--- description: Ontdek de plus- en minpunten van Little Hotelier en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Little Hotelier - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Hotel software](/directory/20031/hospitality-property-management/software) > [Little Hotelier](/software/144307/little-hotelier) # Little Hotelier Canonical: https://www.capterra.be/software/144307/little-hotelier Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/144307/little-hotelier?page=2) > Een cloudgebaseerde alles-in-één oplossing voor B\&B's, pensions en andere kleine hotels. > > Oordeel: score van **4.1/5** door 236 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Little Hotelier? Specifiek uitgedacht, ontworpen en gebouwd voor B\&B's, herbergen, pensions en kleine hotels. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.1/5** | 236 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.9/5 | Gebaseerd op alle reviews | | Functies | 3.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SiteMinder - **Locatie**: Sydney, NSW, Australië - **Opgericht**: 2012 ## Commerciële context - **Beginprijs**: US$ 109,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200 - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Indonesisch, Italiaans, Portugees, Spaans, Thai - **Beschikbare landen**: Argentinië, Australië, Brazilië, Canada, Duitsland, Filipijnen, Ierland, Indonesië, Italië, Maleisië, Mexico, Nieuw-Zeeland, Portugal, Singapore, Spanje, Thailand, Verenigd Koninkrijk, Verenigde Staten ## Functies - Activiteitendashboard - Beheer van meerdere kanalen - Betalingen verwerken - CRM - Communicatie met gasten - Dynamische prijzen - For Hostel/Dorm Managers - Frontdeskbeheer - GDS/OTA-integratie - Groepsreserveringen - Huishoudbeheer - Inventarisatie - Kalenderbeheer - Kanaalanalytics - Kanaalbeheer - Klantenondersteuning - Notities bij reserveringen - Online reserveren - Orderbeheer - Partnerbeheer - Promotiebeheer - Rapportage en analyse - Rapportage en statistieken - Registratiebeheer - Reserveringenbeheer - Reserveringsbeheer - Ruimte-inventaris - Self Check-In/Check-Out - Tariefbeheer - Third-Party Integrations - Vastgoedbeheer - Verkooppunt - Voorraadbeheer ## Integraties (9 in totaal) - Akia - Duve - GuestTouch - LoungeUp - PayPal - Pricepoint - RoomPriceGenie - Vikey - happyhotel ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Hotel software](https://www.capterra.be/directory/20031/hospitality-property-management/software) ## Gerelateerde categorieën - [Hotel software](https://www.capterra.be/directory/20031/hospitality-property-management/software) - [Reserveringssysteem vakantiehuizen](https://www.capterra.be/directory/30616/vacation-rental/software) - [Hostel management software](https://www.capterra.be/directory/31457/hostel-management/software) - [Online reserverings- en boekingssytemen](https://www.capterra.be/directory/20032/reservations/software) - [Hotel channel manager software](https://www.capterra.be/directory/31615/hotel-channel-management/software) ## Alternatieven 1. [Hostaway](https://www.capterra.be/software/152433/hostaway) — 4.8/5 (1607 reviews) 2. [Lodgify](https://www.capterra.be/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://www.capterra.be/software/159377/guesty) — 4.4/5 (480 reviews) 4. [Cloudbeds](https://www.capterra.be/software/158839/cloudbeds) — 4.3/5 (346 reviews) 5. [Semper](https://www.capterra.be/software/164816/hospitality-software) — 4.3/5 (138 reviews) ## Reviews ### "A practical all-in-one system for small properties" — 5.0/5 > **Phanphop** | *19 juli 2026* | Horeca | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Simple to use and convenient for managing reservations, availability, rates, and multiple booking channels in one place. > > **Minpunten**: Some features, reports, and account settings could be more flexible, intuitive, and easier to navigate. > > A practical system for managing a small property. It covers the essential daily tasks well, and the support team is helpful when issues arise. ----- ### "Big help from Little Hotelier" — 5.0/5 > **Adrian** | *12 juli 2026* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Very good customer support... and even the chatbot is exceptionally intelligent. Today, \[sensitive content hidden\] nailed an issue we were having with clear, well illustrated support. They really are good. The overall service is clean and while it could be a little more simple, its well explained when you hit a barrier. > > **Minpunten**: The phone app could have a little more functionality. Some glitches remain with sending confirmation emails etc > > Overall, leagues ahead of the last booking system we used. The cleanliness of the engine back office is excellent. Little foibles around automated communication could probably be cleared up if I simply took time to explain issues to support, however everyone is too busy in the season to do this. Would be great to have further functionality on the phone app but that's not a dealbreaker... ----- ### "Misbilling and repeated false promises, include fake confirmations, of refunds" — 1.0/5 > **Dean** | *6 augustus 2026* | Horeca | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Served the basic needs of a small property. However given the unresponsive support team, this is not the cost effective option I would recommend > > **Minpunten**: Customer support ghosts you, leaves you to bots and overseas staff with no context so you can start from scratch. This was most frsutrating when there was misbilling and repeated false promises, include fake confirmations, of a refund to make us whole. LH has still not reversed the overcharge and it's been 2 months. > > After years of using LH, which served our basic needs (we had little to no support requests), the worst I've expeinced in the hotel/vacation rental software business - and we have numerous tech stacks in different markets. I don't know if the team has hollowed out and SiteMinder is no longer investing anything into LH, but it is just bad. I would strongly reconsider any decision to use them. The issues started on renewal, when a sales manager agreed to send back a better proposal when we spoke a week prior to the auto renewal. I told him that I would not renew at the existing rate, and to turn off my auto-renewal, which he confirmed. I thankfully took detailed notes of the call and identifying info. I never heard back from him and my numerous calls and emails went unanswered. I then received and auomated email that the subscription was autorenewed. I then called it in and spoke to \[sensitive content hidden\] , Senior Customer Success Advisor. She reviewed the info and agreed that the past rep did not action what was agreed to. She provided the new rate and assured me that the refund would be processed and that my account was removed from auto renewal. It has now been 2 months, and we still have not received the received and \[sensitive content hidden\] has not replied to a 6 weeks of requests for updates. We received 2 emails from general support with "confirmations" it was processed, only to now hear it could not be processed at all due to "internal issues". We will now have no choice but to involve our bank, or send a demand letter. I can no longer believe that this is simply administrative error; it's hard to belive there are companies that still exist with this model of overcharging, promising refunds to keep a customer (even providing an updated contract with the refund amount) and then never promising it or responding. Support Case: \[sensitive content hidden\] ----- ### "Easy to use, value of money" — 5.0/5 > **Ingrida** | *3 juli 2026* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Can log in any device where I am, change, book, cancel bookings. Daily reports revenue and money flow. > > **Minpunten**: More than one file of the same guest information. I would like to log guest name and retrieve all notes. > > It is easy to use. Easy to integrate with accounting system Xero. Secure website. Can build own website in the same system. Good customer support. ----- ### "Boutique hotel experience" — 4.0/5 > **Estelle** | *27 juli 2026* | Horeca | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: The product is easy to use overall and a lot of channels can be connected easily. The chat support is also good. > > **Minpunten**: The reports and syncing to accounting software can be improved. The reports don't always provide all the information needed. It takes a lot of time to manually import invoice information to Xero instead of having it sync automatically. ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.be/software/144307/little-hotelier?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/144307/little-hotelier) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens