--- description: Ontdek de plus- en minpunten van Zadarma en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zadarma - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Zakelijke telefoonsystemen](/directory/31101/business-phone-systems/software) > [Zadarma](/software/166095/zadarma) # Zadarma Canonical: https://www.capterra.be/software/166095/zadarma Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.be/software/166095/zadarma?page=2) > Een nieuwe generatie VoIP voor je bedrijf, met virtuele telefoonnummers, cloud PBX en nog veel meer. Bespaar tot 90% op je telefoonrekening\! > > Oordeel: score van **3.7/5** door 64 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zadarma? Particulieren, het MKB, grote ondernemingen ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **3.7/5** | 64 Reviews | | Gebruiksgemak | 3.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.6/5 | Gebaseerd op alle reviews | | Functies | 3.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 60% | (6/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zadarma - **Locatie**: Bourgas, Bulgarije - **Opgericht**: 2006 ## Commerciële context - **Beginprijs**: US$ 0,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Oekraïens, Pools, Russisch, Spaans - **Beschikbare landen**: Australië, Brazilië, Bulgarije, Canada, Duitsland, Frankrijk, Ierland, Israël, Japan, Mexico, Nederland, Nieuw-Zeeland, Spanje, Verenigd Koninkrijk, Verenigde Staten, Zwitserland ## Functies - Audio/Video Conferencing - Automatic call distribution (ACD) - Automatische nummerkiezer - Beheer van verkooppipeline - Belgroepen - Beller-ID - CRM - Callcenterbeheer - Communicatiebeheer - Contactenbeheer - Controle van oproepen - Conversies bijhouden - Dashboard - E-mailbeheer - Gegevens importeren en exporteren - IVR - Integratie van computertelefonie - Leadkwalificatie - Leads beheren - Mobiele toegang - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepscripts - PBX - Rapportage en analyse - Rapportage en statistieken - SIP-trunking - Taakbeheer - Third-Party Integrations - Vergaderen - Virtuele extensies - VoIP - Voicemail - Waarschuwingen/Meldingen - Wachtrijbeheer - Workflowbeheer ## Integraties (12 in totaal) - Bitrix24 - HubSpot CRM - Kommo - MS Dynamics - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Telegram - Zendesk Suite - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Zakelijke telefoonsystemen](https://www.capterra.be/directory/31101/business-phone-systems/software) ## Gerelateerde categorieën - [Zakelijke telefoonsystemen](https://www.capterra.be/directory/31101/business-phone-systems/software) - [Telefonie software](https://www.capterra.be/directory/30084/telephony/software) - [Cloud PBX-software](https://www.capterra.be/directory/31102/cloud-pbx/software) - [Call center software](https://www.capterra.be/directory/30007/call-center/software) - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) ## Alternatieven 1. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (916 reviews) 2. [VoIP.ms](https://www.capterra.be/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [RingEX](https://www.capterra.be/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 4. [CallHippo](https://www.capterra.be/software/159578/callhippo) — 4.4/5 (676 reviews) 5. [3CX](https://www.capterra.be/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "The best page for voip services and international number" — 5.0/5 > **Jhon Jaiver** | *1 april 2022* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: They have a very easy-to-use platform, the number purchase sections are very intuitive and they complement with tutorials to be able to connect everything with your phone, it allows you to redirect calls and have your phone number in the United States among other countries very easily. > > **Minpunten**: I did not find any, it is very complete, perhaps you can expand the business to other services that are related to numbers and calls > > Best of all, buy my number in the United States with a few steps and receive calls on my conventional phone is the best experience, to make calls also through voip applications you can use your conventional phone for everything. ----- ### "Good long-term choice for international-facing companies" — 5.0/5 > **Geverifieerde reviewer** | *20 maart 2026* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Local numbers in different countries made a real difference in how clients perceive us. Inbound call volume increased because people are more comfortable dialing a familiar number. Routing those calls to a central team works smoothly, regardless of where staff are physically located. Outbound calls are reasonably priced, and call quality has been consistent even when staff work remotely or travel frequently. > > **Minpunten**: Understanding which destinations are included in bundled minutes versus billed separately takes attention. We had a few surprises early on before we learned to check call reports more carefully. > > We run a service business with clients in several countries, and we chose Zadarma mainly for international numbers. Over time, we expanded our use to almost all phone-related communication. ----- ### "Incompetent and Unprofessional Service" — 1.0/5 > **Yevhen** | *26 augustus 2025* | Internet | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Easy to register, but everything else is a disappointment. Maybe the pricing looks attractive at first glance. > > **Minpunten**: – Extremely slow support — replies only every two days. – Ridiculous verification process, documents constantly rejected for no reason. – Unprofessional and unreliable, impossible to use for business. – Wasted over a week just to verify one phone number. – Overall incompetence and lack of responsibility. > > We’ve had a terrible experience with ZADARMA. Since August 21, 2025, we’ve been trying to verify just one phone number. We submitted all company data, an employee photo with passport and date, and every requested document. After a week, nothing happened. Our documents were rejected because the date “no longer matched”—but that’s only because support replies once every two days\! By the time they review, the date is outdated again. Slow, incompetent, and not reliable for business. Avoid ZADARMA. ----- ### "Helpful support" — 5.0/5 > **Geverifieerde reviewer** | *5 maart 2026* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Call quality is good. IVR and routing work as expected. Weise business hr vociemail to email and call recording adding new user is quick and does not required extra set upit works fine for both office and remote staff.we contacted support during rthe firt setup they replied clearly and help us solve the issue with out long back and forth. After that we did not need much assitance. > > **Minpunten**: The admin panel as many setting soit take some time to understand we everything is it works well but it not very modern > > We have been using zadarma for our business call for a while now.it replace a max of forwarding and mobile phones so far it's been stable ----- ### "Simple system that helped us organized out calls" — 5.0/5 > **Geverifieerde reviewer** | *11 maart 2026* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Call quality, stable IVR and routing work as expected. We use business hours, voicemail to email, and call recording. It's helpful that the team can answer from laptops or mobile phones. Adding users or numbers is quick and does not interrupt anything. > > **Minpunten**: Setup takes time. There are many settings, and if you rush, you can mis configure call flow. Other than that it has been ha great experience. > > We've been using Zadarma for over a year. At first we needed one number, but later moved most of our calls there. Now it's our main phone system. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.be/software/166095/zadarma?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/166095/zadarma) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens