--- description: Ontdek de plus- en minpunten van HubSpot CRM en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HubSpot CRM - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Lead management software](/directory/30017/lead-management/software) > [HubSpot CRM](/software/152373/hubspot-crm) # HubSpot CRM Canonical: https://www.capterra.be/software/152373/hubspot-crm Pagina: 1 / 180\ Volgende: [Volgende pagina](https://www.capterra.be/software/152373/hubspot-crm?page=2) > HubSpot CRM is de 100% gratis, flexibele en intuïtieve CRM waar je verkoopteam dol op zal zijn. > > Oordeel: score van **4.5/5** door 4470 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt HubSpot CRM? HubSpot CRM is gebouwd voor groeiende teams om klanten aan te trekken, te betrekken en te overtuigen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.5/5** | 4470 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: HubSpot - **Locatie**: Cambridge, VS - **Opgericht**: 2012 ## Commerciële context - **Beginprijs**: US$ 20,00 - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Japans, Portugees, Spaans - **Beschikbare landen**: Australië, België, Brazilië, Canada, China, Denemarken, Duitsland, Filipijnen, Finland, Frankrijk, Hongkong SAR van China, Ierland, India, Japan, Maleisië, Mexico, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk en 6 meer ## Functies - Aanpasbare rapporten - Aanpasbare velden - Activiteitendashboard - Afspraakplanning - Afsprakenbeheer - Beheer van verkooppipeline - Campagnebeheer - Consumentgericht chatten in realtime - Contactenbeheer - Contactendatabase - Contract- en licentiebeheer - Documentbeheer - Documenten opslaan - E-mailbeheer - E-mailmarketing - E-mailsjablonen - For Financial Institutions - Gegevens importeren en exporteren - Herinneringen - Integratie van derden - Integratie van sociale media - Interactie bijhouden - Kalender-/herinneringssysteem - Kalenderbeheer - Kansenbehee - Klanten volgen - Klantenbeheer - Klantendatabase - Lead nurturing - Leaddistributie - Leadkwalificatie - Leads beheren - Leads genereren - Leads vastleggen - Leadsegmentering - Mobiele toegang - Offertes - Pipelinebeheer - Plannen - Prestatiemeetwaarden - Projectbeheer - Samenwerkingstools - Segmentering - Taakbeheer - Third-Party Integrations - Verkoopprognose - Verkooprapporten - Waarschuwingen/Meldingen - Workflowbeheer - Zoeken/filteren ... en 5 meer functies ## Integraties (199 in totaal) - 123FormBuilder - AWeber - Accelo - Act\! - ActiveCampaign - ActiveDEMAND - AdRoll - Aircall - AllClients - AnyMeeting - Apollo.io - Asana - AskNicely - Atomic AI - Attribution ... en 184 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Lead management software](https://www.capterra.be/directory/30017/lead-management/software) ## Gerelateerde categorieën - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) - [CRM-systemen voor MKB](https://www.capterra.be/directory/31583/small-business-crm/software) - [Lead management software](https://www.capterra.be/directory/30017/lead-management/software) - [Online CRM-systemen](https://www.capterra.be/directory/30072/online-crm/software) - [CRM-systemen voor banken en verzekeraars](https://www.capterra.be/directory/30562/financial-crm/software) ## Alternatieven 1. [Zoho CRM](https://www.capterra.be/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.be/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.be/software/61368/salesforce) — 4.4/5 (18790 reviews) 4. [Dynamics 365](https://www.capterra.be/software/157279/dynamics-365) — 4.4/5 (5834 reviews) 5. [eWay-CRM](https://www.capterra.be/software/152769/eway-crm) — 4.5/5 (823 reviews) ## Reviews ### "Easy to Stand Up and Get to Work" — 5.0/5 > **Eric** | *21 januari 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: HubSpot CRM is incredibly easy to spin up and begin using. It is one of the fastest CRM tools to stand up and use from the get go. Its especially nice that there is a free tier to get you started. > > **Minpunten**: Everything costs money, which you should expect. However, with HubSpot CRM, there are tiers that unfold functionality. Rather than getting exactly what you need, you will find that you are likely to pay extra for the things you don't need as well. > > I've used HubSpot CRM in a couple of different organizations, from large-scale enterprise wide deployments, to small-scale small businesses. In both cases, working with the HubSpot team is a great experience ----- ### "Not for a small team that wants to run tech-lean." — 4.0/5 > **Katie** | *25 februari 2026* | Marketing en reclame | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100% customizable, having features like this where we could display custom properties was very helpful. I appreciate a CRM system that allows for flexibility and customization. > > **Minpunten**: If you don't have a large team with different departments and multiple pipelines in play, this system is simply overpowered for what you'd need. For our use case, I found myself trying to use features that we truly didn't need in order to get the value out of the system. Hubspot is a costly system built in a modular format, so if you want to do X within the CRM, you need to buy Y access. If you're wanting to run your business "tech-lean," Hubspot CRM is NOT the system for you. > > There was definitely a learning curve to Hubspot, even for someone coming from other robust CRM systems. I've used many, and the great thing about Hubspot CRM is that it really can do a lot. But if you're thinking you can just bring other CRM experience and find your way around with ease, you'll probably find yourself a bit frustrated. Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked. Ultimately, the company I used Hubspot CRM with moved to a more simplified system. It was just too powerful and complex for what we really needed, even at scale. ----- ### "Great ease of use\!" — 5.0/5 > **Kayla** | *27 mei 2026* | Management non-profit organisaties | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I love being able to use the multiple training services provided\! Customer service is always great\!\! > > **Minpunten**: I think I could be using it more actually\! There is so much offered within hubspot, I'm always discovering more to utilize. > > Overall HubSpot has been a great help and addition to our teams\! Its been so helpful and easy to use\! ----- ### "Easy to Buy, Impossible to Downsize" — 2.0/5 > **Charles** | *3 februari 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: Easy to adjust CRM with comprehensive features - powerful on the pipeline management of deals. Collaborative approach and adapatable Dashboards > > **Minpunten**: HubSpot started with a solid value proposition, but over time it has become a masterclass in aggressive upselling and toxic pricing practices. We invested a lot of time implementing the product, only to be constantly pushed to upgrade features we don’t need and don’t use. The final straw was a seat management issue that feels completely unacceptable for a modern SaaS in 2026. After changing some users on our plan, we were automatically pushed to a higher seat tier. When we tried to return to 6 seats: which is exactly what we need for our 6 sales reps. we were told in writing by our CSM that it was impossible. Why? Because our contract allows us to add seats, but not remove them until contract expiration… in late 2027. Locking customers into unused seats for years is not “customer success,” it’s customer captivity. This kind of rigid, one-way pricing model belongs to another era. We recently tested Attio and realized something important: we don’t need half of HubSpot’s bloated feature set that we’re paying for anyway. Simpler tools with transparent pricing are catching up fast. In short: HubSpot starts as a good value proposition, then monetizes by pushing relentless upsells and trapping customers in inflexible contracts. After this experience, I even sold my HubSpot shares. I don’t believe this sales culture is ROI-positive in the long run. Disappointing evolution for what used to be a promising product. ----- ### "Organized, Visual, and Worth It" — 5.0/5 > **Geverifieerde reviewer** | *28 maart 2026* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I like the most is how everything about my contacts lives in one place. For people that like to feel that you can easily manage lots of information and details, in a really easy way, HubSpot is your choice. > > **Minpunten**: What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start needing more advanced features. For a small business or someone just starting out, the cost can feel like a stretch. > > I have a positive experience with HubSpot CRM so far. The sales pipeline and the dashboards are very easy to customize and manage. They give a quick, visual snapshot that makes it easier to make decisions without digging through data. ----- Pagina: 1 / 180\ Volgende: [Volgende pagina](https://www.capterra.be/software/152373/hubspot-crm?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/152373/hubspot-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens