eHopper

Wie gebruikt eHopper?

Kleine en middelgrote bedrijven, zoals quick-service restaurants, koffiezaakjes, bakkerijen, cafés, bars, slijterijen, foodtrucks, ijssalons, vape-winkels, winkels of pop-upkiosken.

Wat is eHopper?

eHopper is een gratis POS-systeem voor Windows-pc's, Android, iPad, Poynt mobiele terminal. eHopper is geschikt voor kleine bedrijven zoals quick-service restaurants, winkels, koffiezaakjes, bakkerijen, cafés, bars, slijterijen, foodtrucks en elk andere retailbedrijf dat op zoek is naar een geconsolideerde oplossing om de activiteiten te versnellen en hun bedrijf te laten groeien.

Belangrijkste kenmerken:
Orderbeheer
Klantenbeheer
Voorraadbeheer
Medewerkersbeheer
Betalingen
Loyaliteit
Betaalbewijzen
Afdrukken van betaalbewijzen/keukenbonnen

eHopper - Details

eHopper

http://www.ehopper.com/

Opgericht in 2000

eHopper - Prijsoverzicht

eHopper heeft een gratis versie en biedt een gratis proefperiode.

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Gratis versie

Ja

Gratis proef

Ja

Implementatie

Geïnstalleerd - Mac

Cloud, SaaS, Web

Geïnstalleerd - Windows

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van eHopper

  • Aparte controles
  • Beheer van cadeaubonnen
  • Deelcontroles
  • Inventarisatie
  • Kassabeheer
  • Loyaliteitsprogramma
  • Personeelsbeheer
  • Tips beheren

Bekijk de volledige lijst van Horeca kassa software

  • Aparte controles
  • Beheer van cadeaubonnen
  • Deelcontroles
  • Leveringsbeheer
  • Loyaliteitsprogramma
  • Mobiele toegang
  • Online bestellen
  • Rapportage en analyse
  • Tabellenbeheer
  • Tips beheren
  • Voorraadbeheer

Bekijk de volledige lijst van Horeca kassasystemen

  • Beheer van cadeaubonnen
  • Elektronische handtekening
  • Kassasystemen voor restaurants
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Profielen van klantenaccounts
  • Provisiebeheer
  • Retail POS
  • Retourbeheer
  • Streepjescodes scannen
  • eCommerce-integratie

Bekijk de volledige lijst van Kassasystemen

  • Beheer van cadeaubonnen
  • Kortingsbeheer
  • Ondersteuning van loyaliteitsprogramma's
  • Prijsbeheer
  • Provisiebeheer
  • Retouren bijhouden
  • Streepjescodes scannen
  • Touchscreen
  • Verkoop bijhouden
  • Voorraadbeheer
  • eCommerce

Bekijk de volledige lijst van Kassasystemen voor detailhandel

  • CRM
  • E-mailmarketing
  • Inkooporderbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Orderbeheer
  • Personeelsbeheer
  • Postorder
  • Provisiebeheer
  • Rapportage en analyse
  • Retourbeheer
  • Voorraadbeheersysteem
  • eCommerce

Bekijk de volledige lijst van Retail software

  • Beheer van cadeaubonnen
  • Kassasysteem voor bars
  • Kassasystemen voor restaurants
  • Kortingsbeheer
  • Ondersteuning van loyaliteitsprogramma's
  • Prijsbeheer
  • Provisiebeheer
  • Retouren bijhouden
  • Streepjescodes scannen
  • Toegangsrechten voor gebruikers
  • Verkoop bijhouden
  • Voorraadbeheer
  • eCommerce

Bekijk de volledige lijst van iPad kassasystemen

eHopper alternatieven

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Reviews van eHopper

5 van 48 reviews worden weergegeven

In totaal
4/5
Gebruiksgemak
4,2/5
Klantenservice
3,8/5
Functies
3,8/5
Waar voor je geld
4/5
Jaime R.
Point Of Sale Deployment Manager
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 5/11/2018

"Great Company, Great Software, Awesome Service"

Opmerkingen: Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Pluspunten: This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Minpunten: They are missing a few features for fullservice restuarants but plan on adding them in the future.

  • Bron van de reviewer 
  • Beoordeeld op 5/11/2018
Geverifieerde reviewer
Owner/Operator
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 24/8/2018

"eHopper customer experience"

Opmerkingen: For the most part, the service fills our need at this time.

Pluspunten: We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Minpunten: There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Antwoord van de leverancier

van eHopper op 27/8/2018

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

  • Bron van de reviewer 
  • Beoordeeld op 24/8/2018
Iryna P.
Owner
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 14/5/2020

"Used be a good one; however, now it is horrible"

Opmerkingen: Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Pluspunten: Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Minpunten: Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

  • Bron van de reviewer 
  • Beoordeeld op 14/5/2020
Geverifieerde reviewer
President
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 6/2/2020

"A value POS for small business"

Opmerkingen: In the end, eHopper is a creative merchant processing service that does offer more options to customers. It definitely saves upfront investment cost with the high quality terminal that is provided and zero processing fees. However, it can sometimes turn away customers who prefer using credit cards for their purchases instead of debit cards. It is too early to say whether the upfront savings outweight the long term costs associated with the service.

Pluspunten: The biggest benefit is not being charged processing fees for transactions and receiving a free touchscreen chip terminal (that doesnt attach to a mobile device). These 2 things set the company apart from other merchant processors. The app and dashboard is also nice and easy to use/navigate.

Minpunten: Ironically, the biggest downside I can think of is how it actually avoids charging merchant fees (at least to the business owner). This is done by telling and charging the customer a surcharge for credit card payments and giving a discount for debit card purchases. This may or may not be a big deal for some people and I can see some customers indeed preferring the cash discount (given their credit card rewards dont offer better incentive). However, this practice may be frowned upon by others. This is already a common practice typical mom and pop shops often utilize, but not something commonly seen with major retailers. In that sense, social perception is also a factor to be considered.

  • Bron van de reviewer 
  • Beoordeeld op 6/2/2020
Geverifieerde reviewer
Director of Licensing & Business Development
Kleding en mode, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 27/8/2018

"Great Service, Limited Functionality"

Opmerkingen: Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Pluspunten: The software was affordable, the team was very responsive to troubleshoot any issues we had.

Minpunten: The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Antwoord van de leverancier

van eHopper op 29/10/2018

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to [email protected]

  • Bron van de reviewer 
  • Beoordeeld op 27/8/2018