---
description: Ontdek de plus- en minpunten van Track en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Track - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Customer experience software](/directory/30671/customer-experience/software) > [Track](/software/175883/tracksale)

# Track

Canonical: https://www.capterra.be/software/175883/tracksale

> Tracking voor belangrijke NPS-statistieken om ervoor te zorgen dat klanten tevreden zijn.
> 
> Oordeel: score van **4.0/5** door 1 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.0/5** | 1 Reviews |
| Gebruiksgemak | 3.0/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 3.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 2.0/5 | Gebaseerd op alle reviews |
| Functies | 3.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 60% | (6/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Track
- **Locatie**: Belo Horizonte, Brazilië

## Commerciële context

- **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop)
- **Ondersteunde talen**: Engels, Portugees, Spaans
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antarctica, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus en 230 meer

## Functies

- Aanpasbare sjablonen
- Antwoordbeheer
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- CRM
- Campagnebeheer
- Communicatie via meerdere kanalen
- Dashboard
- Documenten opslaan
- Gegevensverzameling via meerdere kanalen
- Interactie bijhouden
- Klantenkaarten
- Loyaliteitsprogramma
- Mobiele toegang
- Offertes
- Rapportage en analyse
- Reviews controleren
- Segmentering
- Sentimentanalyse
- Tekstanalyse
- Toezicht houden op klachten
- Trendanalyse

## Ondersteuningsopties

- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software)

## Gerelateerde categorieën

- [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software)
- [Customer loyalty software](https://www.capterra.be/directory/10031/customer-loyalty/software)
- [Customer satisfaction software](https://www.capterra.be/directory/30541/customer-satisfaction/software)
- [Feedback en review management software](https://www.capterra.be/directory/31024/review-management/software)
- [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software)

## Alternatieven

1. [Zoho CRM](https://www.capterra.be/software/155928/zoho-crm) — 4.3/5 (6967 reviews)
2. [Thryv](https://www.capterra.be/software/156926/thryv) — 4.2/5 (505 reviews)
3. [Efficy CRM](https://www.capterra.be/software/149894/efficy-crm) — 4.0/5 (90 reviews)
4. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1755 reviews)
5. [EngageBay CRM](https://www.capterra.be/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "A survey tool to research customers NPS & Employee NPS" — 4.0/5

> **Geverifieerde reviewer** | *30 maart 2020* | Internet | Aanbevelingsscore: 6.0/10
> 
> **Pluspunten**: Easy step-by-step survey setup and customizable answer templates, with an omnichannel survey sender (ranging from Whatsapp to the traditional E-mail)
> 
> **Minpunten**: The tool did not received new features or substantial updates since 2018, and searching the survey database beeing a very annoying thing to do (it looks like a big excel spreadsheet).
> 
> It is a reliable, but expensive, program to setup and send surveys.

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/175883/tracksale)

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