--- description: Ontdek de plus- en minpunten van ServiceTitan en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [HVAC-software](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.be/software/150053/servicetitan Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.capterra.be/software/150053/servicetitan?page=2) > ServiceTitan wordt vertrouwd door meer dan 100.000 aannemers en is de nummer 1 meest gebruikte software voor residentiële service- en vervangingsbedrijven. > > Oordeel: score van **4.3/5** door 341 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt ServiceTitan? Bedrijven op het gebied van HVAC, sanitair, elektriciteit, garagedeuren en schoorsteenvegen die hun inkomsten willen vergroten, hun zaken willen stroomlijnen, hun team willen aansturen en hun klanten willen verrassen. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.3/5** | 341 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ServiceTitan - **Locatie**: Glendale, VS - **Opgericht**: 2012 ## Commerciële context - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Verenigde Staten ## Functies - Apparatuur bijhouden - Beheer van technici - Beheer van verkooppipeline - Beschikbaarheidsbeheer - Budget Tracking - CRM - Compliancebeheer - Contactendatabase - Documentbeheer - Documenten opslaan - Elektronische betalingen - Elektronische handtekening - Factuurbeheer - For Carpet Cleaners - GPS - Gegevens importeren en exporteren - Incidentenbeheer - Inspectiebeheer - Kalender-/herinneringssysteem - Kalenderbeheer - Klanten volgen - Kostendatabase - Kostenschatting - Locatie bijhouden - Materiaalonderzoek - Mobiele app - Offertes - Onderhoudsplanning - Online reserveren - Online tijdklok - Plannen - Preventief onderhoud - Projectbeheer - Projectfacturering - Rapportage en analyse - Rapportage en statistieken - Real-Time Updates - Realtime planning - Risicobeheer - Servicegeschiedenis - Sms-berichten - Taakbeheer - Terugkerende afspraken - Third-Party Integrations - Tijd bijhouden - Voor commerciële en/of industriële installateurs - Voorraadbeheer - Voortgangsrapporten - Werk bijhouden - Werkorderbeheer ... en 34 meer functies ## Integraties (20 in totaal) - Airship - CompanyCam - EagleView - Google Ads - Google Workspace - Hover - Intuit Enterprise Suite - NetSuite - OnCall Air - QuarksUp - QuickBooks Free - QuickBooks Online - Rilla - Sage Intacct - SendPulse ... en 5 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [HVAC-software](https://www.capterra.be/directory/30107/hvac/software) ## Gerelateerde categorieën - [HVAC-software](https://www.capterra.be/directory/30107/hvac/software) - [Field service software](https://www.capterra.be/directory/10009/field-service-management/software) - [Planning software](https://www.capterra.be/directory/30087/scheduling/software) - [Software voor loodgieters](https://www.capterra.be/directory/30673/plumbing/software) - [Elektrotechniek software](https://www.capterra.be/directory/31006/electrical-contractor/software) ## Alternatieven 1. [FieldPulse](https://www.capterra.be/software/153475/fieldpulse) — 4.6/5 (500 reviews) 2. [Jobber](https://www.capterra.be/software/127994/jobber) — 4.6/5 (1487 reviews) 3. [Connecteam](https://www.capterra.be/software/153140/connecteam) — 4.6/5 (5318 reviews) 4. [Service Fusion](https://www.capterra.be/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [Housecall Pro](https://www.capterra.be/software/140363/housecall-pro) — 4.7/5 (2749 reviews) ## Reviews ### "ST- Honest review" — 5.0/5 > **Logan** | *1 oktober 2025* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Probably the best thing is the customer support. I appreciate that I can call at any time and get the help/advice I need. I also appreciate the opportunities for growth both personally and professionally. > > **Minpunten**: The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed. There are different parts of ST that would be super helpful if it can be changed to fit our companys style/processes, but are unable to be. Also they always are trying to get you to spend more money. > > Overall it has been great. ST has transformed our company, and has helped up define processes and procedures, and work more efficiently. ----- ### "Best Decision We Made\!" — 5.0/5 > **Lucianna** | *23 maart 2026* | Bouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: As a call center manager, I’ve had the opportunity to work with ServiceTitan for 8 months now, and I can confidently say it has transformed our operations. User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively. Data Insights: ServiceTitan provides extensive reporting capabilities, allowing us to analyze call center metrics in real-time. This data helps in making informed decisions to enhance our service. (You can even generate your own reports) Customer Support: The support from our customer success manager has been fantastic. She's always available to assist with any issues and offer valuable training resources. > > **Minpunten**: Learning Curve for New Users: While the platform is generally user-friendly, new team members may require some time to fully understand all features. The system is very extensive. But once you're acclimated, the possibilities are endless. > > ServiceTitan has been a gamechanger for our call center operations. It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line. I highly recommend ServiceTitan to any company looking to enhance their service management capabilities. ----- ### "Not worth the money and headaches" — 2.0/5 > **Edward** | *10 maart 2026* | Bouw | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist. I appreciate the concept of what the software could achieve, but unfortunately, it’s not there yet. > > **Minpunten**: ServiceTitan has numerous bugs and system flaws, making it making it not worth five times the cost of Housecall Pro. We traded some headaches for more complex issues. The support team struggles with minimally complex tasks, often requiring me to troubleshoot and explain the underlying problems. The support team needs untouched system errors, so these issues persist. I can’t wait a week or more for my team to use the system effectively. I’m still facing challenges with records imported from Housecall Pro. The data team leaders contacted me, but I haven’t had the time to review nearly 800 job and invoice records due to other time-consuming errors. I spent 4 months working with your team to implement a simple Clock I/O for technicians, but it proved impossible, so we reverted to flexible timekeeping, which isn’t suitable for many tradespeople. I also dislike how you made simple tasks overly complicated even for a super admin. In the age of remote work, it’s essential to design your system in a way that allows users to set their preferred time zone, similar to any other system. This approach eliminates the necessity of forcing users to set their devices to the time zone of their work location, instead of their actual living location or the need to purchase a new device. > > My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications. However, I must say that working with some of your team members, including \[sensitive content hidden\] was a pleasure. ----- ### "Very powerful software\!" — 4.0/5 > **Khiana** | *26 juni 2026* | Bouw | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: 1) ServiceTitan is a beast in that it encompasses everything you could need for your business - customer communication, invoicing, inventory, scheduling, etc. 2) They offer training in various ways - video modules, articles to read, podcasts (ToolBox for the Trades), in person events (Pantheon, Toolbox Live), webinars (Torch network, Sparks, Ember), etc. These training opportunities help you utilize ServiceTitan to the full but also teach you how to grow your business and provide better service. 3) Customers get to have a say in the road map. There is an ideas page where we can submit our ideas for ways we would like to see the software improved or new components we would like to see added to it. Clients can vote on the ideas and popular ones are considered in future software releases. 4) They allow us to test new features out before they launch them and your company can become part of a beta. We love being able to learn how to use the new component ahead and provide feedback to help them improve it. > > **Minpunten**: 1) Their customer support could be improved. Sometimes it takes a while for you to be routed to the correct support agent, specialist or developer and receive a solution to a problem. They are quick for an initial response however, cases remain open for an extended period of time (a few months). Sometimes the support cases are closed without a resolution being found or with being told things are working as intended and they couldn't recreate the problem on their end or it is a known "disconnect" and a resolution is on their future roadmap. 2) When there is a new software release, there tend to be a lot of bugs and issues that follow it - both in the office and on the mobile app. 3) There is frequent staff change over and our CSM changes regularly. Often we are provided with someone who is new to the software and is unable to provide us with the support and guidance we require to resolve more complex problems. > > Overall, we love the core product and find it very useful\! It helps our company stay organized and has saved us countless times whether it is catching when a vendor charges us for something they shouldn't have, having a client's phone call recorded for reference, etc. We love that absolutely everything is tracked\! ----- ### "I would highly recommend Service Titan" — 5.0/5 > **Heather** | *5 maart 2026* | Bouw | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The customer service particularly that of \[sensitive content hidden\]- We have had several CSM, but \[sensitive content hidden\] is by far the best of the best. She is there when you need her and continues to support Lakeside thru their journey\! > > **Minpunten**: The response time on technical issues, I understand that we are not the only business needing assistance but there are times when errors or issues come up that must be corrected on the back side of things, and the delay in this sometimes outs us at a standstill. > > My overall experience has been good; they have some great people that work at Service Titan, I have been fortunate to work with several of them\! ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.capterra.be/software/150053/servicetitan?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/150053/servicetitan) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens