--- description: Ontdek de plus- en minpunten van Zoho CRM en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho CRM - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Lead management software](/directory/30017/lead-management/software) > [Zoho CRM](/software/155928/zoho-crm) # Zoho CRM Canonical: https://www.capterra.be/software/155928/zoho-crm Pagina: 1 / 281\ Volgende: [Volgende pagina](https://www.capterra.be/software/155928/zoho-crm?page=2) > Zoho CRM biedt organisaties een complete oplossing voor de hele levenscyclus van klantenrelatiebeheer. > > Oordeel: score van **4.3/5** door 6994 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zoho CRM? Zoho CRM is voor iedereen, of het nu een klein bedrijf of een grote onderneming is. Verkoop slimmer, beter en sneller met Zoho CRM. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.3/5** | 6994 Reviews | | Gebruiksgemak | 4.2/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: US$ 14,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Bulgaars, Chinees, Chinees, Deens, Duits, Engels, Frans, Hebreeuws, Hindi, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Kroatisch, Nederlands, Pools, Portugees, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Argentinië, Armenië, Australië, Bahrein, Bangladesh, Belarus, België, Bhutan, Brazilië, Canada, Chili, China, Colombia, Cyprus, Denemarken, Duitsland, Egypte, Estland, Filipijnen, Finland en 42 meer ## Functies - AI/machine learning - Aanstellen (van personeel) - Afsprakenbeheer - Automatisering van bedrijfsprocessen - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van salesactiviteit - Bonusbeheer - Bonusbeheer - CRM - Campagnebeheer - Chatten/messaging - Communicatiebeheer - Contactenbeheer - Contentbeheer - Contentbibliotheek - Documentbeheer - Donorenbeheer - E-mailmarketing - Engagement bijhouden - Enquêtes en feedback - Feedbackbeheer - For Financial Institutions - Geautomatiseerde routing - Gegevensinvoer - Gegevensverzameling via meerdere kanalen - Goal Setting/Tracking - Interactie bijhouden - Kalenderbeheer - Klanten volgen - Klantendatabase - Klantgeschiedenis - Leaddistributie - Leads beheren - Leads genereren - Live chatten - Loyaliteitsprogramma - Marketingautomatisering - Opmerkingen/notities - Rapportage en analyse - Sales Planning - Samenwerkingstools - Slepen en neerzetten - Taakbeheer - Toegangsopties/machtigingen - Verkooprapporten - Visuele analyse - Voor de verzekeringsbranche - Workflowconfiguratie - Zoeken/filteren ... en 70 meer functies ## Integraties (70 in totaal) - 2iNova Practice Management Software - ActiveCampaign - Avaya Experience Platform - Bedrock Data - Box - Docusign - Dropbox - Eventbrite - GetResponse - Gmail - GoTo Meeting - Google Ads - Google Analytics 360 - Google Calendar - Google Drive ... en 55 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Lead management software](https://www.capterra.be/directory/30017/lead-management/software) ## Gerelateerde categorieën - [AI-verkoopassistent software](https://www.capterra.be/directory/34135/ai-sales-assistant/software) - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) - [CRM-systemen voor banken en verzekeraars](https://www.capterra.be/directory/30562/financial-crm/software) - [CRM voor de bouw](https://www.capterra.be/directory/30657/construction-crm/software) - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) ## Alternatieven 1. [HubSpot CRM](https://www.capterra.be/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.be/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.be/software/61368/salesforce) — 4.4/5 (18806 reviews) 4. [Dynamics 365](https://www.capterra.be/software/157279/dynamics-365) — 4.4/5 (5846 reviews) 5. [Pipedrive](https://www.capterra.be/software/132666/pipedrive) — 4.5/5 (3058 reviews) ## Reviews ### "One of the best CRMs out there" — 5.0/5 > **Ron** | *30 juli 2025* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The amount of functionality retained in the mobile app is amazing. It is by far the most useful mobile app out of the many CRMs I have tried. Also the product is extremely customizable - I find it to be a perfect fit for my business and my sales process. > > **Minpunten**: There weren't many things I didn't like about Zoho. There is a substantial learning curve, due to the depth of customization and features available. > > I had used Zoho in the past, and so it was a very easy decision with my newest venture. It fits my needs perfectly and does an incredible job of helping me manage my business and sell. ----- ### "Strong CRM to support a growing company\!" — 4.0/5 > **Geverifieerde reviewer** | *16 januari 2026* | Verzekeringen | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I love that there is a free version for us to use while we are at a stage of growth where we are evolving from spreadsheets (free, but messy) and to a real platform that can support us\! > > **Minpunten**: I wish I could load update information fields for contacts or accounts as I am uploading. Legit the only challenge I've run into thus far in using this platform. I've used several other CRMs in my career and Zoho is the most intuitive. > > Does what we need it to do, super easy to onboard any new team members, and I haven't had to use customer support\! While the team at Zoho is likely awesome, especially given the product quality, I've been sufficiently satisfied since joining\! ----- ### "Budget-friendly CRM" — 5.0/5 > **Luke** | *9 juli 2026* | Machinebouw | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I really believe this is an excellent CRM choice for companies that need to work within a limited budget. The great part is that even though it's cost-effective, it doesn't feel low-quality at all. > > **Minpunten**: Well the email editor is a bit limited when it comes to pre-made templates, even though the ability to schedule emails works well. The reporting feature also needs some work. ----- ### "Wish I never switched to Zoho Books" — 1.0/5 > **Laura** | *29 juni 2026* | Recreatieve faciliteiten en diensten | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: I originally switched from Quickbooks to Zoho because it was more user friendly. However the customer service has outweighed the ease of use > > **Minpunten**: Their 3rd party banking link supplier is atrocious. It breaks down once a quarter for at least 2 weeks. The solution is to always manually upload my bank statements. What's the point of having an accounting software if I'm doing all the work. > > Very poor. On a quarterly basis the bank links do not work. I spend hours trying to fix my bank uploads and figuring out when their service broke down. The only response I get from them is "thanks for your patience - it's not Zoho that is broken - it's the 3rd party company we hire for bank feeds" ----- ### "Zoho CRM - Easy to Use" — 5.0/5 > **suba** | *22 mei 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It is very easy to use and maintaining the leads and deals are much more easier. It is easy to send out emails directly from our crm leads. > > **Minpunten**: It is a bit difficult while integrating with the previous crm as there are few gaps and not able to capture the few details same as the previous crm ----- Pagina: 1 / 281\ Volgende: [Volgende pagina](https://www.capterra.be/software/155928/zoho-crm?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/155928/zoho-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens