--- description: Ontdek de plus- en minpunten van Dispatch en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's op Capterra België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dispatch - Bekijk prijzen, reviews en scores - Capterra België 2026 --- Breadcrumb: [Startpagina](/) > [Software voor buitendienstbeheer](/directory/30059/service-dispatch/software) > [Dispatch](/software/139893/dispatch) # Dispatch Canonical: https://www.capterra.be/software/139893/dispatch Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.be/software/139893/dispatch?page=2) > Gemoedsrust voor jou, je team en je klant. > > Oordeel: score van **4.0/5** door 43 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dispatch? Bedrijven die buitendiensttechnici uitzenden en ze moeten inplannen en volgen om klanten te factureren en de status van technici aan klanten te communiceren. ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.0/5** | 43 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Dispatch - **Locatie**: BOSTON, VS - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 129,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Beheer van technici - Beschikbaarheidsbeheer - Betalingen innen in de buitendienst - Contactendatabase - Elektronische betalingen - Elektronische handtekening - Factureren - GPS - Geautomatiseerde planning - Herinneringen - Kalenderbeheer - Klantendatabase - Mobiele app - Mobiele toegang - Offertes - Onderhoudsplanning - Plannen - Rapportage en analyse - Routering - Servicegeschiedenis - Taakbeheer - Third-Party Integrations - Vaardigheden bijhouden - Verzendbeheer - Waarschuwingen/Meldingen - Werkorderbeheer - Zelfserviceportal ## Integraties (9 in totaal) - HubSpot Marketing Hub - Marketo Engage - NetSuite - PayPal Enterprise Payments - QuickBooks Online Advanced - Salesforce Sales Cloud - Stripe - Twilio - Xero ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Software voor buitendienstbeheer](https://www.capterra.be/directory/30059/service-dispatch/software) ## Gerelateerde categorieën - [Software voor buitendienstbeheer](https://www.capterra.be/directory/30059/service-dispatch/software) - [Planning software](https://www.capterra.be/directory/30087/scheduling/software) - [HVAC-software](https://www.capterra.be/directory/30107/hvac/software) - [Software voor loodgieters](https://www.capterra.be/directory/30673/plumbing/software) - [Field service software](https://www.capterra.be/directory/10009/field-service-management/software) ## Alternatieven 1. [FieldPulse](https://www.capterra.be/software/153475/fieldpulse) — 4.6/5 (490 reviews) 2. [Jobber](https://www.capterra.be/software/127994/jobber) — 4.6/5 (1475 reviews) 3. [ServiceTitan](https://www.capterra.be/software/150053/servicetitan) — 4.3/5 (339 reviews) 4. [Service Fusion](https://www.capterra.be/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [Housecall Pro](https://www.capterra.be/software/140363/housecall-pro) — 4.7/5 (2743 reviews) ## Reviews ### "I work with this software daily to schedule clients." — 4.0/5 > **Ashley** | *10 januari 2018* > > **Pluspunten**: I like that it's compatible with AHS and the clients come across easily. I also like that they have apps because i travel a lot out of the office. > > **Minpunten**: I don't like that the software can be extremely glitchy. While it does allow you schedule it changes the name of clients if it feels they are similar creating a lot of work if you have to enter them individually. We recently have also had scheduled clients not show up on the scheduled dates. This creates issues when your workers rely heavily on this software to keep them on track and on time. ----- ### "Ensured effective delivery management system for intelligent logistics" — 4.0/5 > **Bonnaud** | *16 april 2025* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I found out that the Dispatch solution is best suited for large numbers of drivers since it keeps them all in check. The benefits of the delivery management software include the ability to properly manage routes to have the packages delivered at the appropriate time. > > **Minpunten**: The only limitation that I encountered were minor problems with real-time tracking. This would affect the tracking data and decrease the possibility of knowing the delivery position to the customers which at some instances caused confusion in terms of delivery. ----- ### "Dispatch Review" — 2.0/5 > **Phil** | *26 februari 2020* | Tekstschrijvers | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: It works with home warranties which the home warranty companies we work with required us to use this software > > **Minpunten**: Its to easy to accidentally delete an invoice. Picture quality is horrible. App has extreme difficulty uploading pics. It not the phone as it has the same issues with android or apple and even the latest greatest phones. > > Very frustrating. Very poor customer service. The do not reply to complaints. They do not return calls and they do not call when they say someone will call us. ----- ### "Streamlining Operations for Efficient Service Management" — 4.0/5 > **Sarah** | *18 juli 2024* | Consumentendiensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The system excels in scheduling and dispatching technicians efficiently. It allows us to assign jobs based on technician availability, location, and expertise, ensuring optimal resource allocation. Managing jobs from creation to completion is seamless. We can create work orders, attach relevant documentation, and track progress throughout the entire service cycle. The reporting and analytics features provide valuable insights into key metrics such as job completion rates, technician productivity, and lead services performances. > > **Minpunten**: Integrating customer data often requires manual entry or duplicate efforts, as the system lacks seamless integration with our existing customer database. > > My overall experience with the service dispatch system has been positive in terms of streamlining our service operations and improving efficiency. It effectively manages scheduling, job assignments, and real-time updates, which have enhanced our ability to deliver timely service to customers. However, the challenge of integrating customer data into our main database remains a significant drawback. Despite this, the system's robust features and support have contributed to overall improvements in service management and customer satisfaction within our organization. ----- ### "Best Dispatch system" — 5.0/5 > **Shivani** | *20 december 2019* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with. > > **Minpunten**: Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times. > > My whole team is well familiarized and use dispatch on every order. It is a great communication route with Home warranty companies that we work with who are affiliated with Dispatch me app. Very convenient and fast method to relay information to them directly without the long phone hold up times. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.be/software/139893/dispatch?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.be/software/139893/dispatch) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens