--- description: Ontdek de plus- en minpunten van Viber en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Viber - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Customer engagement software](/directory/30906/customer-engagement/software) > [Viber](/software/180348/viber) # Viber Canonical: https://www.capterra.be/software/180348/viber Pagina: 1 / 164\ Volgende: [Volgende pagina](https://www.capterra.be/software/180348/viber?page=2) > Het is ideaal voor bedrijven van elke omvang en bestaat uit een tool voor klantenbinding die gebruikers opties voor merkontdekking binnen e-commerce biedt. > > Oordeel: score van **4.4/5** door 4060 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Viber? Lokale tool voor klantenbinding en communicatie waarmee kleine tot grote bedrijven internationale telefoongesprekken kunnen voeren, waarbij de merkzichtbaarheid wordt bevorderd met behulp van groepchats, videogesprekken, stickercontent en meer. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.4/5** | 4060 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Viber Media ## Commerciële context - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Luxemburg ## Functies - Communicatie via meerdere kanalen - Communicatiebeheer - Feedbackbeheer - Interactie bijhouden - Klantgeschiedenis - Live chatten - Personalisatie - Rapportage en analyse ## Integraties (2 in totaal) - Telegram - WhatsApp ## Ondersteuningsopties - Chatten ## Categorie - [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software) ## Gerelateerde categorieën - [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software) - [Customer communication management software](https://www.capterra.be/directory/31002/customer-communications-management/software) ## Alternatieven 1. [WhatsApp](https://www.capterra.be/software/180345/whatsapp) — 4.7/5 (16378 reviews) 2. [Telegram](https://www.capterra.be/software/180347/telegram) — 4.7/5 (6425 reviews) 3. [Text Request](https://www.capterra.be/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1787 reviews) 5. [Zendesk Suite](https://www.capterra.be/software/164283/zendesk) — 4.4/5 (4080 reviews) ## Reviews ### "A Reliable Messaging App with Room for Improvement" — 5.0/5 > **Hein Htet** | *16 april 2025* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: it is free application for all user, group and other small business use > > **Minpunten**: While the core messaging and calling features are useful, the app sometimes felt cluttered and not as intuitive compared to other messaging platforms. > > t’s a reliable platform for messaging and voice/video calls, especially when connecting with friends and family internationally. The end-to-end encryption adds a layer of security, which I appreciate. I also liked features like group chats, sticker packs, and the ability to make international calls to non-Viber numbers ----- ### "Viber - A brick that construct people life easy and comfortable" — 5.0/5 > **Soe Min** | *10 april 2025* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: 1) User-Friendly Interface - very easy to use 2) High-Quality Calls - Quite good quality in both audio and video calls. 3) Group Communication Tools - offer free for large group communication like company wide chat group for transportation management. > > **Minpunten**: 1) File Sharing Limitations - file size and storage duration 2) Automatic Media Saving - which can lead to burst storage consuming. You need to make some changes in settings to avoid unnecessary storage allocation. 3) Intrusive Ads - some advertisements are very disruptive. > > As a daily user of Viber, in both work and personal life, Viber is a very useful, free communication app for me. I always do face time with my family, friends and my girlfriend. Good quality calls make my life much better. Thanks Viber. ----- ### "Available to install almost everywhere, unavailable to connect sometimes." — 4.0/5 > **Ricardo** | *31 mei 2026* | Kunst en nijverheid | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: What I like most about Viber is the flexibility in terms of platform availability, and familiarity in terms of user interface. > > **Minpunten**: What I least like about Viber is the not so reliable connectivity. Call quality in particular can be spotty. > > My overall experience is fair. The messenger features and platform availability are actually nice but as I mentioned previously, the connectivity can be unreliable. ----- ### "Intrusive ads and obnoxious ringtones - NO GO" — 1.0/5 > **Art** | *8 maart 2026* | Biotechnologie | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: That you can edit messages indefinitely after sending them. The emoticons used to be nice until they imposed a new set of emoticons on you which are very generic and ugly, and to go to the old ones you have to go out of your way > > **Minpunten**: The ads on the Windows PC version at least are extremely intrusive. This alone makes this app unusable for me. Even worse is that the ringtone when somebody calls on Viber is very obnoxious and they didn't think to make this as a setting that you could turn on and off. Deleting the wave file doesn't help as the app just recreates it once it updates itself (again the user has no way to deny those auto updates which is once again rubbish software writing) > > Definitely not recommend it. Just use one of the many other free messaging apps that don't bombard your nervous system with ads \& obnoxious ringtones ----- ### "Easy and Reliable for Staying Connected" — 4.0/5 > **Shriya** | *27 maart 2026* | Bankwezen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Viber is great for staying connected with friends, family and colleagues especially internationally. I love its free messaging and calls, fun stickers and easy-to-use group chat features. The app works smoothly on both mobile and desktop. > > **Minpunten**: Sometimes Viber can feel a bit cluttered with too many notifications, and the call quality isn’t always consistent. Some features, like backup and media management, could be more straightforward. > > Overall, my experience with Viber has been positive. It’s reliable for messaging and calling, especially with friends and family abroad. While there are occasional issues with notifications or call quality it’s a convenient and easy-to-use app for staying connected. ----- Pagina: 1 / 164\ Volgende: [Volgende pagina](https://www.capterra.be/software/180348/viber?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/180348/viber) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens