Klaviyo

Wie gebruikt Klaviyo?

Klaviyo bedient voornamelijk e-commercewinkels vanwege de naadloze integratie met platforms zoals Magento, Shopify en WooCommerce. Klaviyo kan ook worden geïntegreerd met B2C- en B2B-bedrijven die op maat gemaakte websites gebruiken.

Wat is Klaviyo?

Geavanceerde e-mailmarketing hoeft niet ingewikkeld te zijn. Meer dan 15.000 merken zoals Brooklinen, Bonobos en Chubbies laten hun bedrijf groeien en leveren geweldige klantervaringen met Klaviyo. Deze oplossing maakt het supereenvoudig om gegevens van je e-commerceplatform, POS-software en andere marketingtools binnen te halen die je eindeloze segmentatiemogelijkheden bieden. En in tegenstelling tot andere platforms laat Klaviyo je zien hoeveel inkomsten je genereert voor elke e-mailcampagne of automatisering. Zie hoe je verkoopcijfers stijgen met Klaviyo.

Klaviyo - Details

Klaviyo

https://www.klaviyo.com/

Opgericht in 2012

Ondersteuning

  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web
  • Mobiel - iOS native
  • Mobiel - Android native

Training

  • Webinars
  • Documentatie
-thumb
-thumb
-thumb
-thumb
-thumb

Klaviyo - prijsoverzicht

Klaviyo heeft een gratis versie en biedt een gratis proefperiode. Klaviyo betaalde versie vanaf US$ 20,00/maand.


Beginprijs

US$ 20,00/maand

Gratis versie

Ja

Gratis proef

Ja

Functies van Klaviyo

  • A/B-tests
  • Abonneebeheer
  • Afbeeldingenbibliotheek
  • Autoresponders
  • Bestemmingspagina's en webformulieren
  • CAN SPAM-compliance
  • Door gebeurtenissen geactiveerde e-mail
  • Drip -campagnes
  • Dynamische inhoud
  • Klantenonderzoeken
  • Lijstbeheer
  • Rapportage en analyse
  • Sjabloonbeheer
  • Voor mobiel geoptimaliseerde e-mails
  • WYSIWYG-e-maileditor

Bekijk de volledige lijst van E-mail marketing software

  • A/B-tests
  • Aanpasbare CTA's
  • Analyse/ROI volgen
  • Bestemmingspagina's en webformulieren
  • Drip -campagnes
  • Dynamische inhoud
  • Leadscoring
  • Sales Intelligence
  • Segmentering
  • Social marketing
  • Websitebezoekers bijhouden
  • Zoekmachinemarketing

Bekijk de volledige lijst van Marketing automation software

  • Contactenbeheer
  • Geplande berichtgeving
  • MMS
  • Massa-sms
  • Messaging in twee richtingen
  • Mobiele coupons
  • Opiniepeilingen en stemmen
  • Personalisatie van berichten
  • Rapportage en analyse
  • Shortcodes
  • Trefwoorden voor mobiel
  • Winstspellen va sms

Bekijk de volledige lijst van SMS-marketing software

Klaviyo alternatieven

Meer alternatieven voor Klaviyo

Reviews van Klaviyo

5 van 182 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,5/5
Klantenservice
4,4/5
Functies
4,6/5
Waar voor je geld
4,4/5
Craige hardel -.
Owner
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 26/8/2019

"Best ecommerce autoresponder out there"

Opmerkingen: My go to solution for ecommerce clients. It has automation ,good templates and everything else

Pluspunten: Robust features that just work. It's a bit getting used to but you can do most of what you want with them Really good templates for those starting out and experienced as well

Minpunten: Their onboarding process could be easier They have tutorials but they're fuzzy and should be made available with webinars being an option.

  • Bron van de reviewer 
  • Beoordeeld op 26/8/2019
Arthur S.
CEO
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 3/1/2020

"Best CRM for ecommerce, Worst for Customer Support"

Opmerkingen: With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for email support and no support on weekends, this makes Klaviyo's customer support the absolute worst I have ever seen. Maybe it's due to their growing pains. Their support staff are a mixed bag in terms of knowledge and being helpful and while that's not the norm for most SASS companies, I think that's pretty common across most CRM companies.

Pluspunten: Fairly easy to learn for such powerful software
Integration with Facebook
Their native integrations and Not having to use Zapier for a lot of my integrations.

Minpunten: There is almost nothing to not like about this software but to learn it, you need to learn Klaviyo speak.
If I had to pick one thing it would be some of the finicky ways in which the email builder acts when dragging in a new widget or row and trying to position it.

  • Bron van de reviewer 
  • Beoordeeld op 3/1/2020
Megan J.
Marketing Automation Manager
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 29/8/2020

"Klaviyo is Awesome!"

Opmerkingen: My overall experience with Klaviyo has been great! I would definitely recommend

Pluspunten: Klaviyo is a great software. From automation to segmentation, reporting to analytics. This software has really taken eCommerce email marketing and automation to the next level!

Minpunten: What I like least about Klaviyo is probably the lack of flow functionality. It's great for the basics and must-haves for automation, but it's not as robust as I thought it would be.

  • Bron van de reviewer 
  • Beoordeeld op 29/8/2020
Jeremy R.
CTO
Cosmetica, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 9/12/2016

"Marketing Automation with support and deliverability concerns"

Opmerkingen: In August 2015... I was convinced I needed a better email marketing solution with automation. Klaviyo is/was much more expensive than other basic email services (MailChimp, getResponse, AWeber) but the marketing automation was arguably a great investment with good ROI. I integrated K with my site (Americommerce) and discovered that the only way to make K to work was via middleware, "CartSync" which cost about $100/month. It was imperfect. Bare minimum metrics. Marginally useful. I accepted the limitations and launched. Klaviyo support manager's exact words to me were, "Why don't you move to Shopify?" Those words resonated... 10 weeks later when I decided to actually replatform to Shopify, getting Klaviyo support to answer a basic question was a frustrating experience. K support earned a reputation as only slightly better than useless. Then there was the "integration disconnect" bug -- the connector to my Shopify store was shut off by Klaviyo, without notification -- ah, but there was an email -- sent by a spammy server (non-transactional) that never saw the light of day. We learned that K was sending TRANSACTIONAL EMAILS from a marketing server. And this email was getting flagged as spam by many mail servers. In the mean time, I was a presenter at am ecommerce conference and when I asked who used Klaviyo, many raised their hand... then I asked, "is anyone satisfied with Klaviyo support?" -- the room's reaction caused the Klaviyo rep in the room to text his management team - and before the end of the session we were told K was hiring 4 new support reps. SO the consensus was:
Klaviyo usually works great
Klaviyo has lousy support
Klaviyo is relatively expensive as your customer list grows
Klaviyo is very powerful.
But Klaviyo *had* an issue with their email hitting a spam RBL... When I went to send a preview email for a campaign, it was flagged as spam. When I tried sending Klaviyo subscribe emails from 10 different stores that I knew to use Klaviyo, they all went to SPAM. I was able to get Klaviyo removed from the offending RBL - but until a call from Klaviyo's director of product at T+30 hours, the silence from Klaviyo was deafening. Then Cyber Monday's failure... I'm still a K customer for today, but I will probably not be a customer in 60 days. I still think the product is amazing, but no-confidence in deliverability and the history of limited support forced me to seek an alternative.

Pluspunten: Incredibly powerful rules and automation flows. SUPER TIGHT integration with Shopify.

Minpunten: Deliverability is a concern. Support is slow to respond.

  • Bron van de reviewer 
  • Beoordeeld op 9/12/2016
Chris P.
eCommerce Sales Manager
Levensmiddelen- en drankenindustrie, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 29/6/2020

"Never going back to anything else but Klaviyo"

Pluspunten: The integration with Shopify Stores and the ease of building flows makes this a game changer. Additionally the bulk discount code builder gives Shopify functionality outside of Shopify that makes "one less app" for my store. Finally the native Form Builder in Klaviyo is very easy to use.

Minpunten: I wish one Klaviyo Account could connect to multiple Shopify Stores, this causes some problems for our operations. Additionally I wish building segments was faster, some advanced segments take very long to build.

  • Bron van de reviewer 
  • Beoordeeld op 29/6/2020