--- description: Ontdek de plus- en minpunten van Broadly en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Broadly - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Reputatiemanagement software](/directory/30750/reputation-management/software) > [Broadly](/software/161326/broadly-reviews) # Broadly Canonical: https://www.capterra.be/software/161326/broadly-reviews Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.capterra.be/software/161326/broadly-reviews?page=2) > Broadly is een platform voor het genereren van beoordelingen dat lokale bedrijven helpt positieve online beoordelingen te verkrijgen en tegelijkertijd hun reputatie te beschermen. > > Oordeel: score van **4.8/5** door 336 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Broadly? Plaatselijke bedrijven. Sectoren omvatten: Dierengerelateerde diensten, automotive, zakelijke en professionele dienstverlening, bouwsector, tandheelkundig en medisch, woninggerelateerde diensten, gezondheid en schoonheid, en de horeca. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 336 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Broadly - **Locatie**: Oakland, VS ## Commerciële context - **Beginprijs**: US$ 249,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500 - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Aanpasbare branding - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van negatieve feedback - CRM - Campagnebeheer - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Dashboard - E-mailbeheer - Enquêtes en feedback - Feedbackbeheer - Gegevensverzameling via meerdere kanalen - Interactie bijhouden - Klantgeschiedenis - Maatschappelijk delen - Mobiele betalingen - Rapportage en analyse - Rapportage en statistieken - Reviewaanvraag - Reviewmelding - Reviews controleren - SEO-beheer - Sentimentanalyse - Sms-berichten - Third-Party Integrations - Trendanalyse ## Integraties (5 in totaal) - Constant Contact - Mailchimp - QuickBooks Online Advanced - Shopify - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning ## Categorie - [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software) ## Gerelateerde categorieën - [Reputatiemanagement software](https://www.capterra.be/directory/30750/reputation-management/software) - [Customer satisfaction software](https://www.capterra.be/directory/30541/customer-satisfaction/software) - [Feedback en review management software](https://www.capterra.be/directory/31024/review-management/software) - [Betalingsverwerkingssoftware](https://www.capterra.be/directory/30232/payment-processing/software) - [Customer communication management software](https://www.capterra.be/directory/31002/customer-communications-management/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1754 reviews) 2. [SurveyMonkey](https://www.capterra.be/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 3. [Trustpilot](https://www.capterra.be/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Weave](https://www.capterra.be/software/141842/weave) — 4.3/5 (668 reviews) 5. [Jotform](https://www.capterra.be/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) ## Reviews ### "Great for driving reviews\!" — 4.0/5 > **Jackie** | *25 oktober 2022* | Landbouw | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The ease it provides the customer to leave us a good review - and the way it "redirects" an occasional negative experience so that we can address it. > > **Minpunten**: The delivery of the website "chat bot" messages, the website "Contact Us" form or email via the website, and "text messages" that come from I dont know where - all coming in via the Broadly app. > > Overall very good. They are responsive to problems when I have one and (try to) work with my business software management program on integration glitches. ----- ### "Broadly Review Services" — 5.0/5 > **Shawna** | *25 oktober 2022* | Juridische dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like that this software can automatically send out the review requests and catch negative experiences, so they can be handled behind the scenes. I like most that we can use the software to text with out clients, and have multiple ways of communicating. I like that we can get google leads with the broadly app, so people can message us directly and help gain business. > > **Minpunten**: We chose to turn the live chat off of our website, for it slowed down our website speed. Also, when clients send pictures back to us in the text message they turn out very very blurry I wish they would come back clear. I wish we were able to hold templates in the app to just add onto chats, for we will use the service to remind clients about appointments, or hearings, etc. It would be easier to be able to save templates. > > Our experience with Broadly has been very well. We've obtained so many reviews to our business' that are positive. We're been able to have more direct communication with our clients via text. ----- ### "They will not cancel my account" — 1.0/5 > **pat** | *17 mei 2025* | Evenementenbureaus | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: They would never call me back about my account just kept trying to take money on my credit card. > > **Minpunten**: I finally cancelled for them to CONTINUE trying to charge my card again as of today. > > Horrible experience. I ask them to call me - no call- finally after I have tried cancelling for the 10th time they call me.. I tell her PLEASE Cancel my account then they tried taking money out again today. ----- ### "The best thing you could ever do for your business" — 5.0/5 > **Brad** | *31 oktober 2022* | Maatschappelijk werk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The Broadly software makes customer experience management and review generation surprisingly easy. I challenge every new employee on their first day at my company to try and leave us a review and more than 80% of my employees simply can't do it without help. Broadly has made leaving a review incredibly easy while also creating a 1 stop shop for managing all of our interactive social media platforms. > > **Minpunten**: Using the software for multiple entities can be a bit frustrating at first, but Broadly has improved their app leaps and bounds already, and I know there is even more ease of use to come\! ----- ### "Great Product and Service" — 5.0/5 > **Carol** | *1 november 2022* | Gezondheid, wellness en fitness | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We have been using Broadly and we love the way we get our office reviews. It is simple, clear and is well set up. Our patients get the requests and a few reminders (the perfect amount not to few and not to many) and we gain insight into how we are doing. I also love the fact that we can get reviews on several platforms. > > **Minpunten**: What we like least is the fact that it is only for reviews. It is not a reminder system for the patients that they have upcoming appointments. It also would be nice if it would integrate to Eaglesoft and let the patient schedule their appointments on our open spaces. ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.capterra.be/software/161326/broadly-reviews?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/161326/broadly-reviews) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens