vcita

All around perfect solution for all types of businesses.

Pluspunten:

I love how this app was thought through very carefully. Everything you need is literally within the app.

Minpunten:

I wasn’t very fond of the lack of offerings for integration. More partnerships would help with that.

Get it!

Opmerkingen: Vcita has seriously freed up so much of my time with the automation and client portal. Now the client no longer have to call for a copy of their documents, they can just login and grab

Pluspunten:

It’s too much to like. I like Everything about the software.

Minpunten:

There’s nothing I really don’t like about the software.

Avis vcita

Opmerkingen: it is a very good software because of its user interface which is also easy to use and even for a beginner and also its online payment management functionalities. but on the other hand what I did not like in this software is that some features require upgrades to premium plans

Pluspunten:

I like this software because of its user interface which is easy to use even for a beginner and also its online payment management features

Minpunten:

What I didn't like about this software is that certain features require upgrades to premium plans

Sinking Ship

Opmerkingen: Having been a customer for several years, vCita offered an all-in-one solution that few others compared to at the time. However, very little has changed in the last 3 years other than some unnecessary aesthetic updates and very minor enhancements. I got on board fully aware that there were several missing features I needed which were on the top of the feature request list and I put in place workarounds to suffice until these features were going to be implemented. I'm talking about pretty fundamental things, like the ability for online payments to be accepted with sales tax automatically calculated, and add-on/bundled products/services. Instead of the development team addressing critical upgrades the community is begging for, we get branding updates, color scheme changes, and random issues where things that have always worked fine no longer work properly.
Customer service is all but useless, and I constantly get the feeling their priorities lie in marketing the outdated product they have rather than improving it.
If you try the product and feel that it accomplishes 100% of what you need it to do, go for it. But if you find that it looks great but misses the mark on a few key areas, don't jump on board hoping it will be addressed in the next decade. Keep looking. I'm done waiting.

Pluspunten:

Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.

Minpunten:

Product development is nonexistent. Customer support is a joke. On the rare occasion there is an update, I find something on my website no longer works, instead of being improved.

A Resourceful and Multipurpose Business Solution

Pluspunten:

I like the amazing marketing features such as email and SMS marketing It comes with great scheduling features Helps with field service management

Minpunten:

With vcita, I have no complaints to list. It has worked seamlessly