Epos Now

Epos Now

door Epos Now

Wie gebruikt Epos Now?

De bekroonde afzonderlijke retail- en horecasystemen zijn beoordeeld voor bedrijven van elke omvang met een officiële tevredenheidsscore van 9/10 online.

Wat is Epos Now?

Epos Now biedt oplossingen voor bedrijfsmanagement voor kleine en middelgrote bedrijven in de detailhandel en horeca. Het bedrijf biedt point-of-sale (POS) hardware en toonaangevende cloudgebaseerde software die wordt geleverd met de Epos Now AppStore voor naadloze integraties met betalingen, accounts, marketing en andere essentiële zakelijke tools. Deze schaalbare systemen zijn afgestemd op individuele bedrijfsbehoeften en worden geleverd met een volledige training. Ondersteuning is ook 24/7 beschikbaar.

Epos Now - Details

Epos Now

https://www.eposnow.com

Opgericht in 2011

Epos Now - Prijsoverzicht

Epos Now heeft een gratis versie en biedt een gratis proefperiode. Epos Now betaalde versie vanaf US$ 39,00/maand.

Beginprijs

US$ 39,00/maand

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Geïnstalleerd - Mac

Cloud, SaaS, Web

Geïnstalleerd - Windows

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van Epos Now

Food management software

De leverancier heeft deze informatie niet opgegeven.

De leverancier heeft deze informatie niet opgegeven.

Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Leveringsbeheer
Loyaliteitsprogramma
Mobiele toegang
Online bestellen
Rapportage en analyse
Tabellenbeheer
Tips beheren
Voorraadbeheer
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie
Beheer van cadeaubonnen
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Touchscreen
Verkoop bijhouden
Voorraadbeheer
eCommerce

De leverancier heeft deze informatie niet opgegeven.

De leverancier heeft deze informatie niet opgegeven.

De leverancier heeft deze informatie niet opgegeven.

Reviews van Epos Now

5 van 234 reviews worden weergegeven

In totaal
4,2/5
Gebruiksgemak
4,2/5
Klantenservice
4,1/5
Functies
4,1/5
Waar voor je geld
4,1/5
Wojciech S.
Project Manager
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 21/7/2018

"Excellent POS system for various types of business, expecially hospitality ones"

Pluspunten: - great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Minpunten: - pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Antwoord van de leverancier

van Epos Now op 24/7/2018

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at [email protected]

Kind Regards,

Naiomi

  • Bron van de reviewer 
  • Beoordeeld op 21/7/2018
Anna M.
Company Director
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8/2/2020

"Amazing"

Opmerkingen: Great customer support, very easy to use brilliant for accountancy and amazing software

Pluspunten: To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Minpunten: Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

  • Bron van de reviewer 
  • Beoordeeld op 8/2/2020
Jerica T.
Owner
Landbouw, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 24/2/2017

"Difficult implementation, but lots of potential"

Opmerkingen: We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.

Pluspunten: Sales interface and usability for transactions
Overall look and style of equipment and graphics
Price for value
Mobility and Flexibility

Minpunten: Misleading information during demo/search process
Unreliable support during implementation
Lack of standard features and functions- units of measurement, limit on dollar amounts, etc
Confusion regarding which features are/not available via apps

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 24/2/2017
Crystal M.
Owner
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8/11/2019

"A great tool for any business"

Opmerkingen: This software has made my book keeping a thousand times easier.

Pluspunten: I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Minpunten: Slow to load and could have better options for integrating rewards and gift certificates.

  • Bron van de reviewer 
  • Beoordeeld op 8/11/2019
Kevin R.
Market Advisor
Voedselproductie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 14/10/2019

"Almost there"

Opmerkingen: It has been extremely useful to be able to access sales in real time from abroad. When I am working remotely I can still access the day's sales.

Pluspunten: The ease of use of Epos Now is undeniable. They have made the software user-friendly and intuitive. Where it is not intuitive, customer support is standing by and responsive. I would recommend this particularly to new businesses to establish a POS system and track their business's success.

Minpunten: I had no problems with the software, however we operate under the Imperial system and the add-on that was available then (and to my knowledge until now) is in metrics only. This was a major problem for us and one we still deal with. Although the software was said on more than one occasion to be in development (and later told ready) I have yet to see it and customer service did not reach out to me when it was available. Some improvements are needed there in both developing software for the world market and in customer service follow-up.

  • Bron van de reviewer 
  • Beoordeeld op 14/10/2019