--- description: Ontdek de plus- en minpunten van AVOXI en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AVOXI - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [IVR-software](/directory/30231/ivr/software) > [AVOXI](/software/178939/avoxi-genius) # AVOXI Canonical: https://www.capterra.be/software/178939/avoxi-genius Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.be/software/178939/avoxi-genius?page=2) > Het effectieve, betaalbare en eenvoudig te gebruiken cloudgebaseerde callcenter: AVOXI Genius. Ontdek hoe gemakkelijk het kan zijn, door het 30 dagen zonder risico uit te proberen\! > > Oordeel: score van **4.8/5** door 59 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt AVOXI? 1\. Horeca en reizen 2. Gaming 3. Duurzame consumentengoederen 4. Online detailhandelaren 5. Financiële diensten 6. Gezondheidszorg 7. BPO (Business Process Outsourcing, uitbesteding van bedrijfsprocessen) ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 59 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: AVOXI - **Locatie**: Atlanta, VS - **Opgericht**: 2001 ## Commerciële context - **Beginprijs**: US$ 19,99 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Albanië, Amerikaanse Maagdeneilanden, Andorra, Anguilla, Antigua en Barbuda, Argentinië, Aruba, Australië, Bahama’s, Barbados, Belarus, Belize, Bermuda, Bolivia, Bosnië en Herzegovina, Brazilië, Britse Maagdeneilanden, Bulgarije, Canada, Chili en 85 meer ## Functies - Aanpasbare rapporten - Activiteitendashboard - Automated Attendant - Automatic call distribution (ACD) - Beheer van enquêtes/peilingen - Belgroepen - Beller-ID - Bellerprofielen - Bestandsoverdracht - CRM - Callcenterbeheer - Communicatiebeheer - Controle van oproepen - Dashboard - Geautomatiseerde routing - IVR - Integratie van computertelefonie - Invoer via telefoontoetsen - Meerdere scripts - Mobiele toegang - Op rollen gebaseerde toestemmingen - Opnemen - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepverdeling - PBX - Personeelsbeheer - Planning voor terugbellen - Rapportage en analyse - Rapportage en statistieken - SIP-trunking - Stemaanpassing - Third-Party Integrations - Virtuele extensies - VoIP - Voicemail - Waarschuwingen/Meldingen - Wachtrijbeheer ## Integraties (26 in totaal) - 3CX - ActiveCampaign - Asterisk - Bitrix24 - Dynamics 365 Business Central - Five9 - Freshdesk - Freshsales - Google Ads - Google Analytics 360 - Help Scout - HubSpot CRM - Intercom - Microsoft Teams - Nicereply ... en 11 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [IVR-software](https://www.capterra.be/directory/30231/ivr/software) ## Gerelateerde categorieën - [IVR-software](https://www.capterra.be/directory/30231/ivr/software) - [Call recording software](https://www.capterra.be/directory/30533/call-recording/software) - [Telefonie software](https://www.capterra.be/directory/30084/telephony/software) - [VoIP-software](https://www.capterra.be/directory/30940/voip/software) - [Cloud PBX-software](https://www.capterra.be/directory/31102/cloud-pbx/software) ## Alternatieven 1. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (916 reviews) 2. [VoIP.ms](https://www.capterra.be/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [CallHippo](https://www.capterra.be/software/159578/callhippo) — 4.4/5 (678 reviews) 4. [RingEX](https://www.capterra.be/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [3CX](https://www.capterra.be/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "Great Service" — 5.0/5 > **Eben Wikus** | *26 juni 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Avoxi Features are great, Implementing VoIP solutions without a headache, if you require assistance rest assured that Avoxi has your back 247. > > **Minpunten**: Avoxi partner portal is a bit outdated, but manageable > > Call Quality is top-notch, Customer Support is Superior. ----- ### "One stand solution for Call centres" — 5.0/5 > **Dhanalakshmi** | *8 april 2022* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: AVOXI is a very simple platform which is very easy to understand, configure settings and use it. The platform enables self-reliance and very less dependency on support team would require for configurations. Agent platform is also very simple to use. There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI :) > > **Minpunten**: There are no such features which I liked least about this software. > > Overall experience is WOW \& excellent. It has helped meeting our requirement to make calls to other countries residing in India. We assumed we may face network issues \& call quality issues in beginning but AVOXI proved it wrong. ----- ### "Fraudulent charging" — 1.0/5 > **Utku** | *16 mei 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: It seemed cheap at first. After months we see that this is the trap. > > **Minpunten**: Very low voice quality. Not stable operation (None of the calls were received for few days). Almost no support. (If you reach them from Linkedin, you may luckily receive some irritating replies) > > We paid for 4 months but could not event use the system successfully for one full day. When we asked for refund, they never replied and continued charging. We deleted our account and deleted our credit card details, they continued to charge by using cc records\! We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments. ----- ### "Avoxi is the best for this service on the market" — 5.0/5 > **Capucine** | *29 september 2020* | Bankwezen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: In comparison to other similar services existing on the market Avoxi defintely makes a difference on every level. The price and quality of communication are the real plus. The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good. > > **Minpunten**: For the use of our project this service is perfect, nothing seems negative about AVOXI to us > > Avoxi is making possible real time communication cross countries, with a specifically good quality of calls and very low costs. Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects. ----- ### "Great product\!" — 5.0/5 > **Tracy** | *15 december 2022* | Publiceren | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It was a perfect fit when we moved from our corporate office land lines to remote during the pandemic. > > **Minpunten**: I don’t have any issues so far. I like it better than my old phone service. > > Great\!\!\! ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.be/software/178939/avoxi-genius?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/178939/avoxi-genius) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens