--- description: Ontdek de plus- en minpunten van SurveySparrow en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveySparrow - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Enquête software](/directory/30092/survey/software) > [SurveySparrow](/software/168823/surveysparrow) # SurveySparrow Canonical: https://www.capterra.be/software/168823/surveysparrow Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.be/software/168823/surveysparrow?page=2) > Met de chat-achtige enquêtes zet je enquêtes om in gesprekken. Hou beter contact met je klanten en medewerkers. > > Oordeel: score van **4.4/5** door 121 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt SurveySparrow? De oplossing helpt bedrijven van elke omvang om betere beslissingen te nemen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.4/5** | 121 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SurveySparrow - **Locatie**: Palo Alto, VS - **Opgericht**: 2017 ## Commerciële context - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Baskisch, Bulgaars, Catalaans, Chinees, Chinees, Deens, Duits, Engels, Estisch, Fins, Frans, Galicisch, Grieks, Hebreeuws, Hindi, Hongaars, IJslands, Iers, Indonesisch, Italiaans, Japans, Kazachs, Koreaans, Kroatisch, Lets, Litouws, Maleis, Nederlands, Noors, Oekraïens, Pools, Portugees, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - Aanpasbare sjablonen - Aanpasbare vragen - Activiteitendashboard - Beheer van functioneringsgesprekken - Beheer van klantervaringen - Beheer van negatieve feedback - CES-enquêtestructuur - CSAT-enquêtestructuur - Communicatie via meerdere kanalen - Dashboard - Distributie via meerdere kanalen - E-mailbeheer - E-mailmarketing - Engagement bijhouden - Enquêtes en feedback - Enquêtes opstellen - Feedbackbeheer - Formulieren maken en ontwerpen - Gegevens importeren en exporteren - Gegevensbeveiliging - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Integratie van sociale media - Klantensegmenten - Klantgeschiedenis - Massa-sms - NPS-enquêtestructuur - Offline antwoorden verzamelen - Prestatiebeheer - Prestatiemeetwaarden - Proces- en workflowautomatisering - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Sentimentanalyse - Sjabloonbeheer - Slepen en neerzetten - Sms-berichten - Tekstanalyse - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - Visuele analyse - Voor de gezondheidszorg - Voortgang bijhouden - Voorwaardelijke logica - Vraagstructuren - Vragenbibliotheek - Waarschuwingen/Meldingen - Werknemersdatabase ... en 10 meer functies ## Integraties (11 in totaal) - BHN Rewards - Freshdesk - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Mailchimp - WordPress - Zapier - Zendesk Suite - Zenkit ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Enquête software](https://www.capterra.be/directory/30092/survey/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.be/directory/30092/survey/software) - [Marktonderzoek software](https://www.capterra.be/directory/10041/market-research/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [Customer satisfaction software](https://www.capterra.be/directory/30541/customer-satisfaction/software) - [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software) ## Alternatieven 1. [Typeform](https://www.capterra.be/software/137289/typeform) — 4.7/5 (954 reviews) 2. [SurveyLegend](https://www.capterra.be/software/156752/surveylegend) — 4.6/5 (964 reviews) 3. [SurveyMonkey](https://www.capterra.be/software/32728/surveymonkey) — 4.6/5 (10447 reviews) 4. [Jotform](https://www.capterra.be/software/158456/jotform-4-0) — 4.7/5 (2869 reviews) 5. [Connecteam](https://www.capterra.be/software/153140/connecteam) — 4.6/5 (5150 reviews) ## Reviews ### "SurveySparrow" — 5.0/5 > **Romaric** | *29 november 2022* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Survey sparrow is the best survey builder I know so far. The developers are innovating the overall user-feedback building experience and that's amazing.The conditional logic feature in survey sparrow is far way more advanced than those in alternative tools I've used so far. It's damn too smart and sounds rather too conversational and friendly.With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion rates for whatever purpose the form was built for.I like to start my surveys with a warm message, that makes the reader feel important and increases the overall interaction and engagement rates.then; I enjoy giving users multiple options as this keeps them more focused on providing just simple answers than putting them to work (thinking).The logic condition helps me to assign a suitable option to each question asked. This creates a specific condition that will trigger a particular answer or option for multiple choice and all the questions in general.The survey sparrow form builder is very neat and there are even tons of pre-built templates available. These templates are suitable for beginners and can help to save some time too.The analytic \& reporting parts of the tool also work well and provide in-depth data on how users interact with my forms and this helps me to know how good or bad the form is doing. > > **Minpunten**: The cost for this plugin is quickly expensive and I must say, it's not suitable for most start-ups and individual businesses. It would be great if the company makes little adjustments to the spring options or even add custom-pricing options to the tool which will enable each user to only pay for a certain amount of features they want. > > Survey Sparrow is my \#1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my needs. It's easy to work with and has a lot of advanced customizable options that are very great for user experience feedback. ----- ### "SurveySparrow is your best partner in making any survey." — 5.0/5 > **Mohammad** | *17 maart 2023* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Dashboards on this platform are great. Using the skip questions tool is great as well for email surveys where there is more coverage to more users. > > **Minpunten**: You might need sometime to find your way with SurveySparrow unlike other applications. > > One of the best that I have used on a person and on an organizational level. It really adds a great value to my work, manages received data in a wonderful manner. ----- ### "Great for limited amounts of data" — 3.0/5 > **Sarah** | *16 februari 2024* | Musea en instituten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public. > > **Minpunten**: The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports. ----- ### "Data that works" — 5.0/5 > **Paulina** | *13 maart 2024* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Accessibility, ease of use and accuracy. I like the abiloty to personify the questions. > > **Minpunten**: I dont have something i disliked. It was easy to export and read the data. > > Great costumer satisfaction indicator, excellent for new client inquiries ----- ### "SaaS Company utilizing Survey Sparrow" — 5.0/5 > **Chris** | *16 februari 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: You really can build quite a bit, and the descriptions of the types of questions is great\! > > **Minpunten**: It can be challenging sometimes to upload contacts/clean uploaded contacts. Also, I don't like how you cannot schedule a follow up reminder after sending, as you have to do a new send. However, we now just use the link and send it from our HubSpot account. > > I would give our experience a 9/10. The functionality outweighs my cons list. ----- Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.be/software/168823/surveysparrow?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/168823/surveysparrow) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens