---
description: Ontdek de plus- en minpunten van RingCX en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
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title: RingCX - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Unified communications software](/directory/31035/unified-communications/software) > [RingCX](/software/154951/ringcentral-contact-center)

# RingCX

Canonical: https://www.capterra.be/software/154951/ringcentral-contact-center

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Volgende: [Volgende pagina](https://www.capterra.be/software/154951/ringcentral-contact-center?page=2)

> RingCentral Contact Centre biedt omnichannel-functies waarmee klanten zelf kunnen bepalen hoe ze met jou willen communiceren.
> 
> Oordeel: score van **4.2/5** door 264 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt RingCX?

RingCentral, aangestuurd door InContact, is een flexibele cloudgebaseerde oplossing voor contactcenters die ideaal is voor bedrijven van elke omvang.

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.2/5** | 264 Reviews |
| Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: RingCentral
- **Locatie**: Belmont, VS
- **Opgericht**: 1999

## Commerciële context

- **Beginprijs**: US$ 65,00
- **Prijsmodel**:  (Gratis proefversie)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Chinees, Chinees, Duits, Engels, Frans, Italiaans, Japans, Portugees, Spaans
- **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, Ierland, Japan, Jersey, Nederland, Verenigd Koninkrijk, Verenigde Staten

## Functies

- Aanpasbare rapporten
- Agent-interface
- Audio opnemen
- Automatische nummerkiezer
- Beller-ID
- Bestandsoverdracht
- CRM
- Campagnebeheer
- Chatbot
- Chatten/messaging
- Communicatie via meerdere kanalen
- Consumentgericht chatten in realtime
- Contactenbeheer
- Controle van oproepen
- Conversies bijhouden
- Dashboard
- Enquêtes en feedback
- Feedbackbeheer
- Geautomatiseerde routing
- Gegevensverzameling via meerdere kanalen
- IVR
- Kwaliteitsbeheer
- Lijstbeheer
- Mobiele toegang
- Opnemen
- Oproepen bijhouden
- Oproepen opnemen
- Oproepen rapporteren
- Oproepen routeren
- Oproepregistratie
- Oproepscripts
- Personeelsbeheer
- Personeelsplanning
- Planning voor terugbellen
- Predictief kiezen
- Prestatiemeetwaarden
- Rapportage en analyse
- Samenwerking tussen meerdere gebruikers
- Samenwerkingstools
- Schermopname
- Schermopname
- Telefoongesprekken transcriberen
- Trefwoorden bijhouden
- Vergaderen
- VoIP
- Voicemail
- Voor callcenters
- Wachtrijbeheer
- Werkprognoses
- Workflowbeheer

... en 22 meer functies

## Integraties (93 in totaal)

- Aha\!
- Akazio Cloud Archive
- Asana
- Avoma
- Balto
- Beetexting
- BoomTown
- Botmind
- Box
- BugSnag
- Calabrio ONE
- CalendarHero
- Chatlayer
- Chili Piper
- ChorusCX

... en 78 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Unified communications software](https://www.capterra.be/directory/31035/unified-communications/software)

## Gerelateerde categorieën

- [Unified communications software](https://www.capterra.be/directory/31035/unified-communications/software)
- [Call center software](https://www.capterra.be/directory/30007/call-center/software)
- [IVR-software](https://www.capterra.be/directory/30231/ivr/software)
- [Softphone software](https://www.capterra.be/directory/31029/softphone/software)
- [Contactcenter software](https://www.capterra.be/directory/32035/contact-center/software)

## Alternatieven

1. [DialedIn CCaaS](https://www.capterra.be/software/29589/callcenternow) — 4.8/5 (335 reviews)
2. [LiveAgent](https://www.capterra.be/software/102188/liveagent) — 4.7/5 (1789 reviews)
3. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [CallHippo](https://www.capterra.be/software/159578/callhippo) — 4.4/5 (694 reviews)
5. [Five9](https://www.capterra.be/software/132405/five9) — 4.2/5 (487 reviews)

## Reviews

### "Ring is an easy to use VIOP" — 5.0/5

> **Ian** | *15 april 2026* | Consumentengoederen | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Ring is very easy to use.  Ring is also now intergrated on all my devices.  I can receive phone calls from my PC in my office or on my cell when out of the office.
> 
> **Minpunten**: Called ID from internaly transferred calls.  It is almost impossible to tell who is callling you from a transferred call.
> 
> Ring is very easy to use.  Our IT department sent out an email to install it, and i had it up and running in no time.

-----

### "RIngcentral CX is a great product for small call centers" — 5.0/5

> **Holly** | *1 februari 2026* | Consumentendiensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: It used AI technology to suggest verbiage for the clients sentiment. It gave a scoring perspective to indicate how engaged the client was in the process.
> 
> **Minpunten**: I don't like AI being used to gage dialogue, it micromanages the client communication process and allows supervising managers to expect more from the customer service representatives.
> 
> It is great overall. Every communication means is integrated to allow the representative to stay in the interface to allow more cohesion and control

-----

### "negotiator" — 3.0/5

> **brittany** | *2 juni 2025* | Juridische dienstverlening | Aanbevelingsscore: 6.0/10
> 
> **Pluspunten**: That we can use this on a app on a phone or via the computer. This helps with everyday communication.
> 
> **Minpunten**: I do not like that there is so much downtime with RingCX at least once a week the service goes down and that is annoying.

-----

### "Ring central for all calls" — 5.0/5

> **Sera** | *12 februari 2026* | Vastgoed | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: All ring central items are great and used for comunication. In general it has customized options for your calls and communication.
> 
> **Minpunten**: The sytem is nice, maybe a little dated in imaging could use a little tuned up in colors and upgrades
> 
> Overall great experience\! Good custumer support and no issues. There is value in my money. No bugs or issues ever and very secure.

-----

### "Yes to RingCX" — 4.0/5

> **Geverifieerde reviewer** | *5 januari 2026* | Vervoer/over de weg/per spoor | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Clarity and ease of use. The app and the site are very easy to navigate.  I have never had to contact RingCX support
> 
> **Minpunten**: Sporadic interuptions of service. For example, being logged out automatically.  Very inconvenient if I am in th middle of a task
> 
> I will continue to use RingCX due to its functionality and ease of use.  I have become very familiar with RingCX so it would be difficult for me to change platforms

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Pagina: 1 / 12\
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## Links

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