--- description: Ontdek de plus- en minpunten van Waitwhile en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waitwhile - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Customer experience software](/directory/30671/customer-experience/software) > [Waitwhile](/software/152494/waitwhile) # Waitwhile Canonical: https://www.capterra.be/software/152494/waitwhile Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.be/software/152494/waitwhile?page=2) > Het slimme platform en app voor wachtlijst- en wachtrijbeheer > > Oordeel: score van **4.7/5** door 63 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Waitwhile? Elk bedrijf dat wachtrijen/walk-ins/wachtlijsten van gasten beheert: restaurants, kapperszaken, salons, scholen, verhuurdiensten, evenementen, ziekenhuizen, detailhandelaars en vele andere. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 63 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Waitwhile - **Locatie**: San Francisco, VS - **Opgericht**: 2017 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Verenigd Koninkrijk, Verenigde Staten ## Functies - Afspraakplanning - Beheer van klantervaringen - Communicatiebeheer - Confirmations/Reminders - Dashboard - Engagement bijhouden - Herinneringen - Kalenderbeheer - Klantendatabase - Klantendatabase - Klantgeschiedenis - Mobiele toegang - Online reserveren - Openbare wachtlijst - Opnieuw plannen - Priorisering - Rapportage en analyse - Rapportage en statistieken - Realtime planning - Reserveringenbeheer - Self Check-In/Check-Out - Sms-berichten - Waarschuwingen/Meldingen - Wachtlijststatus bijhouden - Wachtrijbeheer - Wachttijden bijhouden - Zelfserviceportal ## Integraties (2 in totaal) - Salesforce Sales Cloud - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) ## Gerelateerde categorieën - [Customer experience software](https://www.capterra.be/directory/30671/customer-experience/software) - [Software voor afspraakherinnering](https://www.capterra.be/directory/30997/appointment-reminder/software) - [Planning software](https://www.capterra.be/directory/30087/scheduling/software) - [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software) - [Afspraken software](https://www.capterra.be/directory/30757/appointment-scheduling/software) ## Alternatieven 1. [Qmatic](https://www.capterra.be/software/131185/orchestra) (0 reviews) 2. [Solutionreach](https://www.capterra.be/software/160916/solutionreach) — 3.8/5 (236 reviews) 3. [Weave](https://www.capterra.be/software/141842/weave) — 4.4/5 (700 reviews) 4. [vcita](https://www.capterra.be/software/142264/appointment-scheduling) — 4.4/5 (294 reviews) 5. [LeadSquared](https://www.capterra.be/software/130199/leadsquared) — 4.3/5 (167 reviews) ## Reviews ### "Review of Waitwhile for educational use" — 5.0/5 > **Jivanto** | *17 mei 2019* | Schoolleiding | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ease of use \& the functionality of SMS communication > > **Minpunten**: Pricing structure-- we only utilize this software one or two days a year with a large number of customers so monthly plans don't really fit with our needs. ----- ### "Our clients love the reminders" — 5.0/5 > **Sarah** | *5 oktober 2024* | Verzekeringen | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I like that I am able to categorize the kind of appointment for the agents, and add the address of the office for our clients, since we have a satelite office. > > **Minpunten**: I wish we could do appoints on the :15 Only being able to do :00 and :30 is frustrating as we try to see as many clients as possible each day. > > It has really helped our client satisfaction. ----- ### "use for small restaurant" — 3.0/5 > **Elizabeth** | *26 februari 2019* | Restaurants | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: It does what we were looking for (guests can check themselves in) > > **Minpunten**: it sometimes doesn't upload the info as quickly or the name will get "lost" somewhere ----- ### "Has become an integral part of our business" — 5.0/5 > **Joshua** | *16 juni 2024* | Detailhandel | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We initially implemented WaitWhile during the pandemic where there was a limitation on occupancy at our retail stores and it has now become an important process since then. We now use it at all our locations, and it helps our staff manage their time with proper scheduling of appointments as opposed to accepting any walk ins and informal bookings as we did previously. The UI is easy to use and our staff members who accept bookings through their tablets find no troubles navigating the platform. > > **Minpunten**: Nothing in particular from the platform stood out as an issue. > > Started as a temporary solution during the pandemic, has now become integral to our business ----- ### "Perfect solution to virtual queuing - Fantastic product\!" — 5.0/5 > **Leigh** | *17 juli 2019* | Fotografie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Waitwhile lets me manage a large queue of people. Being able to control and space out the number of people showing up. People can check where they are in line at any point. The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution. The back end analytics are powerful and gives great insight. > > **Minpunten**: I have been using Waitwhile on and off for over two years and the functionality is constantly approving but some of the functionality to stop and start billing (I only need it during convention tour months) has proved problematic but improving. The Australian dollar exchange rate does help with the pricing. Photography isn't a list of business on the app still > > I'm a photographer at Pop Culture conventions in Australia and had people standing in queue for over 2 and a half hours for a photo so I was looking for a system where people could enjoy the event but know when it's time to come back to the photo-booth. Waitwhile was the perfect solution with the right balance of tools and functionality I was looking for and the feedback from my user-base was absolutely overwhelming positive. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.be/software/152494/waitwhile?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/152494/waitwhile) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens