CleverTap

CleverTap

door CleverTap

Wie gebruikt CleverTap?

Dit product ondersteunt bedrijven die op zoek zijn naar uitzonderlijke klantervaringen door gebruik te maken van realtime analyses en door betrokkenheidsstrategieën op maat te personaliseren.

Wat is CleverTap?

CleverTap is een krachtige mobiele marketingoplossing waarmee marketeers gedifferentieerde strategieën voor klantbetrokkenheid kunnen creëren die gegarandeerd groei stimuleren. Elke dag bouwen duizenden merken waardevolle relaties met hun klanten met behulp van het door CleverTap ontwikkelde platform voor intelligente mobiele marketing, dat bruikbare, realtime inzichten biedt voor het ontwerpen van geweldige klantervaringen.

CleverTap - Details

CleverTap

https://clevertap.com/

Opgericht in 2013

CleverTap - Prijsoverzicht

CleverTap heeft een gratis versie en biedt een gratis proefperiode. CleverTap betaalde versie vanaf US$ 999,00/maand.

Beginprijs

US$ 999,00/maand

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van CleverTap

Marketing analyse software
A/B-tests
Campaign tracking
Customer journey mapping
Dashboard
Kanaaltoewijzing
Meetwaarden voor sociale media
Predictieve analyse
Prestatiemeetwaarden
ROI bijhouden
Websiteanalyse
A/B-tests
Aanpasbare CTA's
Analyse/ROI volgen
Bestemmingspagina's en webformulieren
Drip -campagnes
Dynamische inhoud
Leadscoring
Sales Intelligence
Segmentering
Social marketing
Websitebezoekers bijhouden
Zoekmachinemarketing
A/B-tests
Cohortanalyse
Deïnstallaties bijhouden
Funnelanalyse
In-apps-gebeurtenissen bijhouden
Inkomsten bijhouden
Kanaaltoewijzing
Push-meldingen
Retenties bijhouden
Contextgevoelige targeting
Coupons
E-mailmarketing
Engagementbewaking
Kanaaltoewijzing
Locatiegebaseerde marketing
Push-meldingen
Sms
Winstspellen va sms
A/B-tests
Analyse
Apparaattargeting
Campagnesegmentering
Contextgevoelige targeting
Geotargeting
Meldingen over vervaltijden en -datums
Mobiele meldingen
Planning van kennisgevingen
Visuele meldingen
Webmeldingen

Reviews van CleverTap

5 van 17 reviews worden weergegeven

In totaal
4,5/5
Gebruiksgemak
4,4/5
Klantenservice
4,6/5
Functies
4,4/5
Waar voor je geld
4/5
Keyur S.
Business Development Lead
Administratie, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 29/10/2017

"Perfect for Analytics & Engagement"

Pluspunten: We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively.
They have a fantastic customer success team that has been very responsive to all our calls and emails.

Minpunten: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 29/10/2017
Shakti S.
Product and Usage Analytics
Entertainment, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 11/9/2017

"Power Infra and Realtime Engagement"

Pluspunten: I have been using CleverTap for over three years now. We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability. CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.

Minpunten: Well, with the scale they have managed to create, they need more manpower! Irony is, they have managed creating an impact with very few talented resources.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 11/9/2017
Nikhil R.
developer
Computersoftware, 10.001+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 14/1/2018

"To successfully get the most effective and productive Business Intelligence Software for your work."

Opmerkingen: The data is then presented in an easy to digest form showing how many people had positive and negative experience with CleverTap. With that information at hand, you should be equipped to make an informed buying decision that you won't regret.Customer support is fantastic. I've been sending tons of questions to their technical expert during our integration phase and she never failed to respond within an hour (a couple of hours max), or jump on a call to further assist.I like that it provides me with valuable data about users and there are lots of options to sort the user base and filtering actions. This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.

Pluspunten: Great real-time analytics and engagement too, Open culture, competent colleagues and flexible work hours, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.The results have been amazing. Analytics and engagement in a single package is wonderful.Real-time insights and analytics, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.

Minpunten: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.Responsiveness to 3rd party API structures and calls. User profile speed of operation has been solved now, It can be hard to understand what some numbers mean within the system and what it measures. It would be great if they could add more explanation.

  • Bron van de reviewer 
  • Beoordeeld op 14/1/2018
Krishna S.
Product Manager
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 6/3/2020

"Good tool if you know how to troubleshoot"

Pluspunten: It allows to build funnels and target users at the grassroot level. As long as event definition is good, there is nothing you cannot pull out from this platform.

Minpunten: The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix

  • Bron van de reviewer 
  • Beoordeeld op 6/3/2020
Geverifieerde reviewer
Vice President - Growth
Internet, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8/10/2018

"A powerful and comprehensive platform for user engagement"

Pluspunten: Have been using clevertap for 3+ years now. It's the one tool that a marketer or product manager would use everyday to track campaign performance, user analytics, conversion rates, daily actives etc. It's very powerful and can process millions of data points in a matter of seconds. They have added a lot of new features that makes it at par with international level products in this domain, yet at a much cheaper price.

Minpunten: It's just become a bit costly now for smaller companies. Also, it could do better with paid marketing tracking, competitor app or industry benchmarks etc. within the tool.

  • Bron van de reviewer 
  • Beoordeeld op 8/10/2018