup was simple, and the pricing is fair for the value provided. Highly recommended for businesses needing reliable remote support. > > **Minpunten**: The initial setup of advanced features can take some time to fully understand, but once configured, the platform runs very well. > > Our overall experience with Zoho Assist has been very positive. We use it regularly to support clients and manage multiple systems remotely, and it has improved our operational efficiency. The connections are secure and stable, which gives us confidence when accessing sensitive systems. It has become an essential tool in our daily workflow, and it delivers good value for the price. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20 februari 2026* | Internet | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Minpunten**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "The Best Unattended Access Tool I’ve Used So Far" — 5.0/5 > **Juan Carlos** | *18 december 2025* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I like most about Software Assist is its ease of use and accessibility. The platform allows me to have all the equipment I need to provide service to clearly organized and always available, which makes day-to-day operations much more efficient. > > **Minpunten**: Sometimes it can be difficult to quickly find what I am looking for within the menus or configuration settings > > My experience with Zoho Assist has been excellent\!. It is the unattended access solution I have liked the most among all the tools I have tried, and I have tested several different options ----- Pagina: 1 / 56\ Volgende: [Volgende pagina](https://www.capterra.be/software/181775/zoho-assist?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/181775/zoho-assist) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens