--- description: Ontdek de plus- en minpunten van Upper Hand en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Upper Hand - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Software voor sportcompetities](/directory/30751/sports-league/software) > [Upper Hand](/software/151570/upper-hand) # Upper Hand Canonical: https://www.capterra.be/software/151570/upper-hand Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.be/software/151570/upper-hand?page=2) > De innovatieve sport- en fitnesssoftware levert ervaringen van wereldklasse door middel van technologie en ontwerp. > > Oordeel: score van **4.1/5** door 110 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Upper Hand? Fitness- en sportbedrijven, faciliteiten en trainers die hun klanten een eersteklas online planningservaring willen bieden en tegelijkertijd de tijd die aan administratieve taken wordt besteed, willen verminderen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.1/5** | 110 Reviews | | Gebruiksgemak | 3.9/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews | | Functies | 3.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Upper Hand - **Locatie**: Indianapolis, VS - **Opgericht**: 2012 ## Commerciële context - **Beginprijs**: US$ 79,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Aanwezigheid bijhouden - Aanwezigheid bijhouden - Aanwezigheidsbeheer - Adresboek - Apparatuurbeheer - Beschikbaarheidsbeheer - Betalingen verwerken - CRM - Communicatie met leden - Communicatiebeheer - Contactenbeheer - Evenementenbeheer - Facility Asset Management - Factureren - For Gyms - For Yoga/Pilates Studios - Franchise-intranet - Groepsregeistratie - Herinneringen - Kalender-/herinneringssysteem - Kalenderbeheer - Klantenbeheer - Klantenportal - Klassenbeheer - Kleurcodes en -pictogrammen - Ledenbeheer - Ledendatabase - Ledenlijst - Ledenportal - Lidmaatschapsbeheer - Lidmaatschapverlenging - Mobiele app - Mobiele toegang - Online betalingen - Online registratie - Online reserveren - Plannen - Portal voor ouders - Rapportage en analyse - Rapportage en statistieken - Realtime planning - Reserveringsbeheer - Ruimtebeheer - Schuldenbeheer - Studentenbeheer - Teammanagement - Typen leden - Voorraadbeheer - Waarschuwingen/Meldingen - Websitebeheer ... en 17 meer functies ## Integraties (2 in totaal) - Fivetran - Snowflake ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Software voor sportcompetities](https://www.capterra.be/directory/30751/sports-league/software) ## Gerelateerde categorieën - [Software voor sportcompetities](https://www.capterra.be/directory/30751/sports-league/software) - [Yogastudio software](https://www.capterra.be/directory/30755/yoga-studio/software) - [Clubadministratie software](https://www.capterra.be/directory/30215/club-management/software) - [Fitness software](https://www.capterra.be/directory/30910/fitness/software) - [Facility management software](https://www.capterra.be/directory/30211/facility-management/software) ## Alternatieven 1. [Mindbody](https://www.capterra.be/software/40229/mindbody) — 4.0/5 (2983 reviews) 2. [Daxko Operations](https://www.capterra.be/software/148388/daxko-operations) — 4.5/5 (173 reviews) 3. [WellnessLiving](https://www.capterra.be/software/145039/wellnessliving) — 4.4/5 (607 reviews) 4. [ClubRight](https://www.capterra.be/software/160550/club-right) — 4.8/5 (182 reviews) 5. [Wodify](https://www.capterra.be/software/159663/wodify) — 4.5/5 (154 reviews) ## Reviews ### "Great start and potential" — 3.0/5 > **Jameson** | *22 januari 2020* | Professionele training en coaching | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I like that it is automated and allows for me to focus more time on delivering my services rather than registering and recording participants > > **Minpunten**: I would like the communication to clients to be more customization and I would like my clients to have an easier time navigating the software. I receive a lot of "please help" emails for relatively simple and common things. (like signing up for a session or unscheduling a session). > > It has certainly given my coaches more independence to function on their own and manage their own sessions. I have needed to send out fewer reminders and be the "middle man" much less. ----- ### "Creating Margin" — 5.0/5 > **Josh** | *10 augustus 2022* | Sport | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The main reason I switched to upperhand was to cut down on the time I was spending with scheduling and coaches’ payroll and I have been extremely satisfied. I am spending much less time on that and more time on actually growing the business > > **Minpunten**: There are some calendar features I would like to see implemented such as “drag and drop” and a direct link from the calendar session to the client profile. There are also changes I feel are important to the client experience. Many clients get confused between parent and participant profiles. That’s the number one headache I have and the biggest complaint I get from clients is confusion beteeen profiles. > > Overall I am highly satistfied. ----- ### "Upper Hand does not deliver on deliverables" — 1.0/5 > **Chris** | *12 december 2024* | Sport | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Relatively good user interface so it’s easy to use on client side. > > **Minpunten**: They would not deliver on what they told me they would > > I requested for multiple memberships per account. They still don’t have this option. ----- ### "Great Business Tool" — 5.0/5 > **Chris** | *11 augustus 2022* | Sport | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Really nice way to have all your clients in one system. > > **Minpunten**: Can be confusing especially on the customer face, when signing up for the first time. I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership. > > It has helped me a lot so far\! ----- ### "Easy for customers, but lacks some bells and whistles" — 4.0/5 > **Liz** | *19 november 2020* | Sport | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The software is pretty easy for customers to use, and we have a lot more customers doing their own account management vs. asking me to do it like they did with our last CRM. It looks great, and creating events is very easy. > > **Minpunten**: It's hard to tell what your customers owe. Different things are managed in different places - to cancel a lesson you have to go to the contacts tab, to mess with a membership you have to go to the membership tab (can't do it from the contacts page), to see what people owe you have to go to reports. It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead. Also, it sends way too many emails, including a receipt that makes customers think they've been double charged because of the way it's worded. > > Upper Hand doesn't have as many features as our old software, which makes it a little harder to use when you're used to having tons of control. But the plus side is that it does a few things very, very well. Overall our customers are having a much easier time using this software, and it's straightforward if you're doing straightforward things with it. ----- Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.be/software/151570/upper-hand?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/151570/upper-hand) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens