--- description: Ontdek de plus- en minpunten van WhatsApp en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WhatsApp - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Customer communication management software](/directory/31002/customer-communications-management/software) > [WhatsApp](/software/180345/whatsapp) # WhatsApp Canonical: https://www.capterra.be/software/180345/whatsapp Pagina: 1 / 659\ Volgende: [Volgende pagina](https://www.capterra.be/software/180345/whatsapp?page=2) > Cloudgebaseerde oplossing die helpt bij communicatie met klanten door middel van zakelijke interacties, automatisering, berichten en meer. > > Oordeel: score van **4.7/5** door 16446 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt WhatsApp? Mobiele toepassing voor kleine bedrijven die snel en gemakkelijk met hun klanten willen communiceren. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 16446 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: WhatsApp - **Locatie**: Menlo Park, VS ## Commerciële context - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Activiteitendashboard - Audio-oproepen - Autoresponders - CRM - Chatten/messaging - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Interactie bijhouden - Mobiele toegang - Personalisatie - Samenwerkingstools - Third-Party Integrations - Videovergaderen - Zoeken/filteren ## Integraties (13 in totaal) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Chatten ## Categorie - [Customer communication management software](https://www.capterra.be/directory/31002/customer-communications-management/software) ## Gerelateerde categorieën - [Customer communication management software](https://www.capterra.be/directory/31002/customer-communications-management/software) - [Teamcommunicatie software](https://www.capterra.be/directory/31033/team-communication/software) - [Live chat software](https://www.capterra.be/directory/30797/live-chat/software) ## Alternatieven 1. [Slack](https://www.capterra.be/software/135003/slack) — 4.7/5 (24185 reviews) 2. [LiveChat](https://www.capterra.be/software/62194/livechat) — 4.6/5 (1727 reviews) 3. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1787 reviews) 4. [Text Request](https://www.capterra.be/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [Tidio](https://www.capterra.be/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "good software" — 4.0/5 > **seppe** | *11 mei 2026* | Industriële automatisering | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: I really appreciate the seamless end-to-end encryption which makes me feel secure about my privacy. The interface is incredibly intuitive and works smoothly even on slower internet connections. I also love the versatility of the desktop app, which allows me to stay connected and type much faster while I am working without needing to check my phone constantly. > > **Minpunten**: The main drawback for me is the lack of a proper 'sign out' option, which makes it hard to disconnect sometimes. I also find the file management system a bit messy, as media often clutters my phone gallery unless I manually disable it. Additionally, the limit on file sizes for high-quality video sharing can be frustrating when I need to send large documents or clips. > > Overall, WhatsApp is my go-to communication tool because almost everyone I know uses it, making it the most reliable way to stay in touch globally. While it has some minor flaws regarding customization and data storage, the consistent updates and high-quality voice and video calls make it an essential app for both my personal life and professional networking. ----- ### "A simple tool in everyone's pocket" — 5.0/5 > **Marco** | *28 augustus 2025* | Schoolleiding | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The personal version is free, so it is in (almost) everyone's pocket. That mean you have a chance to reach a huge number of people through this media. More over, it is crypted through and through, so your conversation stays yours. > > **Minpunten**: I wanted to use it to create distant courses, but I realised we had to use API to do so and we are not techies, so, I gave up (momentarily). > > I've been using it first to chat with family and friends. But then, I found out I could use it on our Facebook pages to have a better conversation with our learners. ----- ### "My Go To Messaging App" — 5.0/5 > **Harsh Vipul** | *19 juli 2026* | Grafisch ontwerp | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Very easy to use with a clean interface. It works well across devices, messaging is fast, and almost everyone I know already uses it, which makes communication simple. > > **Minpunten**: Occasionally I run into small bugs. Recently my chat view suddenly became zoomed in for no reason, but restarting the app fixed it. It doesn't happen often, but minor glitches like this can be a bit annoying. > > Overall, my experience with WhatsApp has been very positive. I use it every day, not just for personal chats but also to coordinate multiple teams and manage projects. It's reliable, easy to use, and has all the features I need. I recently noticed the WhatsApp Plus subscription and I'm planning to try it. The additional features look useful, and it seems like good value for the price. ----- ### "Whatsapp review" — 5.0/5 > **Ahmed** | *24 juni 2026* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I am using it daily easily to get in touch with my family and friends ..I feel so secure while using that platform because it's guaranting to you that your information will be always secured > > **Minpunten**: The size of the file is not large that's why any one can download it easily using any kind of phones > > I am very satisfied since I downloaded that app because it's always facilitating contacting all in easy ways ... ----- ### "Not safe with Whatsapp" — 2.0/5 > **Jessica** | *12 juli 2026* | Consumentendiensten | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: That it allowed me to mute it completely before I uninstalled the app completely. I didn't like anything literally > > **Minpunten**: I truly believe this is a platform to allow scammers and hackers and typical criminals to contact anyone even if they're blocked on regular calls as spam and it's a unsafe community and shouldn't be recognized for a business in my opinion ----- Pagina: 1 / 659\ Volgende: [Volgende pagina](https://www.capterra.be/software/180345/whatsapp?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/180345/whatsapp) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens