---
description: Ontdek de plus- en minpunten van Salesforce Field Service en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Field Service - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Software voor buitendienstbeheer](/directory/30059/service-dispatch/software) > [Salesforce Field Service](/software/153526/field-service-lightning)

# Salesforce Field Service

Canonical: https://www.capterra.be/software/153526/field-service-lightning

Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.capterra.be/software/153526/field-service-lightning?page=2)

> Salesforce helpt de agent- en klantervaring in het veld te transformeren om de tevredenheid te vergroten. Bewaak de prestaties in real time.
> 
> Oordeel: score van **4.3/5** door 33 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt Salesforce Field Service?

Bedrijven die behoefte hebben aan een service-as-a-software-oplossing voor buitendiensten.

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.3/5** | 33 Reviews |
| Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Salesforce
- **Locatie**: San Francisco, VS
- **Opgericht**: 2003

## Commerciële context

- **Beginprijs**: US$ 50,00
- **Prijsmodel**:  (Gratis proefversie)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Canada, Filipijnen, India, Indonesië, Maleisië, Singapore, Taiwan, Thailand, Verenigde Staten, Vietnam

## Functies

- Aanpasbare sjablonen
- Beheer van technici
- Betalingen innen in de buitendienst
- Brandstofbeheer
- Contactendatabase
- Contract- en licentiebeheer
- Documentbeheer
- Elektronische handtekening
- Factureren
- Factuurbeheer
- GPS
- Kalenderbeheer
- Klantenbeheer
- Klantendatabase
- Levering volgen
- Live tracken bestuurder
- Mobiele toegang
- Offertes
- Onderhoudsplanning
- Online tijdklok
- Orderbeheer
- Plannen
- Prestatiemeetwaarden
- Preventief onderhoud
- Prognose
- Rapportage en analyse
- Rapportage en statistieken
- Real-Time Updates
- Routeoptimalisatie
- Routering
- Samenwerkingstools
- Servicegeschiedenis
- Status bijhouden
- Supply-chainbeheer
- Taakbeheer
- Taakplanning
- Third-Party Integrations
- Tijd bijhouden
- Verzendbeheer
- Voorraadbeheer
- Waarschuwingen/Meldingen
- Werk bijhouden
- Werkorderbeheer
- Zelfserviceportal

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- Chatten

## Categorie

- [Software voor buitendienstbeheer](https://www.capterra.be/directory/30059/service-dispatch/software)

## Gerelateerde categorieën

- [Software voor buitendienstbeheer](https://www.capterra.be/directory/30059/service-dispatch/software)
- [Field service software](https://www.capterra.be/directory/10009/field-service-management/software)
- [HVAC-software](https://www.capterra.be/directory/30107/hvac/software)
- [MES-systeem](https://www.capterra.be/directory/30033/manufacturing-execution/software)
- [Werkorder software](https://www.capterra.be/directory/30785/work-order/software)

## Alternatieven

1. [Fracttal One](https://www.capterra.be/software/159911/fracttal) — 4.6/5 (1773 reviews)
2. [Jobber](https://www.capterra.be/software/127994/jobber) — 4.6/5 (1420 reviews)
3. [Limble](https://www.capterra.be/software/162600/limble-cmms) — 4.8/5 (743 reviews)
4. [FieldPulse](https://www.capterra.be/software/153475/fieldpulse) — 4.6/5 (417 reviews)
5. [Service Fusion](https://www.capterra.be/software/135788/service-fusion) — 4.3/5 (305 reviews)

## Reviews

### "The Best Field Service Platform" — 5.0/5

> **Balamurugan** | *31 januari 2025* | Medische apparatuur | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Salesforce FSL helps our team to provide solution for end customers with its AI driven scheduling \& Optimization. Further, it helps to track the work orders by using service reports. Overall I like the Mobile app since its really helps the technicians to track their orders.
> 
> **Minpunten**: Sometimes the mobile app crashers and it affects the technicians to complete their orders on time.
> 
> I have a total of 2.5 years experience in Salesforce Field Service

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### "SF Field Service use" — 4.0/5

> **Christopher** | *28 december 2023* | Bouw | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Platform to support our team interactively
> 
> **Minpunten**: Presentation could be better on the gantt
> 
> Positive thus far.  Needs more customization but positive

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### "BEWARE, This is not a stand alone product, it was developed to enhance Salesforce" — 1.0/5

> **Jerry** | *8 september 2020* | Bouw | Aanbevelingsscore: 0.0/10
> 
> **Pluspunten**: The sales and marketing team promised that this software would solve all of our issues and problems.
> 
> **Minpunten**: We were told that it would take 3 months to build our instance.  It has been over 18 months and we continue to pay for a non-functioning product.  It is so complicated, the interface programmers have never been able to create and dispatch a work order using this product.
> 
> IT DOESN'T WORK .  After countless meetings with Salesforce and the implementation team, they have admitted that it does not work as we were promised it would.  But, they have an iron clad contract that does state that it doesn't matter if it works or not, you must pay.  We have now been sent to collections.  Their best offer for resolving the problem, was to offer us "Premier Service", which means someone will call you back with in an hour.  Since regular service means they never call back, it might be worth something, but not for a program that doesn't work

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### "Salesforce Field Service excellent Customer Support for Business and value for money" — 5.0/5

> **Dionne Joy** | *22 december 2025* | Hoger onderwijs | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Salesforce is great for customer support, easy to use and provide updates and improvements. Great value for money for business, provides invoice and estimate also fix bugs and issues.
> 
> **Minpunten**: My least like was the learning stage, Salesforce is super excellent for customer support and easy to use for everyone. providing great invoicing.
> 
> My overall experience with Salesforce has been amazing, the ability to connect with everyone. Excellent customer support for business and provide value for money.

-----

### "Great Field Service Product with a lot of depth" — 5.0/5

> **Geverifieerde reviewer** | *31 juli 2019* | Bouw | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I self-implemented so the ability to quickly extend the package with flows was great
> 
> **Minpunten**: It took Salesforce awhile after acquisition to turn this into a real product, but it is rather impressive now
> 
> We have a large field presence and FSL is vital to our business in scheduling and collecting info from the field

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Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.capterra.be/software/153526/field-service-lightning?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.be/software/153526/field-service-lightning)

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