--- description: Ontdek de plus- en minpunten van Guesty en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Channel management software](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.be/software/159377/guesty Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.capterra.be/software/159377/guesty?page=2) > Guesty is het alles-in-één-platform voor het automatiseren en optimaliseren van elk aspect van de bedrijfsvoering van de horeca. > > Oordeel: score van **4.4/5** door 485 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Guesty? De technologie stelt horecagelegenheden van elke omvang in staat om meer te doen dan alleen het beheren van hun eigendommen, de technologie helpt hen om elk aspect van hun bedrijfsvoering te optimaliseren en te automatiseren. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.4/5** | 485 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Guesty - **Locatie**: Walnut, VS - **Opgericht**: 2014 ## Commerciële context - **Beginprijs**: US$ 23,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Italiaans, Japans, Pools, Portugees, Spaans - **Beschikbare landen**: Albanië, Amerikaanse Maagdeneilanden, Andorra, Antigua en Barbuda, Argentinië, Aruba, Australië, Bahama’s, Barbados, België, Belize, Bermuda, Brazilië, Britse Maagdeneilanden, Bulgarije, Canada, Chili, Colombia, Costa Rica, Cuba en 85 meer ## Functies - Activiteitendashboard - Administratie - Beheer van bezettingsgraad - Beheer van gastervaringen - Beheer van meerdere kanalen - Belastingbeheer - Betalingen verwerken - CRM - Campagnebeheer - Communicatiebeheer - Contactenbeheer - Crediteuren - Debiteuren - Distributie via meerdere kanalen - Documentbeheer - Dynamische prijzen - Factureren - GDS/OTA-integratie - Groepsreserveringen - Herinneringen - Huishoudbeheer - Huurders volgen - In- en uitchecken van gasten - Inkomstenbeheer - Inventarisatie - Kalenderbeheer - Kanaalanalytics - Kanaalbeheer - Klantenondersteuning - Leads beheren - Notities bij reserveringen - Onderhoudsbeheer - Online betalingen - Online reserveren - Online reserveringen - Orderbeheer - Partnerbeheer - Partnerportal - Personeelsbeheer - Pipelinebeheer - Portefeuillebeheer - Prestatiemeetwaarden - Rapportage en analyse - Rapportage en statistieken - Reserveringenbeheer - Reserveringsbeheer - Third-Party Integrations - Vastgoedbeheer - Vastgoeddatabase - Verkooppunt ... en 12 meer functies ## Integraties (44 in totaal) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... en 29 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Channel management software](https://www.capterra.be/directory/30678/channel-management/software) ## Gerelateerde categorieën - [Reserveringssysteem vakantiehuizen](https://www.capterra.be/directory/30616/vacation-rental/software) - [Hotel software](https://www.capterra.be/directory/20031/hospitality-property-management/software) - [Channel management software](https://www.capterra.be/directory/30678/channel-management/software) - [Vastgoedbeheer software](https://www.capterra.be/directory/20050/real-estate-property-management/software) - [Verhuuradministratie software](https://www.capterra.be/directory/30929/rental-property-management/software) ## Alternatieven 1. [Hostaway](https://www.capterra.be/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [DoorLoop](https://www.capterra.be/software/211768/doorloop) — 4.8/5 (717 reviews) 3. [Buildium](https://www.capterra.be/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [ResMan](https://www.capterra.be/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.be/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Dependable booking buddy" — 5.0/5 > **Glenn** | *24 november 2025* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Constant evolution, webinars about new functions, webinars about STR topics with peers. Easy interface. Pretty decent AI chatbot. > > **Minpunten**: Not the cheapest. Tasks should be visible in the/a calendar. First time integration with vrbo, home to go is a mess once it goes wrong. > > Very easy to use, dependable \& constantly evolving tool. Customer support is also available in reasonable delays when there is a issue. ----- ### "Great onboarding\!" — 4.0/5 > **Noam** | *31 maart 2026* | Commercieel vastgoed | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The onboarding process and how the onboarding team helps you set up everything\! It was a pleasure working alongside of them. > > **Minpunten**: The price is on the higher end but in return, you get a tool where you can handle everything that has to do with your STR business. ----- ### "Going for Guesty" — 5.0/5 > **Susan** | *1 maart 2026* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **Minpunten**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "Great App - Easy to manage" — 5.0/5 > **Diego** | *27 mei 2026* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I’ve been using Guesty for the past three years to manage our properties, and it has been a very user-friendly and functional platform. One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected. Overall, it’s intuitive, efficient, and very easy to use. > > **Minpunten**: One area for improvement is the Guest Book feature. For smaller operators managing fewer than three properties, it does not currently provide enough value to justify the cost or effort involved. > > Overall, my experience with Guesty has been very positive. I’ve been using the platform for the past three years to manage our properties, and I truly appreciate how intuitive and functional it is. Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our operational efficiency. I also really like the ability to set up automatic messages, which saves us a tremendous amount of time, and how easily I can coordinate with my service team within the platform. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 april 2026* | Vastgoed | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Minpunten**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.capterra.be/software/159377/guesty?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/159377/guesty) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens