--- description: Ontdek de plus- en minpunten van CallRail en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallRail - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Call recording software](/directory/30533/call-recording/software) > [CallRail](/software/141829/callrail) # CallRail Canonical: https://www.capterra.be/software/141829/callrail Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.be/software/141829/callrail?page=2) > CallRail is intuïtieve self-service software waarmee gegevensgestuurde marketeers oproepen van online en offline marketing kunnen bijhouden. > > Oordeel: score van **4.5/5** door 173 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt CallRail? CallRail is perfect voor marketingbureaus, gegevensgestuurde marketeers, bedrijven met meerdere locaties, eigenaren van kleine bedrijven en iedereen voor wie telefoontjes belangrijk zijn. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.5/5** | 173 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: CallRail - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 55,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Brazilië, Canada, Duitsland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Beller-ID - Bestandsoverdracht - Callcenterbeheer - Controle van oproepen - Conversies bijhouden - Door gebeurtenissen geactiveerde acties - IVR - Integratie van computertelefonie - Interactie bijhouden - Leaddistributie - Leadkwalificatie - Leads genereren - Leads vastleggen - Leadsegmentering - Opnemen - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Predictieve analyse - Prestatiemeetwaarden - Telefoongesprekken transcriberen - Trefwoorden bijhouden - Voicemail - Workflowbeheer ## Integraties (17 in totaal) - Acquisio - Google Data Studio - HubSpot CRM - HubSpot Marketing Hub - Kenshoo Infinity Suite - Kissmetrics - Marin Software - Meta for Business - Mixpanel - Pipeline CRM - Salesforce Marketing Cloud - Salesforce Sales Cloud - Slack - Unbounce - VWO Testing ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Call recording software](https://www.capterra.be/directory/30533/call-recording/software) ## Gerelateerde categorieën - [Call recording software](https://www.capterra.be/directory/30533/call-recording/software) - [Call tracking software](https://www.capterra.be/directory/30901/call-tracking/software) - [Gespreksanalyse](https://www.capterra.be/directory/34395/conversation-intelligence/software) - [Lead management software](https://www.capterra.be/directory/30017/lead-management/software) - [Telefonie software](https://www.capterra.be/directory/30084/telephony/software) ## Alternatieven 1. [Nextiva](https://www.capterra.be/software/175788/nextiva) — 4.6/5 (915 reviews) 2. [CTM](https://www.capterra.be/software/152004/call-tracking-software) — 4.6/5 (151 reviews) 3. [JustCall](https://www.capterra.be/software/157853/justcall) — 4.1/5 (224 reviews) 4. [RingEX](https://www.capterra.be/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [Five9](https://www.capterra.be/software/132405/five9) — 4.2/5 (481 reviews) ## Reviews ### "Highly Recommend CallRail to All Clients" — 5.0/5 > **Ashley** | *18 december 2024* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Helps tremendously to track leads and create unique phone numbers for each campaign > > **Minpunten**: It can't capture everything, but it is not necessarily a direct fault of this system > > very highly recommended and is a staple to our company and our clients ----- ### "Great Option for smaller Call Centers" — 5.0/5 > **Sean** | *13 november 2025* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I loved CallRail's simplicity. While it may not have all the bells and whistles of a major platform, it's simplicity allows it to be the perfect option for an entry level business needing a solid call platform. > > **Minpunten**: My disclaimer is that I haven't used CallRail in over a year, but when I did use them, they had limited reporting options. One key insight I needed was into individual rep performance, which CallRail did not provide. > > I used CallRail for many years before my call center outgrew what they offered. That being said, I would absolutely recommend CallRail to a smaller center that isn't looking for a call platform so big that it can be cumbersome. CallRail was simplistic, cost effective, and had many perks that other smaller platforms did not do as well at (think phone trees/IVR customization, marketing number pools, high level reporting) ----- ### "Powerful Call and SMS Tracking with Scalable Pricing" — 4.0/5 > **Christine** | *24 februari 2026* | Kunst en nijverheid | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: What I like most about CallRail is how it ties calls and SMS directly to marketing results. The call management tools, recordings, and quality tracking make it easy to improve performance while knowing exactly which campaigns drive real leads. > > **Minpunten**: What I liked least about CallRail is that pricing model. For smaller teams, the cost can scale faster than expected if you’re running multiple campaigns. ----- ### "Aggressive company" — 1.0/5 > **Billy** | *17 juli 2023* | Bouw | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: I liked that they could automatically label calls based off what people are saying > > **Minpunten**: The accuracy of what was said versus what the system labeled. Truly, the reason for this review is because after 4 years of loyal use of their system our company grew and needed a more comprehensive call management company. After ending our account with call rail we had a need to run a report on calls. Call rail informed me that they have all of our data but that unless we sign back up for their service we cannot have it. I never considered that years ago when hiring them. I assumed our data would always be our data. > > My overall experience is that their system is in need of improvements and their business practice is aggressive and not aimed at helping their customer. ----- ### "Fantastic Ad-Referred Calls Tracking" — 5.0/5 > **Irene** | *25 november 2025* | Financiële dienstverlening | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: They provide fantastic ad-referred tracking—not only in real time but also if the client calls back later. > > **Minpunten**: Their subscription plans are ok—could be a tad more affordable. They are a little hard to understand. > > Overall we use it to track our ad-referred calls—Google, Facebook and Bing ads. It’s helped us accurately track it. ----- Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.be/software/141829/callrail?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/141829/callrail) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens