EngageBay

Makkelijk in gebruik

Opmerkingen: Zeker een aanrader voor bedrijven om zelf aan de slag te gaan.

Pluspunten:

Een betaalbaar alternatief waar alle functies die je nodig hebt als marketeer inzitten. De hulp is uitstekend, als je vragen hebt dan krijg je binnen een minuut antwoord.

Minpunten:

Ik zou de landingspagina maker wat stakker willen zien. Nu kan nog wel eens dingen verschuiven omdat er geen magneet functie in zit waarmee het design in stand blijft.

Complete package for marketing tool

Pluspunten:

We received a complete software package consisting of at least forty diverse modules, which would have cost thousands of bucks. Due to this software, we have ended a profusion of subscriptions. We contacted support with a simple message and got a response nearly immediately.

Minpunten:

It costs a lot of money to buy more email space. Suppose there was a way to lower the cost of sending emails. Arranging a batch job to perform a sequence or automation at a predetermined time and day

Great Value and Service

Pluspunten:

It's developer-friendly - important when you want to customise something like a contact form or email. It's very easy to navigate and figure out. Support is great - very fast and helpful. It does so much for such a reasonable cost compared to competitors. Very stable and reliable.

Minpunten:

Some features are a little rough around the edges - reporting, for example. It would be great to see their reporting capabilities improved. At the moment I rely on exporting raw csv data and transforming that data before I can report on it.

Ok for small businesses, but doesn't have all the features we would like

Opmerkingen: Generally, we've not had a bad experience, but it hasn't been great either. The customer service is very good, you get quick answers to questions using the chat function, and they are very helpful behind the scenes. And the software is enough for what we need right now, but I think we'll outgrow it within a year, which will be frustrating! We're 4 months in and have had to upgrade twice, which gets expensive when it's for multiple users.

Pluspunten:

The contacts page is very good. The information is easy to enter, filter and search. Overall I'm very pleased with this section of Engagebay. Also, the social suite is great, we use it to post to various sites on a regular basis and it's easy to use.

Minpunten:

The call log page, because we don't make the calls through Engagebay, is very limited. It shows very little data and you can't sort or filter it at all. Disappointing. Also, the reports are very basic, you get some pretty graphs but you can't drill into the information for more details at all. So its usefulness is limited.

Engagebay has been a great solution for us

Opmerkingen: Engagebay has been great, especially the customer support.

Pluspunten:

Engagebay is far less expensive than Hubspot, but with most (if not all) the important features. This was very important for us as a small business. We use so many of the CRM functions, from creating marketing funnels, to email automations, tagging, tracking, appointment setting with our sales team, and many others.

Minpunten:

There are parts that are slightly clunky (like email sequences), but nothing too bad.