--- description: Ontdek de plus- en minpunten van Guru en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guru - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Kennismanagement software](/directory/30094/knowledge-management/software) > [Guru](/software/145390/guru) # Guru Canonical: https://www.capterra.be/software/145390/guru Pagina: 1 / 27\ Volgende: [Volgende pagina](https://www.capterra.be/software/145390/guru?page=2) > Webgebaseerd platform voor kennisuitwisseling met geverifieerde informatie van experts in je team: waar je werkt, wanneer je het het meest nodig hebt. > > Oordeel: score van **4.8/5** door 639 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Guru? Voornamelijk SaaS-bedrijven, maar ook bureaus en onderwijsorganisaties tonen interesse. Het platform werkt goed in sectoren waar de bedrijfskennis voortdurend verandert. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 639 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.8/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Guru - **Locatie**: Philadelphia, VS - **Opgericht**: 2013 ## Commerciële context - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Arabisch, Baskisch, Bulgaars, Catalaans, Chinees, Chinees, Deens, Duits, Engels, Estisch, Fins, Frans, Galicisch, Grieks, Hebreeuws, Hindi, Hongaars, IJslands, Iers, Indonesisch, Italiaans, Japans, Kazachs, Koreaans, Kroatisch, Lets, Litouws, Maleis, Nederlands, Noors, Oekraïens, Pools, Portugees, Portugees, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - AI/machine learning - Aanpasbare branding - Aanpasbare sjablonen - Activiteit-/nieuwsfeed - Catalog Management - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Contentbeheer - Discussions/Forums - Documentbeheer - Enquêtes en feedback - Externe ondersteuning - Feedbackbeheer - Gebruikersbeheer - Gegevens importeren en exporteren - Indexering - Kalenderbeheer - Kennisbankbeheer - Kennisbeheer - Live chatten - Meerdere gegevensbronnen - Natuurlijke zoektaal - Personeelslijst - Query-suggesties - Rapportage en analyse - Rapportage en statistieken - Rich Text Editor - Samenwerkingstools - Taakbeheer - Tekstbewerking - Third-Party Integrations - Toegangsopties/machtigingen - Voor meerdere talen - Voortgang bijhouden - Waarschuwingen/Meldingen - Zelfserviceportal - Zoeken in gehele tekst - Zoeken/filteren ## Integraties (42 in totaal) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... en 27 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Kennismanagement software](https://www.capterra.be/directory/30094/knowledge-management/software) ## Gerelateerde categorieën - [Kennismanagement software](https://www.capterra.be/directory/30094/knowledge-management/software) - [Productiviteit software](https://www.capterra.be/directory/30968/productivity/software) - [Thuiswerksoftware](https://www.capterra.be/directory/31855/remote-work/software) - [Knowledge Base Software](https://www.capterra.be/directory/32454/knowledge-base/software) - [Communicatietools voor medewerkers](https://www.capterra.be/directory/31543/employee-communication-tools/software) ## Alternatieven 1. [Confluence](https://www.capterra.be/software/136446/confluence) — 4.5/5 (3663 reviews) 2. [Document360](https://www.capterra.be/software/177031/document360) — 4.7/5 (290 reviews) 3. [Connecteam](https://www.capterra.be/software/153140/connecteam) — 4.6/5 (5060 reviews) 4. [Helpjuice](https://www.capterra.be/software/130533/helpjuice) — 4.7/5 (102 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.be/software/61368/salesforce) — 4.4/5 (18768 reviews) ## Reviews ### "Guru = Our Trusted Source" — 5.0/5 > **Dana** | *17 juli 2024* | Lucht- en ruimtevaart | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Guru is our support and success team’s Internal Knowledge Base (or ‘IKB’ for short). This tool replaces Notion as our internal support process and how-to Wiki for our team and serves as a trusted source for the support team’s centralized collective knowledge. The adoption of the tool and its extensibility were critical to us, and thus far, we're pleased. Another pro: Ease of implementation and use - It can't be stressed enough how easy this was to configure and deploy. > > **Minpunten**: I'd really like to see a more robust bidirectional integration with Notion, similar to how well Guru works with Zendesk's Help Center. We'd like to have discrete cards that pull in Notion pages and stay in sync with those pages. That said, Guru does allow for bulk import of Notion content. > > I'd buy Guru again if I were starting an internal knowlkedge base all over again. In a heartbeat. ----- ### "Guru is an amazing tool for all enablement support" — 5.0/5 > **Ness** | *14 juli 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The Guru Analytics feature allows us to understand what content is most relevant, understand behaviours of teams who do look for guru support and at what time in any project roll-out. > > **Minpunten**: If I had to name one it would be the manual adding of people to a collection, it would be great if everyone was added so they can be collaborators. > > Guru has really supported me in my role of enablement with the team. Helping me to crete precise content and have a user request for the guru card at a time when its needed in their enablement search. ----- ### "Editing Experience Needs Significant Improvement" — 3.0/5 > **Anthony** | *11 augustus 2021* | Farmaceutica | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: Cards being available in multiple board groups means we don't need to copy and paste knowledge around. Integrations with teams is used regularly. > > **Minpunten**: The editor. the editor. the editor. It's so bad that I'm looking for other ways to organize my knowledge. ----- ### "Easy-to-use, quick to adopt." — 5.0/5 > **Geverifieerde reviewer** | *22 juli 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Really clear organizational structure. Verification allows an easy way to check information validity and recency. > > **Minpunten**: Guru has worked very well for most of our use-cases. The AI features are still rudimentary but that's not Guru's strongest point in our perspective. > > Guru is the best company wiki I've gotten the opportunity to use. It's a great all-in-one tool allowing teams to collaborate across departments easily. The collections/foldering system has allowed us to develop much clear content hierarchy. ----- ### "Easy to use\!" — 5.0/5 > **Geverifieerde reviewer** | *20 maart 2025* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We use Guru as an internal knowledge base - anything from product guides and process outlines to company policies and team announcements. It's very easy to organize and update, and the "verify feature" helps us see what is up-to-date. I especially like how Guru incorporates AI - the AI search capabilities make it really easy to find the information I need. > > **Minpunten**: I like the fact that Guru integrates with Slack. When someone asks a question in Slack, Guru will respond with a suggested answer. However, the answer provided by Guru isn't always correct. It does better with straightforward questions (ie, "what days are company holidays?") than with more complicated product questions. > > I'm a user who isn't involved with the administration of Guru, I just use it as part of my day-to-day work, and I find it very easy to use. It's intuitively designed and simple to find the information I need. ----- Pagina: 1 / 27\ Volgende: [Volgende pagina](https://www.capterra.be/software/145390/guru?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/145390/guru) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens