--- description: Ontdek de plus- en minpunten van dualmon en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Hulp op afstand software](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.be/software/145125/dualmon-remote-access Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.capterra.be/software/145125/dualmon-remote-access?page=2) > Een veilige webgebaseerde oplossing voor on-demand ondersteuning op afstand en toegang op afstand. Vanaf overal verbinding maken, onbeperkte gebruikers en implementaties. > > Oordeel: score van **4.9/5** door 288 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt dualmon? Toegangsservice op afstand op ondernemingsniveau voor kleine/middelgrote bedrijven. Onbeperkte on-demand hulpsessies op afstand zijn perfect voor technische ondersteuningsbedrijven van elke omvang. Ook zijn onbeheerde toegangsprogramma's beschikbaar. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.9/5** | 288 Reviews | | Gebruiksgemak | 4.9/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: dualmon - **Locatie**: San Diego, VS - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 19,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigd Koninkrijk, Verenigde Staten ## Functies - Bestanden delen - Bestandsoverdracht - Chatten/messaging - Controle en beheer op afstand - Diagnostische hulpmiddelen - Mobiele toegang - Onbeheerde toegang - Probleemoplossing - Rapportage en analyse - Realtime chatten - Samenwerkingstools - Scherm delen - Schermopname - Sessies opnemen - Toegang en controle op afstand - Toegang tot meerdere monitoren - Toegangsopties/machtigingen ## Integraties (2 in totaal) - Google Calendar - Microsoft Outlook ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning ## Categorie - [Hulp op afstand software](https://www.capterra.be/directory/30928/remote-support/software) ## Gerelateerde categorieën - [Hulp op afstand software](https://www.capterra.be/directory/30928/remote-support/software) - [Remote desktop software](https://www.capterra.be/directory/31955/remote-desktop/software) ## Alternatieven 1. [RemotePC](https://www.capterra.be/software/173304/remotepc) — 4.7/5 (583 reviews) 2. [TeamViewer ONE](https://www.capterra.be/software/122252/teamviewer) — 4.6/5 (11636 reviews) 3. [AnyDesk](https://www.capterra.be/software/149595/anydesk) — 4.6/5 (1795 reviews) 4. [Zoho Assist](https://www.capterra.be/software/181775/zoho-assist) — 4.7/5 (1476 reviews) 5. [Splashtop](https://www.capterra.be/software/162972/splashtop-business-access) — 4.7/5 (735 reviews) ## Reviews ### "Robust and Reliable, pity it is so laggy" — 4.0/5 > **Michael** | *20 december 2017* | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Affordability: Pricing model is excellent Simplicity: It doesn't try to do everything, but what functions it does have it does well reliability: I have never experienced an outage or unavailability issues > > **Minpunten**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience. No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them.. File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections. > > it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers. ----- ### "Dualmon @ PowerChurch Software" — 5.0/5 > **Dan** | *16 juli 2026* | Programmaontwikkeling | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Price, ease of use, does what we need without a lot of what we don't. My techs didn't have a lot of specific things they could point to about it, but they're in it every single day, and it works for them. > > **Minpunten**: Getting Mac users to set necessary permissions on their side can sometimes be problematic. My techs have expressed that they would like to be able to customize the assist codes, and that seems to be because people try to click "Get Assistance" after 6 characters. I suspect that generated code is non-negotiable, so a visual indication in the Embeddable Assist Widget (ie. "\_ \_ \_ - \_ \_ \_ - \_ \_ \_" to show that 9 characters plus dashes are expected) would be helpful. > > We moved to dualmon from self-hosted screenconnect, and the process was seamless. We rely a lot on remote access to assist our customers, and dualmon has provided that. Once we get connected, everything works as expected, and my techs say that it's quick and gets the job done. ----- ### "Recommended" — 3.0/5 > **Cristian** | *3 augustus 2020* | Civiele techniek | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: It's easy to use and to implement, it has multiple users and it is very reasonably priced. > > **Minpunten**: It is slow compared to other similar software > > Decent experience, should improve speed ----- ### "Simpler than TeamViewer with easy numeric connection codes" — 5.0/5 > **Greg** | *17 juli 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I came across dualmon through a website and found it much simpler to use than TeamViewer. The best part is connecting to a customer — the connection code is registered using numbers only, which is a lot easier than dealing with codes that mix in alphabet letters. It makes getting connected quick and error-free > > **Minpunten**: So far I haven't run into any major issues. It would be nice to see even more integrations down the road, but the core remote access experience has been smooth > > I stumbled upon Dualmon on a website, and after trying it out, I found it much more convenient than TeamViewer. What I love most is how we connect with clients: the access codes consist only of numbers, without any confusing alphabets. This makes the connection process so much faster and easier compared to typing in mixed alphanumeric codes. ----- ### "Best remote software by far" — 5.0/5 > **Buster** | *2 juli 2026* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love that it's reasonably priced and easy to use. No complicated nonsense. I have a number of customers with this installed on their machines, making it easy to help them quickly with their issues. I also use the single-use software for customers who call in for a quick repair. > > **Minpunten**: My only complaint is the lack of reminders for renewal. Otherwise, I am extremely happy with Dualmon. > > I can help a customer from anywhere I have internet service, and that keeps customers loyal. I've actually been on the road and had a customer call with an urgent question. I simply pull over, pull up the app on my phone, and solve the issue. ----- Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.capterra.be/software/145125/dualmon-remote-access?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/145125/dualmon-remote-access) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens