--- description: Ontdek de plus- en minpunten van 3CX en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 3CX - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Spraakanalyse software](/directory/32258/speech-analytics/software) > [3CX](/software/158704/3cx) # 3CX Canonical: https://www.capterra.be/software/158704/3cx Pagina: 1 / 20\ Volgende: [Volgende pagina](https://www.capterra.be/software/158704/3cx?page=2) > 3CX is een open standaard IP-telefooncentrale met videovergaderingen, livechat en mobiele apps. Geschikt voor elke bedrijfsgrootte of sector > > Oordeel: score van **4.4/5** door 468 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt 3CX? 3CX is een open standaard IP PBX die complete Unified Communications biedt, out-of-the-box. Geschikt voor elke bedrijfsgrootte of sector die op telco-kosten wil besparen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.4/5** | 468 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: 3CX - **Locatie**: Nicosia, Cyprus - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 350,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Italiaans, Nederlands, Pools, Portugees, Portugees, Russisch, Spaans, Turks - **Beschikbare landen**: Albanië, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Argentinië, Aruba, Australië, Bahama’s, Barbados, Belarus, België, Belize, Bermuda, Bolivia, Bosnië en Herzegovina, Brazilië, Britse Maagdeneilanden, Bulgarije, Canada, Chili en 93 meer ## Functies - Aanpasbare branding - Aanpasbare rapporten - Activiteitendashboard - Audio-oproepen - Audio/Video Conferencing - Automated Attendant - Automatic call distribution (ACD) - Automatische nummerkiezer - Autoresponders - Bestanden delen - Bestandsoverdracht - Callcenterbeheer - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Consumentgericht chatten in realtime - Contactenbeheer - Controle van oproepen - Dashboard - Enquêtes en feedback - Geautomatiseerde routing - IVR - Integratie van computertelefonie - Mobiele toegang - Offline formulier - Opnemen - Oproepen bijhouden - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepscripts - Overdrachten en routering - PBX - Proactief chatten - Rapportage en analyse - SIP-trunking - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Sms-berichten - Toegangsopties/machtigingen - Transcripten/chatgeschiedenis - Tweewegs audio en video - Vergaderen - Virtuele extensies - VoIP - Voicemail - Waarschuwingen/Meldingen - Wachtrijbeheer - Zoeken/filteren ... en 9 meer functies ## Integraties (21 in totaal) - Act\! - Bitrix24 - ConnectWise CPQ - Dynamics 365 - Freshdesk - Freshsales - Gestionale sul Web - Google Contacts - HubSpot CRM - Jetpack - Kommo - Microsoft 365 - Microsoft Outlook - Microsoft Teams - MongoDB ... en 6 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Spraakanalyse software](https://www.capterra.be/directory/32258/speech-analytics/software) ## Gerelateerde categorieën - [Spraakanalyse software](https://www.capterra.be/directory/32258/speech-analytics/software) - [Unified communications software](https://www.capterra.be/directory/31035/unified-communications/software) - [Zakelijke telefoonsystemen](https://www.capterra.be/directory/31101/business-phone-systems/software) - [Cloud PBX-software](https://www.capterra.be/directory/31102/cloud-pbx/software) - [Teamcommunicatie software](https://www.capterra.be/directory/31033/team-communication/software) ## Alternatieven 1. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (919 reviews) 2. [RingEX](https://www.capterra.be/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 3. [Ooma Office](https://www.capterra.be/software/174109/ooma-office) — 4.4/5 (248 reviews) 4. [Dialpad](https://www.capterra.be/software/190976/dialpad-sell) — 4.2/5 (571 reviews) 5. [GoTo Connect](https://www.capterra.be/software/163604/GoTo-Connect) — 4.5/5 (671 reviews) ## Reviews ### "Seamless and efficient PBX software" — 5.0/5 > **Josh** | *15 december 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Extremely easy to setup and deploy with a huge range of handset options. Just can't be it for all your pbx needs. > > **Minpunten**: Not that much at all. If I had to say something I would say the licencing should maybe have more options for smaller business deployments. > > Seamless and efficient. Massive time saver for admin and users alike. Gives anyone the enterprise business phone system approach without the huge costs. ----- ### "Great PBX software\!" — 5.0/5 > **Juan** | *24 november 2025* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Simultaneous calls licensing, customization, mobile apps. Esay of use and great integrations are the things I like the most. > > **Minpunten**: Sometimes 3CX is a little slow reacting to market requirements, necessary to stay on top. Just have to be patient. > > Best PBX software I have found (since 2017, every year). Great focus on security and value for money, and of course great deal of customization. ----- ### "Good but can be better" — 3.0/5 > **Luke** | *4 september 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Good pricing model, really flexible and not locked into a per user model like you usually are. Easy user management and good to see all calls > > **Minpunten**: Have had some issues with bugs in the past and it can be difficult to contact the support team and get them resolved > > Setup was longer than expected, but the pricing model is a major plus. However, have had a few bugs with it ----- ### "3CX Review" — 3.0/5 > **Rachel** | *15 juni 2026* | Bouw | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are at. > > **Minpunten**: We have had recent issues where it has been difficult to transfer calls and they drop. I think call log information could be in a clearer format. > > Overall 3CX does the job but has had frustrating instances as well, especially with issues transferring calls. ----- ### "Easy and cost effective VoIP system with easy onboarding and administration" — 5.0/5 > **David** | *25 november 2025* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports DID. > > **Minpunten**: Holiday and closure messages could be easier to schedule, hold music and internal extension navigation could be better to setup and manage. > > Transition to 3CX from standard copper lines. We used a local MSP to assist with the rollout and training. Initial setup was On-Prem only, but we have since added cloud service as a backup. We have 2 locations across USA and Mexico and we were able to connect both sites into one system. We can dial our compatriots via extension regardless of their international location. Systems have an impeccable uptime and recover easily from power and internet outages. ----- Pagina: 1 / 20\ Volgende: [Volgende pagina](https://www.capterra.be/software/158704/3cx?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/158704/3cx) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens