--- description: Ontdek de plus- en minpunten van Medallia Concierge en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Medallia Concierge - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [SMS-marketing software](/directory/30842/sms-marketing/software) > [Medallia Concierge](/software/161921/zingle) # Medallia Concierge Canonical: https://www.capterra.be/software/161921/zingle Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.be/software/161921/zingle?page=2) > AI-gestuurde sms-berichten voor het MKB en grote ondernemingen. Zingle helpt bedrijven authentiek te communiceren voor een betere ervaring. > > Oordeel: score van **4.5/5** door 117 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Medallia Concierge? Zingle biedt een ongekende verbinding met gasten, leden en klanten voor bedrijven in het MKB en ondernemingen in verschillende sectoren, waaronder horeca, eten en drinken, gezondheid, fitness en detailhandel. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.5/5** | 117 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Medallia - **Locatie**: San Francisco, VS - **Opgericht**: 2001 ## Commerciële context - **Beginprijs**: US$ 179,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare sjablonen - Beheer van enquêtes/peilingen - Beheer van negatieve feedback - CRM - Chatten/messaging - Communicatie via meerdere kanalen - Contactenbeheer - Dashboard - Doelgroeptargeting - Doorgave menselijke medewerker - Engagement bijhouden - Geautomatiseerde antwoorden - Gegevensverzameling via meerdere kanalen - Geplande berichtgeving - Inboxbeheer - Live chatten - Massa-sms - Messaging in twee richtingen - Mobiele coupons - Personalisatie - Personalisatie van berichten - Rapportage en analyse - Sjabloonbeheer - Tekstanalyse - Third-Party Integrations - Voor meerdere talen ## Integraties (1 in totaal) - Meta for Business ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [SMS-marketing software](https://www.capterra.be/directory/30842/sms-marketing/software) ## Gerelateerde categorieën - [SMS-marketing software](https://www.capterra.be/directory/30842/sms-marketing/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [Conversationele marketing software](https://www.capterra.be/directory/31562/conversational-marketing-platform/software) - [Customer communication management software](https://www.capterra.be/directory/31002/customer-communications-management/software) - [Cloud communicatie platform software](https://www.capterra.be/directory/31362/cloud-communication-platform/software) ## Alternatieven 1. [Birdeye](https://www.capterra.be/software/152997/birdeye) — 4.7/5 (703 reviews) 2. [Intercom](https://www.capterra.be/software/134347/intercom) — 4.5/5 (1132 reviews) 3. [Quiq](https://www.capterra.be/software/166780/quiq-messaging) — 4.5/5 (37 reviews) 4. [Infobip](https://www.capterra.be/software/127997/infobip) — 4.6/5 (14 reviews) 5. [Kangaroo](https://www.capterra.be/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) ## Reviews ### "We find this software to be of great service to our customers." — 5.0/5 > **Tim** | *1 februari 2018* | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Customers can contact us anytime without having to wait around and when it's convenient to them it take the pressure off our staff as they don't have to deal with customers waiting in line Customers can send us pictures of what the require so we don't have to guess > > **Minpunten**: Having to pay extra for more users, we are a multi-branch business and having to pay extra for more users is a downfall > > Being able to deliver excellent customer service when our customers need it ----- ### "Always helpful" — 5.0/5 > **Geverifieerde reviewer** | *12 februari 2019* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: In house messaging was a breeze\!\!\! With just typing in new messages with the word in it allowed me to message all our in house guest at one time\! > > **Minpunten**: There was nothing I didn’t like\! The program was very easy > > My company was trying to send Zingles to all in house guests to let them know about events and promotions. I wasn’t sure how to do this. It took one chat with Zingle and I knew how to do this\! It was that easy\! Thank you for making it so simple\!\!\! ----- ### "Signed up, paid, and they never even onboarded us. Just kept charging our credit card,and ignored us" — 1.0/5 > **Michael** | *20 september 2022* | Gezondheid, wellness en fitness | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: We never actually used it because they never onboarded us. They were supposed to do some some custom programming. They just ignored us. Emails to the sales person and custom service were ignored. The only contact was from bookkeeping when we had to cancel the card they were charging because of some unrelated fraud activity. > > **Minpunten**: We never actually used it because they never onboarded us. They were supposed to do some some custom programming. They just ignored us. Emails to the sales person and custom service were ignored. The only contact was from bookkeeping when we had to cancel the card they were charging because of some unrelated fraud activity. > > One of the worst customer service experiences in my 35 years of business ----- ### "Satisfaction" — 5.0/5 > **Geverifieerde reviewer** | *12 februari 2019* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is all we need to text, follow our clients request. Very easy to manage. > > **Minpunten**: Cant send a large text in 2 or 3 messages automatically. > > Overall it is the best software I have used for texting, managing clients request and fast service\! ----- ### "Love Zingle\!" — 5.0/5 > **Taylor** | *12 februari 2019* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I just started using Zingle with my new company 2 months ago and since day 1 I thought it was SO easy to learn\! I've found that texting prospected clients gets a much better response than calling. So easy to add people and like the alerts when they text back\! > > **Minpunten**: So far I really have nothing negative to say about Zingle. So easy, I even downloaded it on my phone so I can text clients when I am out meeting them at properties. ----- Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.be/software/161921/zingle?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/161921/zingle) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens