--- description: Ontdek de plus- en minpunten van Reviewpro Reputation en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reviewpro Reputation - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Enquête software](/directory/30092/survey/software) > [Reviewpro Reputation](/software/181148/Reviewpro-Reputation) # Reviewpro Reputation Canonical: https://www.capterra.be/software/181148/Reviewpro-Reputation Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.be/software/181148/Reviewpro-Reputation?page=2) > Geïntegreerde tools en processen om je gasttevredenheid en omzet te verhogen. > > Oordeel: score van **4.0/5** door 6 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Reviewpro Reputation? Dit platform helpt klanten bij de overgang naar volledig geïntegreerde IT-systemen met een netwerk van platforms en oplossingen, zodat klanten zich kunnen concentreren op hun kerncompetenties, namelijk het bedienen van hun gasten. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.0/5** | 6 Reviews | | Gebruiksgemak | 3.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.7/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: A Shiji Group Brand - **Opgericht**: 1998 ## Commerciële context - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Indonesisch, Italiaans, Nederlands, Portugees, Russisch, Spaans, Thai, Turks - **Beschikbare landen**: Amerikaanse Maagdeneilanden, Andorra, Argentinië, Aruba, Australië, Bahama’s, Barbados, België, Brazilië, Cambodja, Canada, Chili, Colombia, Costa Rica, Dominica, Dominicaanse Republiek, Duitsland, Egypte, Filipijnen, Frankrijk en 42 meer ## Functies - Antwoordbeheer - Dashboard - Distributie via meerdere kanalen - Reviewmelding - Reviews controleren - Sentimentanalyse - Trefwoorden bijhouden ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) ## Categorie - [Enquête software](https://www.capterra.be/directory/30092/survey/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.be/directory/30092/survey/software) - [Feedback en review management software](https://www.capterra.be/directory/31024/review-management/software) - [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software) ## Alternatieven 1. [Trustpilot](https://www.capterra.be/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.capterra.be/software/152997/birdeye) — 4.7/5 (702 reviews) 3. [GiveMe5.ai](https://www.capterra.be/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 4. [Okendo](https://www.capterra.be/software/176189/okendo) — 4.9/5 (223 reviews) 5. [Swell](https://www.capterra.be/software/172802/swell) — 4.6/5 (355 reviews) ## Reviews ### "Great product to support your reputation" — 4.0/5 > **Geverifieerde reviewer** | *21 juni 2018* | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It is a great platform that allows better and clear understanding of what impacts are happening on our hotel and how we can manage these effectively to grow our business. The system provides some good and powerful analytics which allow for better decisions to be made. > > **Minpunten**: None\! all is good. Ever since using the platform it has been easy for us to manage our reviews and it is very clear as to where our opportunities are. ----- ### "ReviewPro forever" — 5.0/5 > **Teodora** | *6 februari 2023* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Il fatto di poter gestire 11 strutture da un unico dashboard è estremante utile. Si perde un sacco di tempo saltare da una piattaforma ad altra, logarti, autenticarti . Qui hai la possibilità di vedere tutto. Poi, è molto intuitivo e facile, e quando non si capisce qualcosa, l'assistenza è estremamente cortese e tempestiva > > **Minpunten**: Il fatto che non sono tutte le piattaforme visibile. La più grande perdita è stata Facebook. > > Con ReviewPro, hai il controllo totale della tua Brand Reputation, ti serve meno tempo per rispondere a TUTTE le recensioni ( utilizzando i template di risposta) in più hai la possibilità di utilizzate le lingue che ti servono. ----- ### "Don’t use it if you are a small hotel" — 1.0/5 > **Geverifieerde reviewer** | *29 oktober 2018* | Horeca | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Nothing. Probably it is good for a big hotels > > **Minpunten**: Very expensive, poor service. I had to pay for two years for something that it wasn’t usefull for my business ----- ### "ReviewPro - An Extensive Suite of Tools for Customer Feedback Surveys and Correspondence" — 4.0/5 > **Aaron** | *19 februari 2020* | Horeca | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The most helpful feature of ReviewPro was the ability to reply to guest surveys and comments online using preset templates, this saved our staff a tremendous amount of time in the busy season when surveys were piling up and we found it very convenient to use. The ReviewPro smartphone app was also very useful when working out of the office and tied very nicely to the web browser version. Again, this saved the staff time and allowed us to respond to our guests even when out and about. > > **Minpunten**: Our company was looking a more affordable provider for guest survey solutions; so we did transition to SurveyMonkey. However, ReviewPro does offer a lot of quality services for their price. ----- ### "Customer service is exceptional\!" — 5.0/5 > **andrea** | *23 mei 2022* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The very best thing about ReviewPro, aside from the functionality, is their customer service. Their team is willing to meet as many times as possible to ensure easy deployment, successful campaigns, and clear understanding. We hosted zoom meeting with ReviewPro reps in order to create customized surveys to capture strategic data and influence customer loyalty. The custom options that were available made the process positive and successful. We liked that we could incorporate all of our own branding credentials from logos to colors and even wording. > > **Minpunten**: The cost is high for small sized properties. The scale is not matched for privately owned small sized hotels and inns. > > Overall, the experience I had with ReviewPro was positive and successful. The success is mostly due to the great teamwork between the property and the ReviewPro representatives. They cared deeply about our goals and worked creatively to meet our needs. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.be/software/181148/Reviewpro-Reputation?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/181148/Reviewpro-Reputation) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens