--- description: Ontdek de plus- en minpunten van Efficy CRM en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Efficy CRM - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [CRM-software](/directory/2/customer-relationship-management/software) > [Efficy CRM](/software/149894/efficy-crm) # Efficy CRM Canonical: https://www.capterra.be/software/149894/efficy-crm Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.be/software/149894/efficy-crm?page=2) > Efficy staat bekend als het meest flexibele CRM van Europa, en biedt CRM-oplossingen die volledig aan te passen is waardoor uw medewerkers zich blijven ontwikkelen. > > Oordeel: score van **4.0/5** door 90 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Efficy CRM? Het bank- en verzekeringswezen, advies- en advocatenkantoren, IT, gezondheidszorg, ledenorganisaties, productie, non-profit organisaties, de openbare sector, de vastgoedsector, de detailhandel en het (openbaar) vervoer. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.0/5** | 90 Reviews | | Gebruiksgemak | 3.9/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews | | Functies | 3.9/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Efficy - **Opgericht**: 1998 ## Commerciële context - **Beginprijs**: € 49,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Deens, Duits, Engels, Fins, Frans, Grieks, Hongaars, Italiaans, Japans, Kroatisch, Nederlands, Noors, Pools, Portugees, Roemeens, Russisch, Slowaaks, Spaans, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Andorra, België, Bulgarije, Denemarken, Duitsland, Finland, Frankrijk, Gibraltar, Griekenland, Hongarije, Ierland, Italië, Kroatië, Luxemburg, Malta, Monaco, Nederland, Noorwegen, Oostenrijk, Polen en 10 meer ## Functies - Aanpasbare formulieren - Activiteitendashboard - Afsprakenbeheer - Beheer van enquêtes/peilingen - Beheer van fondsenwerving - Beheer van salesactiviteit - Beheer van vergaderingen - Bestanden delen - CRM - Campagnebeheer - Communicatie via meerdere kanalen - Communicatiebeheer - Contentbeheer - Controle van goedkeuringsbeheer - Controle van oproepen - Documentbeheer - Documenten capture - Documenten opslaan - Donorenbeheer - Elektronische handtekening - Engagement bijhouden - For Financial Institutions - Geautomatiseerde routing - Gedeelde contacten - Inboxbeheer - Incidentenbeheer - Kalenderbeheer - Kennisbankbeheer - Klanten volgen - Klantendatabase - Klantensegmenten - Klantgeschiedenis - Klantprofielen - Leads genereren - Mobiele toegang - Opmerkingen/notities - Oproepscripts - Pipelinebeheer - Proces- en workflowautomatisering - Projectplanning - Rapportage/projecten volgen - Samenwerkingstools - Taakbeheer - Toegangsopties/machtigingen - Verkooprapporten - Visuele analyse - Voor de verzekeringsbranche - Voorgedefinieerde sjablonen - Zoeken in gehele tekst - Zoeken/filteren ... en 61 meer functies ## Integraties (23 in totaal) - ACTITO - BlueMind - Creditsafe - DigDash - Docusign - Flexmail - Gmail - Google Docs - Kiamo - Mailchimp - Mailjet - Mapo - Microsoft Excel - Microsoft Outlook - Microsoft PowerPoint ... en 8 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) ## Gerelateerde categorieën - [CRM-software](https://www.capterra.be/directory/2/customer-relationship-management/software) - [Online CRM-systemen](https://www.capterra.be/directory/30072/online-crm/software) - [Samenwerkingssoftware](https://www.capterra.be/directory/15/collaboration/software) - [CRM-systemen voor MKB](https://www.capterra.be/directory/31583/small-business-crm/software) - [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software) ## Alternatieven 1. [Bitrix24](https://www.capterra.be/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Zoho CRM](https://www.capterra.be/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [monday.com](https://www.capterra.be/software/147657/monday-com) — 4.6/5 (5726 reviews) 4. [Pipedrive](https://www.capterra.be/software/132666/pipedrive) — 4.5/5 (3042 reviews) 5. [EngageBay CRM](https://www.capterra.be/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "Much more than a CRM, it is a complete product to manage "knowledge" within your company" — 4.0/5 > **Jean-Philippe** | *19 mei 2017* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We have been implementing this tool in 2011. we have 5 different departments with 5 different needs and we have with Efficy to help our different needs. - amazing flexibility to customize your own process, fields, lookup etc... - very good presentation. "flat" design straight to the point. - good communication with the supplier to move forward your project. If you are looking for a tool that will support different specific needs from sharing information, dealing with sales needs, managing pool of pictures, you will make the right choice with this tool. We had also the possibility to "feed" more than 80% of our website with information coming directly from Efficy (text, pictures, profiles, etc..). Great tool > > **Minpunten**: The great flexibility is sometimes "challenging" in the sense that due to the fact that we can add so many features... sometimes it could disturbing for the users and for the project manager to follow. > > \- better communication within the company - better process in place to manage information - better sales activities ----- ### "Versatile CRM with a very broad functionality set" — 5.0/5 > **Bart** | *15 maart 2017* | Evenementenbureaus | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Versatile Customer Care Easy to use web-based fast Outlook integration > > **Minpunten**: The webinterface can be a bit overwhelming in the beginning Importing data has to be handled by the programmers, the built-in import tool is a bit outdated. > > Once you get the hang of it, you will find out that Efficy really is a great and versatile CRM. It's easy to use Web-Interface is very adaptable and has a great system of customizable views. Efficy has been neatly integrated into our way of working without a minimum amount of development and the learning curve for our employees wasn't too steep so that the transition from our old system to Efficy went fluently. Often forgotten when making a buying decision but I really would like to stress on the quality of the customer support at Efficy's. Good customer care will make your CRM journey a lot easier and with Efficy you will find out that they can make the difference with the competition. ----- ### "Ines CRM" — 3.0/5 > **Riham** | *28 februari 2022* | Voedselproductie | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: a database were one team can have access to information simultaneously > > **Minpunten**: I cannot really precisely say because I have not had a proper formation to learn how to use it but i would love to in the near future ----- ### "Cannot imagine to be using another system" — 5.0/5 > **Stijn** | *15 maart 2017* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - easy to use - web-based \>\> reachable everywhere > > **Minpunten**: - > > I've known Efficy since the beginning. The system and it's logic behind has always felt natural for me and easy to use. The amount of information that can be put into it stays manageable and clear thanks to the ability to view everything from different point of views and still be able to find the data you need where you need it. I would recommend it to everyone who wants to work efficient and productive. The ease of use combined with the possibility to integrate the system with well-spread tools like Office and the possibility to integrate it with nearly every other system makes Efficy CRM a incredible powerful tool that stays flexible and agile despite the power of the system. ----- ### "Very flexible and easy to use" — 4.0/5 > **Jens** | *26 september 2017* | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: - Very easy to use and intuitive - Flexible: Easy to add or change fields to the system using the configuration tool - Queries/Reports: End users can create queries \& reports by themselves - Outlook synchronization works very well - Interfacing with other software (SAP, Qlikview) using the datasynchro tool allows you to load data from other software. - Office integration allows you to create templates in an easy way - Efficy has the possibility to work offline. > > **Minpunten**: - Efficy on mobile phone still has some space for improvement (In development). - The offline installation need to be setup by a technical skilled person. > > Centralised customer information Sales is making offers in an uniform offer template Better view on sales' agenda and activity ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.be/software/149894/efficy-crm?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/149894/efficy-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens