Klaviyo

Klaviyo

door Klaviyo

Wie gebruikt Klaviyo?

Klaviyo bedient voornamelijk e-commercewinkels vanwege de naadloze integratie met platforms zoals Magento, Shopify en WooCommerce. Klaviyo kan ook worden geïntegreerd met B2C- en B2B-bedrijven die op maat gemaakte websites gebruiken.

Wat is Klaviyo?

Geavanceerde e-mailmarketing hoeft niet ingewikkeld te zijn. Meer dan 15.000 merken zoals Brooklinen, Bonobos en Chubbies laten hun bedrijf groeien en leveren geweldige klantervaringen met Klaviyo. Deze oplossing maakt het supereenvoudig om gegevens van je e-commerceplatform, POS-software en andere marketingtools binnen te halen die je eindeloze segmentatiemogelijkheden bieden. En in tegenstelling tot andere platforms laat Klaviyo je zien hoeveel inkomsten je genereert voor elke e-mailcampagne of automatisering. Zie hoe je verkoopcijfers stijgen met Klaviyo.

Klaviyo - Details

Klaviyo

https://www.klaviyo.com/

Opgericht in 2012

Klaviyo - Prijsoverzicht

Klaviyo heeft een gratis versie en biedt een gratis proefperiode. Klaviyo betaalde versie vanaf US$ 20,00/maand.

Beginprijs

US$ 20,00/maand

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Klaviyo

E-mail marketing software
A/B-tests
Abonneebeheer
Afbeeldingenbibliotheek
Autoresponders
Bestemmingspagina's en webformulieren
CAN SPAM-compliance
Door gebeurtenissen geactiveerde e-mail
Drip -campagnes
Dynamische inhoud
Klantenonderzoeken
Lijstbeheer
Rapportage en analyse
Sjabloonbeheer
Voor mobiel geoptimaliseerde e-mails
WYSIWYG-e-maileditor
A/B-tests
Aanpasbare CTA's
Analyse/ROI volgen
Bestemmingspagina's en webformulieren
Drip -campagnes
Dynamische inhoud
Leadscoring
Sales Intelligence
Segmentering
Social marketing
Websitebezoekers bijhouden
Zoekmachinemarketing
Contactenbeheer
Geplande berichtgeving
MMS
Massa-sms
Messaging in twee richtingen
Mobiele coupons
Opiniepeilingen en stemmen
Personalisatie van berichten
Rapportage en analyse
Shortcodes
Trefwoorden voor mobiel
Winstspellen va sms

Reviews van Klaviyo

5 van 181 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,4/5
Klantenservice
4,4/5
Functies
4,6/5
Waar voor je geld
4,4/5
Craige hardel -.
Owner
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 26/8/2019

"Best ecommerce autoresponder out there"

Opmerkingen: My go to solution for ecommerce clients. It has automation ,good templates and everything else

Pluspunten: Robust features that just work. It's a bit getting used to but you can do most of what you want with them Really good templates for those starting out and experienced as well

Minpunten: Their onboarding process could be easier They have tutorials but they're fuzzy and should be made available with webinars being an option.

  • Bron van de reviewer 
  • Beoordeeld op 26/8/2019
Arthur S.
CEO
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 3/1/2020

"Best CRM for ecommerce, Worst for Customer Support"

Opmerkingen: With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for email support and no support on weekends, this makes Klaviyo's customer support the absolute worst I have ever seen. Maybe it's due to their growing pains. Their support staff are a mixed bag in terms of knowledge and being helpful and while that's not the norm for most SASS companies, I think that's pretty common across most CRM companies.

Pluspunten: Fairly easy to learn for such powerful software
Integration with Facebook
Their native integrations and Not having to use Zapier for a lot of my integrations.

Minpunten: There is almost nothing to not like about this software but to learn it, you need to learn Klaviyo speak.
If I had to pick one thing it would be some of the finicky ways in which the email builder acts when dragging in a new widget or row and trying to position it.

  • Bron van de reviewer 
  • Beoordeeld op 3/1/2020
Chris P.
eCommerce Sales Manager
Levensmiddelen- en drankenindustrie, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 29/6/2020

"Never going back to anything else but Klaviyo"

Pluspunten: The integration with Shopify Stores and the ease of building flows makes this a game changer. Additionally the bulk discount code builder gives Shopify functionality outside of Shopify that makes "one less app" for my store. Finally the native Form Builder in Klaviyo is very easy to use.

Minpunten: I wish one Klaviyo Account could connect to multiple Shopify Stores, this causes some problems for our operations. Additionally I wish building segments was faster, some advanced segments take very long to build.

  • Bron van de reviewer 
  • Beoordeeld op 29/6/2020
Dayle S.
Web Developer / Marketing Manager
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    1/10
  • Bron van de reviewer 
  • Beoordeeld op 26/12/2019

"Great product... with problems."

Opmerkingen: Being a developer myself, I informed the Klaviyo team of the deprecated code errors their plugin was displaying on peoples websites, and to the fact that their plugin slowed customers websites down drastically. The reply I received a couple of days later was: "Unfortunately we do not update our plugin very often - but our team will get around to it eventually." This was 2 years ago, and the plugin still has not been corrected. So it still produces errors, and still slows peoples websites down.

Pluspunten: Klaviyo is extremely easy to setup, especially compared to its competitors. You have the freedom to link Klaviyo with your Wordpress/WooCommerce website seamlessly. Everything can be automated! Such as emails after order received, emails after payment received, multiple emails after certain time duration's for things like newsletter subscriptions and a lot more options are available to include users website Wishlists, items they left in their shopping carts to remind them, and all emails are fully customisation using the Klaviyo's inbuilt email form designer. You can also arrange customer lists, newsletter subscription user lists, and any other lists you may require. The possibilities are endless!

Minpunten: Using Klaviyo on your Wordpress website as subscription signup form slows your website down, a lot! Although unnoticeable to customers surfing your site, Klaviyo also throws a few error on your page as it uses deprecated (out-dated) code. If the Klaviyo form builder doesn't produce the look/type of form you require, then you must build the form yourself by coding direct on your website (Which beats the point of having a form builder). The Klaviyo plugin does not update, and never announces that there is a new version. You must remove the plugin from your website, manually download the latest version from their website, and then upload/install/activate the new plugin. There is no option to change languages or string translations of forms, form input boxes, or form buttons. And these translations cannot be picked up in Wordpress plugins such as Lingotek or Polylang. The same applies to the confirmation pages after the user submits the forms.

  • Bron van de reviewer 
  • Beoordeeld op 26/12/2019
Rebecca B.
Marketing Director
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 19/3/2020

"Best Email Marketing Tool, Especially for Ecommerce "

Opmerkingen: It's saved me hours of time & made our email marketing much more robust! I love the analytics, where we can really see just how email marketing is contributing to our revenue.

Pluspunten: Setting up email automations and segmenting your lists is SO easy with Klaviyo. It's incredibly user friendly, and allows you to setup your automations in a visual format. You can trigger an email off of any event you've setup to send to Klaviyo. It's great for ecommerce - setting up abandoned cart sequences or sending emails based on product views is simple.

Minpunten: There's very little I dislike about this software! My only complaint is small - when creating a new sequence, you can't change the "trigger" that initiates the flow.

  • Bron van de reviewer 
  • Beoordeeld op 19/3/2020